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Lockaway Storage - I-35 Schertz

18913 I-35 North, Schertz, TX 78154

Office Hours
MON - FRI9:30am - 6pm SAT8am - 4:30pm SUNClosed
Gate Hours
Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

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Website Reviews
rating 4.87323943662

J.E.

4 years ago
rating 5.0
Sarah is very helpful. She is always nice and understanding.

HD

4 years ago
rating 5.0
I'm only taking the time to leave a review because the level of courtesy and professionalism of the manager was just that great! I know, it's only storage; but it does make one's day anytime they do business with someone as professional and downright nice as Sarah. :) Keep up the good PR!

Eric W.

4 years ago
rating 5.0
Awesome staff! Very easy to work with. I would recommend this place to anyone who wants to store their things.

David Tinney

10 months ago
rating 5.0
Very helpful and clean facility.

10 months ago
rating 5.0
From the start i have been in communication with Andrea. She has been both knowledgeable and nice. Professional !! She was very patient and understanding to my needs. She has continued to be great asset to the company !! Thank You!!

Guy Nolan

10 months ago
rating 5.0
Fast, Quick service, and affordable. Professional Marcus was great!

M. Rice

10 months ago
rating 5.0
From the start I have been in communication with Andrea who has been both knowledgeable and kind.! Professional!!she was very patient and understanding to my needs and has continued to be a great asset to your company. Thank You!!

Saadia Jones

11 months ago
rating 5.0
Reasonable prices and conveniently placed. Receptionist was clear when explaining the lease.

wanda blackwell

11 months ago
rating 5.0
easy access to get in and out of. vehicle was vey well taken care of. place was always clean never crowed. everyone in the front was very pleasant. I told my daughter about this one and she is going to get a storage there as well. I live right around the corner from a storage place but would come there in a heart beat.

Donald L. Bellfy

11 months ago
rating 5.0
No wait, got the ball rolling. Was clean and concise,

Teresa Carey

1 year ago
rating 5.0
Awesome location + staff. Very clean.

Monica Espinoza

1 year ago
rating 5.0
Extremely great and happy Customer Service. Coming here made me smile. Thanks

Frederick Hollis

1 year ago
rating 5.0
Real Easy to Access Facility. I like the 2nd Month Free Promotion.

Ann Marie Shed

1 year ago
rating 5.0
Great and Efficient Service. Very Friendly. Has Rental Truck available on site.

Pamela Newman

1 year ago
rating 5.0
Very friendly service and eager to help out with any issues. Convenient hours and clean. Highly Recommend this storage facility.

Garry Cumby

1 year ago
rating 5.0
It was great being here, I had no problems.

Doug Eple

1 year ago
rating 5.0
Everyone was very helpful! I'm only leaving because I moved too far away from here.

Jesse Cox

1 year ago
rating 5.0
Great staff & very helpful! Nice clean place and stalls are in great shape! The best sotrage unit I have rented in San Antonio area!

Valerie Westley

1 year ago
rating 5.0
Awesome! Always great service and everyone is helpful! Mike is the best! :)

Terah Byrd

1 year ago
rating 5.0
Fantastic service, they were super helpful. I needed a unit ASAP because I'm selling my home and they went above and beyond to get the job done.I'm extremely grateful to Lockaway. :)

Melissa

1 year ago
rating 5.0
Mike is great! His boss should weep with joy over how great he is. We had no problems at all.

Nick Perez

2 years ago
rating 5.0
Great customer service. Excellent location. Parking space was paved which is a benefit. Would recommend to a friend.

Daniel Landry

2 years ago
rating 5.0
Alexis was super helpful!

Lawson Toomey

2 years ago
rating 5.0
Y'all are awesome!! Great people and wonderful service.

Malissa Sandoval

2 years ago
rating 5.0
Great pricing, friendly staff and even has a convenient moving van to assist in my move!

Rebecca Hoover

2 years ago
rating 5.0
Oh my God..Thank you so very much for such a clean, well designed and protected facility. Also Henry and Travis were so friendly and helpful, and lets not forget Patrick, he is also awesome. I am so thankful for such a well run business. Thank you :)

The Caradec's

2 years ago
rating 5.0
Mike was polite, knowledge and very accommodating. We looked at several storage places in the area to store our travel trailer and Lockaway was by far the BEST! We even got one month free!

Laura Charters

3 years ago
rating 5.0
Everyone helpful and friendly. Great specials to move-in, good value and awesome customer service. Even sent me an email to remind me to pay my rent so I didn't get charged a late fee!!!

Sonya House

3 years ago
rating 5.0
Aurora was very friendly and also very patient!!!

Adrian Soliz

3 years ago
rating 5.0
Excellent customer service, Aurora is so nice and very helpful!!

David Smith

3 years ago
rating 5.0
This is the best managed storage facility I've ever seen

T. Johnson

3 years ago
rating 5.0
The lady that helped us was very friendly and nice and she answered all of our questions.

Ronnie

3 years ago
rating 5.0
The staff there are very professional and friendly. I am using them for business but if I ever need storage for my personal stuff, I will be using Lockaway for sure!

Brent Buckner

3 years ago
rating 5.0
The staff is very friendly and helpful. I would recommend Lockaway Storage of Schertz to others, thank you.

Cecilio Rodriguez

3 years ago
rating 5.0
I have visited the store to purchase boxes, tape, etc., and every time I am greeted with a smile, very pleasant personnel.

Allen DeCamp

3 years ago
rating 5.0
Excellent units - couldn't have been more please with Aurora's customer service.

Julie A. Browning

3 years ago
rating 5.0
The staff was so helpful and the price was great, will be back if ever need.

Janice M. Crabb

3 years ago
rating 5.0
I have used this facility before! Aurora explained everything well.

Timothy Garcia

3 years ago
rating 5.0
Thank you. Awesome management,facility is very clean. Management very friendly.

Pat Youngblood

3 years ago
rating 5.0
Been here for five years. Never any issues. Would recommend and use again if needed.

George Rush

3 years ago
rating 5.0
Aurora and her staff were very helpful, everything was great!!!

Jo Bauer

3 years ago
rating 5.0
Ms Aurora is always friendly. Supplies in the office are a good price. Bathrooms are clean.

Josh

3 years ago
rating 5.0
Shopped around and this location gave me the best prices. Aurora was friendly, helpful, and very accommodating. Highly recommend Lockaway Storage, specifically the Schertz location.

David Smith

3 years ago
rating 5.0
What a super great facility and managers, really clean place.

Joyce

3 years ago
rating 5.0
My first time here, Aurora was very helpful in my time of need!

3 years ago
rating 5.0
I have done business with this location for almost 10 years and have had my rent increased 95% over the past two years. 55% of that increase was this in the past few months. I would not recommend this company to anyone.

Josh Marceaux

3 years ago
rating 5.0
Lockaway Storage is a Class Act. Friendly service, very clean units and a great price.

Ray Fairfield

3 years ago
rating 5.0
Aurora is a pleasure to do business with. Great customer service.

Joe M. Holguin

3 years ago
rating 5.0
Clean, convenient, helpful staff, secure location, very pleased with overall experience. Would USE again.

3 years ago
rating 5.0
INCREASED my monthly rate by 43%... wow!!!!

Eileen Berg

3 years ago
rating 5.0
Have had my household goods in storage for 4 years now. & have always had good service.

Jose Silva

4 years ago
rating 5.0
The location and price are excellent. Excellent customer service every time.

Joseph Hanselman

4 years ago
rating 5.0
Super clean easily accessible and managers were always a please to deal with. Most affordable in town.

Pablo Pagan

4 years ago
rating 5.0
Facility looks a lot better in terms of cleanliness and improvements. Office is more spacious. Overall service is a lot better.

Pat Lamberts

4 years ago
rating 5.0
Very nice changes, good marking large numbers all wonderful! Thank you!

Eileen Vaughan

4 years ago
rating 5.0
Very accommodating, satisfied customer. Have used this facility since 2013, no problems.

Ronald D. Rossi

4 years ago
rating 5.0
I received excellent service. Aurora was great on getting me a unit. She called me as soon as a unit the size I needed came available. She reserved it for me since I was out of town on business. I appreciate the excellent service.

Jenna Rasch

4 years ago
rating 5.0
Really satisfied with service and price. Will come back again and refer family and friends! Aurora was amazing, give her a raise.

Todd deane

4 years ago
rating 5.0
Outstanding customer support, will be back again once my garage is full again, lol!!

Reginald Turner

4 years ago
rating 5.0
Very nice and flexible staff, I would recommend this facility.

Crystal Johnson

4 years ago
rating 5.0
Very friendly, great customer service, well kept maintenance. Been here for 5 years and would definitely recommend to others!

Mary Hale

4 years ago
rating 5.0
Assisted in a courteous and expeditious manner - excellent customer service!!!

Nadia

4 years ago
rating 5.0
Always clean area & very helpful @ the office.

Robert Haousman

4 years ago
rating 5.0
Very good service responsive staff, have rented here 4 months.

R Harris

4 years ago
rating 5.0
We haven't had a storage unit in decades! Boy! did Aurora make it easy and simple. Thank you.

Rebecca Mayo

4 years ago
rating 5.0
The Best Experience! Aurora is very helpful & cheerful - a please to do business with. She was able to help me obtain exactly what I need and at a great price!

Melodie Sartain

11 months ago
rating 4.0
Came in to get a small unit. Mike was very helpful + everything went smoothly.

Scy Garland

1 year ago
rating 4.0
Gentleman was very helpful and Polite.

Wendell Jones

1 year ago
rating 4.0
Excellent Service. Very Convenient. Long wide paved drive provides for great drive up access to units, and is good for if you need exercise.

Ethel Rhame

4 years ago
rating 3.0
The quality is good. Customer service used to be good. Price is not bad and it is convenient to where I live. The problem is they keep changing where you make payments on line and I can't keep up with them. It has changed 3 times in 1 year.

3 years ago
rating 1.0
wouldn't recommend! Poor business practices; not a good feeling when they change the rates like this!
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Google Reviews
rating 4.8
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Tammy DeGroat

2 years ago
rating 5.0
Mike was awesome! Very nice and made sure I was well informed with everything. Great customer service experience!

Jamie Smith

2 years ago
rating 5.0
I am VERY impressed with the level of customer service we received from Mike at LockAway. First, we called at the last minute when our previous storage arrangements fell through and he had something for us right away. Next, when we got there I sent a family member in to do the paperwork while I stayed in the car because I have a broken leg and it's very difficult and painful to get me in and out of the car. Also, while my brother was in there he got all of my questions answered, Mike helped explain everything and was willing to accommodate all of my needs. Can't ask for much more than that! Thanks so much Mike! And if anyone is looking for affordable storage and great customer service, I recommend LockAway. :)

HD

3 years ago
rating 5.0
Mr Henry took the time to show me available spaces for my trailer and handled everything with ease and precision. Made this process simple. There are a few storage places that could learn something from his customer service! Thanks again!

Kris Ratliff

2 years ago
rating 5.0
I've used this place twice while moving. The guy who runs it, is Mike. He's really cool. He is very friendly and goes that extra mile. The prices are also below everyone else. I will use them again.

Daizee Kelly

2 years ago
rating 5.0
The guys are so friendly and courteous..Nice facility as well..

Kim Ziarkowski

2 years ago
rating 5.0
Rented an RV space last friday. Austin was fantastic! Great customer service. Thank you!

Jen J

2 years ago
rating 5.0
Great customer service! Glad they are here.

Triple C Services Co.

3 years ago
rating 5.0
Great customer service. Aurora is always professional and polite. If you gotta store it, store it here.

Chris

2 years ago
rating 5.0
I visited the 3009 store

Melissa Goetsch

2 years ago
rating 5.0
Great customer service. Very professional.

Julio Toala

2 years ago
rating 5.0
Great rates

Theresa Ann Agee

3 years ago
rating 5.0
Mrs. Aurora was so helpful. Got us in right away while our moving truck was waiting to unload our things. The place is very clean and easily accessible.

jaquetta sanders

3 years ago
rating 5.0
This place is amazing. Aurora was very polite and helpful and answer any question I had and the office was neat and clean and the storage unit upkeep was great. Thank you for your wonderful customer service

Hannah Soliz

2 years ago
rating 5.0
Very professional, great people to work with. Not your average storage place.

Lillian Rose

1 year ago
rating 5.0
Very easy going, comfortable, quite professional staff & experience

Daniel Landry

1 year ago
rating 5.0
I have had 3 units at Lockaway and also used their truck on a couple of occasions. Facilities and equipment were always clean and well maintained. Interaction with the management team has been great Mike and Alexis have been extremely helpful and professional. Lcokaway also proved that they are a great corporate citizen by generously donating space in support of our Clemens High School Project Graduation fundraising efforts. Would absolutely recommend this location to a friend.

Kathy OMeara

2 years ago
rating 5.0
Actually, not even renting a unit from Mike's location. A sister store manager went out of his way and beyond to ask Mike if he'd be willing to provide a free truck rental for me, a potential customer. Mike had absolutely no qualms about doing so. Had to change days due to illness, fortunately not a problem. Mike was very professional and pleasant. Would definitely recommend their clean, well managed facilities to others. Thank you for such great service, Mike and LockAway. P.S. The counters in the office offer not mints or hard candies, but the good stuff...chocolates. What a treat!

Kevin Fitzpatrick

1 year ago
rating 5.0
Friendly management, units are clean and dry with no insect issues. Price is very competitive with the general area.

Jeni Lyn Hunter

1 year ago
rating 5.0
Awesome help at this location! Friendly, courteous

Miranda Potvin

1 year ago
rating 5.0
Extremely professional and curteous staff. I was so happy with my experience. I got a military discount and needed up getting a month free when I paid in advance. Highly recommended.

Aaron Norfleet

1 year ago
rating 5.0
I needed RV storage and the staff was always professional, courteous and accomadating. Great experience!

Tommy Halbardier

10 months ago
rating 5.0
Sedric was awesome manager. Met at Randolph location and he really helped me in schertz location. Great customer service and will be staying lockaway location. Very professional!!

jose roque

10 months ago
rating 5.0
Manager was friendly and very helpful

thomas dietz

7 months ago
rating 5.0
Excellent place to store your stuff. I stored household goods with them for over 3 years and never had any issues. They were by far the least expensive storage place in town and conveniently located right off of the freeway. Staff is super friendly and always available for help if you need it.

Christina Lichtenberg

9 months ago
rating 5.0
Moving out can be such a stress and I wanted to compliment how helpful and professional Lyle and his staff have been. Lyle took the time to show me different units to make sure I was choosing the best size for all of our belongings. They swept the unit for us before we began moving our items in. I have been back twice to purchase more boxes and each time I was offered a helping hand to load them into my car. I will definitely refer friends and family if theyre ever in need.

Jay Piech

7 months ago
rating 5.0
Excellent service. Say hello to Lyle.

LuckySafeHaven David Joyce

4 months ago
rating 5.0
Nice place friendly helpful staff..

Steve Tinnon

1 month ago
rating 5.0
Lyle was very professional, and his help made our move extremely easy! Would absolutely use their services again

Katy Bug1995

2 years ago
rating 4.0
Nice facility, the young lady I spoke with was very pleasant and this would have been my new home for storage had the prices been slightly less. Overall though looked like a great property, I would recommend it to anyone who could spare the little bit of extra money, because it really was a nice place.

taylor ford

3 months ago
rating 4.0
The young man in the office was very helpful and polite and a very clean facility. Great experience!

Sheila DeClue

1 month ago
rating 1.0
Wasn't going to leave a review but the they asked for it. We only needed a spot for 1 month but since we took our camper in there on the 8th and took it out on the 8th of the next month we were charged $140.00 . Of course no refund. This is only good if you bring in on the first and take out the first. If I could score any lower than one star i would have.
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rating 3.5
3 Reviews
Write a Review

Amanda W.

1 year ago
rating 5.0
So my moving truck broke down and I came inside to wait for a tech, the gentleman here was amazing. Offered water, and a 'safe place'. If that is not...

Bree H.

3 years ago
rating 5.0
I just rented from this location this morning. Ms. Aurora was very helpful and kind. It's in a great location, has very reasonable prices, and really have...

Alan J.

2 years ago
rating 1.0
Are you F#?*!%N kidding me??? Been a customer here for 6 years and I just received a notice that my rates will increase by $65/month??? And you have the...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Exterior LED Lighting
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Truck Rental

When customers are looking for a self storage facility that has all the premium amenities they want and more, they end up at Lockaway Storage in Schertz, Texas on I-35. Located just 21 miles Northeast of downtown San Antonio, convenient self storage begins as soon as you reach the facility, right off of I-35 north at Exchange Avenue and Main street. While the city is known for being the perfect place to raise a family or enjoy the golden years, word is getting out about the Lockaway Storage facility here. Not only is it the best place for residents and businesses of Schertz and surrounding communities to store their belongings, but also for students and military members!

If you own, or would like to own, a vehicle outside of the one you use to get to and from work every day, we can help you find the perfect solution here at our facility! From boats and RVs, to ATVs and dirtbikes, we have many different storage options to fit your needs and budget. All of our customers love the many amenities we offer including a free move-in truck, gated entry, and drive-up self storage units. Read on to learn more about the premium self storage experience at Lockaway Storage in Schertz!

Self Storage on I-35

This facility is not only convenient because it is just minutes from the highway, but also because of the various shops, neighborhoods and restaurants nearby! It’s easy to swing by your self storage unit on the way to the H-E-B Plus or Walmart Supercenter that is just a few minutes down the road. You could also get some afternoon shopping out of the way at the Rolling Oaks Mall  or The Forum at Olympia Parkway, both of which are within 15 minutes of the facility! Should you have the kids along for the ride to your self storage unit, make it an exciting trip for everyone by taking them to Animal World & Snake Farm Zoo, just 11 minutes north on I-35, or stop for a picnic and bird watching at Warbler Woods Bird Sanctuary. For being primarily a residential area, there are a surprising number of attractions, restaurants and activities to enjoy in and around the city of Schertz, which is part of what makes it such an ideal location for renters here at Lockaway Storage.  

Military Self Storage

Whether you are moving to San Antonio for training or because you received PCS orders, having a self storage unit can be a help you and your family adapt more easily to your new surroundings. It’s also helpful for those anticipating deployment. Having a self storage plan for your belongings well in advance will ensure that everything is just the way you left it once you return from deployment. Joint Base San Antonio, which is made up of Randolph Air Force Base, Fort Sam Houston and Lackland Air Force, is part of the reason why San Antonio and surrounding cities like Schertz are military friendly. If you are a military member planning on spending the majority of your time at Randolph Air Force Base, you’re in luck! We are located only 17 minutes by car away from Randolph.

As a thank you for the service of the brave men and women in the Military, all Lockaway Storage facilities offer a 10% discount for all active and reserve members of the United States Armed Forces. Make sure to mention this discount when you speak with your facility manager. Some restrictions may apply. Speak with a manager for details. While pursuing a career in the military is a rewarding career, it can also be overwhelming and stressful at times. We help our military members the best we can by offering premium storage for their belongings and top-notch customer service to meet their needs. To see it for yourself, stop by our facility and one of our self storage managers will gladly assist you in exploring your self storage unit options as an active member of the military.

Student Self Storage

“Study, eat, sleep, and repeat” might be your mantra while you are working towards your degree, but are you truly going to be able to get into the groove of student life if you’re worrying about your belongings that are being stored off campus? The longer you leave items at a parents house, the more likely it is to be donated or lost while you’re away. Avoid all of this by storing with Lockaway Storage! It truly is the next best thing to storing your belongings in your own closet or garage. Since we know those dorm rooms and shared apartments have little to no storage space, storing your belongings with us is a no-brainer.

Having a self storage unit is also great for safekeeping items when you’re ready to move home for the summer. If you’re from out-of-state, why haul all your furniture, dorm accessories and other items back and forth across state or country, when you could just store it conveniently close to your university of choice? We are only 16 minutes by car from Northeast Lakeview College campus, and many 2-year and 4-year colleges are within the San Antonio area as well. So when you’re ready, our friendly self storage professionals are always happy to help students reach their full potential by offering self storage units that fit their budget and needs.

Boat and RV Storage/Parking

If you are gearing up for your next boat or RVing adventure, what are you waiting for? Get out there and enjoy the fruits of nature while you can! We’ll be here to care for your things when you return. At Lockaway Storage in Schertz on I-35 we have the options you need to store your vehicle. Our oversized, covered parking spaces give our customers a convenient and economic way to store their boats and RVs. If you are looking to keep your vehicle immaculate while it rests in storage, then consider renting a spot in one of our EZ access warehouse style units! You’ll never have to worry about damage from the elements once your vehicle is safely stored inside these storage units. That way you can make it to the lake or countryside faster once you decide it’s time to bring your vehicle out for a spin! Storing your vehicles out of the elements also helps you maintain the value of the vehicle should you decide to sell or trade it in the future. Until then, don’t let your car, RV or boat trailer rest any longer out in the elements! Bring her in and store her in a facility that will help her stay beautiful and running great for years to come!

Amenities

This facility has one of the most extensive list of amenities in the business, so get ready for a break down of all of them that will leave you saying “Wow!” First off, we have self storage units ranging in size from 5’ x 10’ to 12’ x 30’, with many being climate controlled and all located on the ground level. That way you never have to worry about carrying items up stairs or waiting on elevators! To make it even better, we  offer up units where you can park your car directly outside of your unit as if it was your own garage.

All units with doors are equipped with roll-up doors and bright LED lights inside and outside of every unit. Our commercial storage units are great for businesses since we have delivery acceptance, meaning you can have a delivery made to the facility and we will open the unit up so your delivery can be safely unloaded into your unit. We are able to do this because of our fantastic on-site management team that strive to make your self storage experience the best it can be!

In addition to our self storage managers getting to know their customers well and doing regular walks of the facility, we have a top-notch security setup that keeps everyone's belongings safe and sound. Our 24-hour security cameras are generously placed around the facility which is completely fenced and gated. Customers can access the facility by using a unique code which provides us with a log of who enters and exits the premise at all times. Because of the ample security measures and the strong community that’s been built at Lockaway Storage in Schertz, Texas on I-35, customers enjoy extended access ours going from 6:00 a.m. to 10:00 p.m..

Since customer service is at the heart of everything we do, we also offer perks such as online bill pay and rental, a free move-in truck, and truck rental! We also have moving supplies for purchase in office in case you forgot to bring enough boxes, or want to take advantage of the convenience of buying all your moving supplies in one place. So whether you are a military member, student, area resident or business, we are prepared to meet all of your self storage and moving need all in one spot! Give us a call, visit our website or stop by the facility to reserve your self storage unit today!


Self Storage Milestone: Happy 3-Year Anniversary to Mike Garrison!

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with team member Mike Garrison, who is celebrating his 3-year anniversary with Lockaway Storage.

Lockaway Storage I-35 Schertz Facility Manager Michael Garrison

You can meet Mike at Lockaway Storage on I-35’s frontage road in Schertz, TX.

Colby: Let’s start with the basics. How many years have you been with the company?

Mike: This is my third year.

Colby: Year three. Now, have you always had the same position or have you done much moving around?

Mike: When I started, I worked at three locations as assistant manager. But at some point, I was basically the roamer, so if people had vacation or medical issues I could always fill in. I worked a lot all over the place.

Colby: So, was self storage what you were expecting when you went into it or has it been kind of different than what you thought?

Mike: I guess I didn’t really know what to expect. I had some experience as a tenant of storage. I was in a band and had a storage unit that we would practice in. It is different than I expected, but I had a good general idea when I started.


“Mike is a great guy. I love to call his store because he has such an awesome greeting – it is warm and inviting and makes you feel good! Mike is a problem solver. Anytime he calls with a problem, he normally offers up a solution to go along with it. He takes initiative on his property and is a very quick learner. He is great with customers and team members alike and I very much enjoyed being his DM when I supervised the Schertz location. He was truly missed while out and I am so glad he is back!”

Amy Medrano, Self Storage District Manager


Colby: What advice would you give somebody if they were applying for a job with Lockaway and didn’t have any experience? What would you tell them?

Mike: Having a good attitude is always important and to try to enjoy your time here, and never underestimate the importance of good walking shoes.

Colby: I like that. Good walking shoes and a good attitude.

Mike: Yeah, and especially at this company, which really is a great company to work for, just try to be happy and have a positive outlook, that goes far. I told my friend he should apply here. I said, “Hey, the company and the pay is awesome, Don is awesome. What else do you need?”

Colby: Well hey, I hope it works out for him. Now, let’s just talk a little about you outside of self storage. What kind of hobbies do you have and what keeps you busy when you aren’t at work? Are you still in a band?

Mike: No. I don’t really do that anymore. I mean I still play guitar sometimes and I do some music production, but that is more recording other people’s music. I don’t focus on that too much more. I just got a German Shepard puppy, so that’s kind of my hobby. Training him and bringing him up.

Colby: Yeah puppies take up some time at least for that first little bit. Those are good dogs though once you get them trained.

Mike: Yeah, I can’t wait until he learns the command to go bite somebody, that’s the real reason I got him.

Colby: HAHA, a security dog huh?

Mike: Yeah, exactly. He’s a really good dog too. Joking aside, he is a nice little puppy and he’s learning a little every day. He’s getting it.


“Mike Garrison is reliable and someone who is a very special person in this company. He has a great sense of humor and is always willing to be open to coaching. His objective is always to better his store and is my go-to for great tech or building a PC advice.”

Henry Medrano, Self Storage District Manager


Colby: Tell me a little bit about the local area around the location you are at right now. Are there any good local restaurants that you might recommend that stand out in your mind?

Mike: Listen, anywhere in Texas if you can find a Whataburger. That is the best food that you are going to find.

Colby: I still haven’t had Whataburger.

Mike: It’s the best. I’ve gone to them on the west coast, east coast, it doesn’t matter, it has never been bad.

Colby: Is there any particular attractions, events, or places to go out there?

Mike: There is the river route in New Braunfels. It’s just a little up the road from me and that’s a fun thing to go do. There’s always just going to a local bar to grab a drink with some friends.

Colby: Is there anybody that you would like to give a shout out to that has been helpful in your three years there?

Mike: Well I have really learned a lot from the DMs that I have had. I had Ashley, Amy, and now Henry. They have all been great and I appreciate all they have ever helped me with and guided me. I should also point out my friend, Lyle, who encouraged me to apply to the job in the first place.

 

Self Storage Milestone: Happy 4-Year Anniversary to Lyle Cooper

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio, TX team member Lyle Cooper, who is celebrating his 4-year anniversary with Lockaway Storage.

Lyle Cooper, Lockaway Storage in San Antonio, TX
Lyle was the manager of our location on Rittiman Road before moving to our Schertz location. This interview was conducted in 2018. 

Peter: [00:01:21] How did you get started with Lockaway Storage?

Lyle: [00:01:25] Well I rented a unit over at the O’Connor location and that was back when Don Dodge was the manager there and Thomas was the assistant manager and he and my buddy were looking for a place to practice with the band as well. We were a little more active back then. Thomas rented us the unit and we were practicing there and then I saw Don posted a sign that he was looking for an assistant manager, so I asked him about it. I think he had filled the position already. Then that assistant manager quit not too long after that. He was like, “Hey, if you’re interested.” So basically Don got me hooked up with Lockaway, but it was because I had a unit there and we were practicing.

Peter: [00:02:31] Right on. Nice, nice. Are you still playing with that band

Lyle: [00:02:37] Not really. I mean we haven’t done anything and while. I do some other stuff at that time that band was a lot more active, but now it’s not so much anymore. I still play and I still do session stuff. I still do some work for other people, but not for that band.

Peter: [00:03:07] What kind of instrument do you play?

Lyle: [00:03:11] I play the drums. Mainly I play the drums. I play a little bit of everything, but the drums. I recently just bought an electric it for my house, because my son was born back in June, so I can’t play my acoustic kit, so I had to invest in an electric kit.

Peter: [00:03:29] Oh yeah that makes sense don’t want to wake up the little one now that he’s there.

Lyle: [00:03:32] Yeah, exactly

Peter: [00:03:35] Well, I’m just going to scootch back over to self-storage questions and then I want to dive into some more personal stuff. Let’s see. What so what drew you to self-storage. What was it about self-storage that caused you to want to work in this industry.

Lyle: [00:03:50] Well it was kind of just right place right time like I said. Before then I was playing with this band. We were doing a lot of gigs and I was traveling a lot and it slowed down and then I ended up quitting that band and I was kind of just looking for some part-time work and originally that’s what I thought it was going to be, but them when I went through the interview process. They were saying well we’re only hiring for full time. It was a little more time than I wanted to dedicate, but I’ll give it a shot. I just started working full time and kind of moved my schedule around and was able to fit it, so I thought I would stick with it. So it kind of started off just needing part time, extra work, I mean, I was practically living there, we were practicing so much. I got to chatting with Don. It was kind of just out of necessity, I guess

Peter: [00:04:58] I got you, that makes sense. After four years, I mean, you’ve probably seen a lot of different things and probably have some decent stories. Do you have any nice stories that you tell people when they ask what it’s like to work in self-storage.

Lyle: [00:05:17] I mean, I don’t know if I have any specific story. I mean I guess kind of how I got the job. It’s not too crazy. Yeah, I mean, I never thought I would be working in self storage. I don’t know

Peter: [00:05:57] Well, no worries, no worries. Which facility are you at now

Lyle: [00:06:03] I’m the manager here at the Rittiman Location. But I originally started out as the assistant manager for Military W.W. White, and Rittiman and I would cover the managers days off for those stores. And that was the first year, year-and-a-half or two years that I was here I was doing that. Then we moved into the apartment over at Loop 410. Then I started taking just Mondays working there for Andrew’s day off. Then I started here as manager close to two years ago.

Peter: [00:07:17] So would you say that you like it pretty well or is it kind of a take it or leave it kind of deal

Lyle: [00:07:22] Oh yeah definitely. I like the store. I like managing here. My assistant manager, Mason, is great there’s some construction going on next door that’s a whole ordeal that I could deal without. It’s creating a challenge here, but I am up to the challenge.

Peter: [00:07:41] Tell me a little bit about the Rittiman location. Is there anything unique about it or that sort of stuff

Lyle: [00:07:50] Well it’s a pretty good size facility. Close to 500 units. It’s kind of a unique in the fact that we share the property with another shopping center, so that also creates some extra challenges. We’re right across the street from Fort Sam Houston, so it’s a military base. We have a lot of military customers, which I think is really cool. I get to hear a lot of different stories where people are coming from all over the world. You meet a lot of interesting people

Peter: [00:08:38] Oh yeah, I bet being that close to a military base you have people from all over come around there. Well, that was kind of everything I wanted to ask about self-storage wise and we kind of got into some personal stuff. One of the questions I always ask is do you have any hobbies outside of work? So you play the drums. Do you want to speak more about playing the drums or are there other hobbies that you do have

Lyle: [00:09:01] Well right now I’m trying to dedicate time to play and then I also do session work where I get paid to play on people’s stuff, different gigs and things like that. Studio time. Sometimes I’ll do live stuff, but it’s rare. Me and my wife bought a house this year.

Peter: [00:09:27] Congratulations!

Lyle: [00:09:34] Oh, thank you. A lot of my personal time has been going into that house. It’s kind of a fixer-upper and I’ve put a lot of time in it since my son was born. He’s about seven months actually in two days. He’s been real fun to play with and taken up a lot of my time lately. Other things? I guess I like to cook, play video games sometimes. I love sports

Peter: [00:10:08] Do you live in the San Antonio area? Are there any good restaurants by you? I forgot to ask.

Lyle: [00:10:13] Yeah I just live a little bit northeast of San Antonio. It’s not far at all. I only live fifteen minutes from Rittiman, so, I mean, I love Tex Mex and I’ve had all the tried and true Tex Mex spots here. That’s probably my favorite. There’s a Las Palapas by the house that we frequent, but we try to go to the farmer’s market to get fresh produce, try to eat healthy Try to cook at home a lot too.

lockaway storage has moving trucks

This location features a moving truck. Ask Lyle for more details.

Peter: [00:11:20] Yeah. When you guys are cooking, who normally does more of the cooking: you or your wife

Lyle: [00:11:26] Oh I guess we both have our dishes that we that we like to cook.

Peter: [00:11:31] What’s your go to dish

Lyle: [00:11:34] It probably is just like a pasta with homemade sauce. It’s pretty easy.

Peter: [00:11:50] Does your wife have a go to you that she normally turns to when it’s her turn to make dinner?

Lyle: [00:12:06] Well she’s I guess she’s more like the breakfast maker. She’ll usually make pancakes, because usually I am sleeping in. Yeah, she’ll do breakfast: pancakes, omelets, French toast, stuff like that.

Peter: [00:12:28] Man, I have not eaten lunch yet. You’re making me so hungry right now. I should’ve asked that question.

Lyle: [00:12:36] What time is it where you’re at

Peter: [00:12:37] Oh I’m in the Central Time Zone so it’s 1:30. I just haven’t eat anything yet today.

Lyle: [00:12:41] You need to get on it, man

Peter: [00:12:43] I know, right? Shoot. I’ll probably go grab something after we jump off the phone. Let’s see. I want to go back to my list and make sure I don’t forget anything. So as far as like leisure time activities. I know you’re a new father and you’ve got the family going. I mean you probably don’t have a whole lot of leisure time to begin with, but when you’re trying to relax what do you do? Is there something that you and your wife normally like to do to to chill out, whether it’s watch a TV show on Netflix or have a game that you guys play together or anything like that

Lyle: [00:13:16] Yeah, a lot of Netflix and HBO Go. We try to get into different TV series. She knows a lot about movies, so she always knows what’s coming out. I guess the Oscars are coming up, so we watched some of the movies that were up for awards.

Peter: [00:13:43] That’s always nice.

Lyle: [00:13:45] Yeah, we watch TV. Lately we’ve been using our extra time to work around the house,but we really like going for walks, so we really like to go to the parks here. They have some pretty nice parks here. There’s Eisenhower Park, which is on the northwest side of town, kind of in the hill country, so it’s fresh air and trees. We go for walks in our neighborhood too. There’s a cool little trail and a couple smaller parks that we like to walk around, so we definitely like get outside when the weather’s nice

Peter: [00:14:43] Oh that’s going be so much fun with your with your new kid. Just getting to go and do all that stuff as he grows up.

Lyle: [00:14:49] Yeah, exactly. We plan on taking him camping and all that. We just we got a little backpack that we pretty much just strap him to our back and go for walks, hiking, whatever.

Peter: [00:15:06] That’s awesome.

Lyle: [00:15:08] Yeah, I don’t have to carry an extra 25 pounds on my back.

Peter: [00:15:11] Keeping you in shape. And then as he grows now you just got more and more weight to carry.

Lyle: [00:15:18] I know, right?

Peter: [00:15:19] Really cool. I think that was basically all the questions that were on my list. At the end of these, I like to ask if there is anybody at Lockaway Storage or at the Home Office who has helped you out that deserves a shout out. Is there anybody that deserves a shout out on the team?

Lyle: [00:15:41] Don Dodge for getting me the job. He was the one who told me about the job. I mean, shoot, everybody: Don, Tristina, Ashley, Thomas, these are all people that I worked with that kind of helped me out to get started in self storage. I learned a lot from them. Yeah, it’s hard to just pick out one person. What’s cool about Lockaway Storage is that everyone on the team, if you have any problems with anything, everyone here is going to try to help you out. I think that’s probably the coolest thing. You can call up anybody and they’re going to help you

Peter: [00:16:40] I love it. That’s awesome.