• Small Select
    83 UNITS LEFT
    65
    See what fits!

    • Save & Rent Now
      5' x 10' Unit Climate Controlled, Inside, 2nd floor
      Select
      65
    • Save & Rent Now
      10' x 5' Unit Climate Controlled, Inside, 2nd floor
      Select
      70
    • Save & Rent Now
      10' x 5' Unit ADA Accessible, Climate Controlled, Inside, 2nd floor
      Select
      70
    • Save & Rent Now
      5' x 10' Unit Climate Controlled, Inside, 1st floor
      Select
      85
    • Save & Rent Now
      10' x 5' Unit Climate Controlled, Inside, 1st floor
      Select
      85
    • Save & Rent Now
      7.5' x 10' Unit Climate Controlled, Inside, 1st floor
      Select
      95
  • Medium Select
    47 UNITS LEFT
    105
    See what fits!

    • Save & Rent Now
      10' x 10' Unit Climate Controlled, Inside, 2nd floor
      Select
      105
    • Save & Rent Now
      10' x 10' Unit ADA Accessible, Climate Controlled, Inside, 2nd floor
      Select
      105
    • Save & Rent Now
      10' x 10' Unit Climate Controlled, Inside, 1st floor
      Select
      120
    • Save & Rent Now
      10' x 10' Unit ADA Accessible, Climate Controlled, Inside, 1st floor
      Select
      120
    • Save & Rent Now
      10' x 15' Unit ADA Accessible, 1st floor
      Select
      135
    • Save & Rent Now
      10' x 15' Unit Climate Controlled, Inside, 2nd floor
      Select
      160
    • Save & Rent Now
      10' x 15' Unit Climate Controlled, Inside, 1st floor
      Select
      175
    • Save & Rent Now
      10' x 15' Unit ADA Accessible, Climate Controlled, Inside, 1st floor
      Select
      175
  • Large Select
    15 UNITS LEFT
    175
    See what fits!

    • Save & Rent Now
      10' x 20' Unit 1st floor
      Select
      175
    • Save & Rent Now
      10' x 20' Unit Climate Controlled, Inside, 2nd floor
      Select
      199
    • Save & Rent Now
      10' x 20' Unit Climate Controlled, Inside, 1st floor
      Select
      220
    • Save & Rent Now
      10' x 20' Unit ADA Accessible, Climate Controlled, Inside, 1st floor
      Select
      220
    • Save & Rent Now
      12' x 20' Unit 1st floor
      Select
      210
    • Save & Rent Now
      10' x 25' Unit Climate Controlled, Inside, 1st floor
      Select
      290
  • X-Large Select
    2 UNITS LEFT
    595
    See what fits!

    • Save & Rent Now
      20' x 15' Unit Climate Controlled, Inside, Power, 1st floor
      Select
      595
Call to Get Daily Deal
Rent Online

Lockaway Storage - O'Connor

17402 O'Connor Rd, San Antonio, TX, 78247

Office Hours Closes in 43min
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

Loading Reservation details...

Storage Customer Reviews

Website Reviews

Gregory Brown

2 months ago
5 stars from me don't come easy....this is a good, clean facility...The gentleman in the office is always friendly and helpful...the prices are fair and reasonable...and the online billing was easy to navigate....lockaway all the way!!

Jerry Pearson

1 year ago
Great Service! Brittany was very friendly and professional. great laughs while moving in.

Dujardin

2 years ago
Big Henry is the best storage unit manager I have ever seen! He and his team are à wonderfull help if you need some space and even for a RV. We made a research and they are not only the cheaper but also human and friendly. So don't hesitate! Take a Space at lockaway storage!

April Christa

2 years ago
I love this property and the customer service way exceeds my expectations. I am super,super satisfied with the whole process all the way around. Made my move easier and thanks again for the good service.

Al Fontaine

2 years ago
Edward is very professional and friendly. I also knew Don Dodge before him so you can say I have been here for awhile. Very pleased with service but the only thing I dont like are rate hikes.

Janice Wooldridge

2 years ago
Eddie was extremely helpful and informative! He always went the extra mile and was super attentive to my needs. He was patient and kind, and if I had to choose to store my stuff again I would definitely go back. I recommend Lockaway Storage and Eddie as manager to anyone in the area. :)

Evelyn H

2 years ago
The manager, Eddie Carrasco is very professional, very customer service oriented. I'm writing in behalf of my mother who insisted that I give a good review because she had moved out of state. She was very happy and very satisfied with the way she was treated and would recommend this location, Oconnor to anyone.!

Daniel Escamilla

2 years ago
I have had a unit for band practice at this location for quite some time. We are very happy with the security, cleanliness, and service. Highly recommended for bands or if you need to store some odds and ends.

Israel Camacho

2 years ago
I had an outdoor unit at Lockaway at O'Connor for many years. I never had a problem with anything and the service by Eddie and Don in the previous years was always good and they are both very polite. Always clean, manager does a good job of maintaining the lot.

Alan Bogush

2 years ago
I have a storage here at the OConnor location and tell anyone who I meet that needs storage to visit Eddie at OConnor. The place is always clean, the restrooms are clean, the manager is always attentive to my business needs ( I run my business through my storage) when packages show etc. This place is great and I know my belongings are safe.

Frank Peters

2 years ago
I have 5 units in 2 different Lockaway Storages and I am very happy with the service. Your people are awesome. Best of help - clean storage. I will always recommend your facilities.

Jose Almorejo

3 years ago
LockAway Storage has been very professional, I have been with the Oconner facility for over a year ,and Eddie has been a excellent manager , I will always recommend this facility , and I do appreciate all the extra effort given.

Charles Holden

3 years ago
I have been a customer at this location since 2007. I have moved storage rooms 3 times and have never had an issue. The moving truck was always helpful. The facility is very well kept, the service is great and the personnel are friendly.

Jo Ann Dooly

3 years ago
Edward was very helpful and polite from the very beginning. The property is very clean and the service was great. For this reason I will recommend your storage to everyone.

Britney

3 years ago
I have had a unit here for about a year and a half. I referred someone recently and asked for a referral credit and was told they don't have such a thing. I asked sarah little about this abs she foxed this right away by confirming my referral abs crediting me the referral discount! Thank you for your excellent customer service and prompt response time!

Darrell

3 years ago
I usually do not write reviews, but the manager really deserves credit for his friendliness and professionalism. Eddie Carrasco is a terrific manager who will help you every step of the way. The facilities are very clean and secure as well.

Geneva

3 years ago
The employees at Lockaway are very courteous and accommodating. I had to change units three times within the 9-month period I was there, due to adding/taking of items and they were able to provide a new unit that same day. The prices are reasonable, the facility is clean, and the employees are very attentive. They were also flexible on the 10-day notice. I would definitely use them again.

Clayton Laughlin

3 years ago
Just wanted to thank management for having such clean bathrooms????????it's been really nice????????

Rudy Rodriguez

3 years ago
Lockaway Storage on OConnor Rd is the best storage I have ever rented from. I plan to stay here for a long time.

Lynda Davis

3 years ago
Excellent storage facility, nice and upkept lot. Very cooperative and friendly people. I have had a storage here since April 2014 and have been very happy with it.

Judy Raine

3 years ago
Eddie Carrasco was very professional, patient, and understanding in helping with my move. I will highly recommend to my friends or anyone else

Inella Cowart

3 years ago
Extremely personal,friendly, and professional. Although weather was not perfect, actually pretty poor, staff was very willing to go out and show several units even though it was close to closing. great facility I would recommend to a friend

Ed

3 years ago
Eddie was so helpful (O'Conner Road facility), courteous and professional during every interaction we ever had. Eddie was always polite and friendly. I would recommend this facility to anyone and everyone looking for a hassle free, user friendly self storage facility.

Logan

3 years ago
I have had a unit for about a year and have always been treated great. The property is well cared for and the service is always top notch.

Donald Farmer

3 years ago
Have had unit since 2007. I have always been happy with the service Ive received.

Eric Black

4 years ago
Always great, friendly, and prompt service. Management is always friendly and professional.

4 years ago
Clean, friendly, and very accomodating. Happy! Happy! Happy!

Raul R Castilla

4 years ago
The storage was great. Clean, secure, and the moving truck was an awesome incentive to attract my business. When the associate was renting me the unit he said this was a "high security" facility. That sounded like a selling term to me but when he showed me my unit I was very impressed that all customers have to use a steel round lock on their unit. That really gave me a peace of mind that my belongings would be safe for I have been a victim of a storage theft before on Perrin Beitel. Highly recommended for self storage.

Ed

4 years ago
OConnor Lockaway Storage provides a clean monitored storage unit for a reasonable price. The staff, especially Eddie, are very friendly, courteous and user friendly. I would recommend them to everyone.

Patty Martin

4 years ago
I visited this facility Tue, Aug 12, and spoke to the manager Edward, who was courteous, friendly, and went over the advantages of Lockaway Storage versus the larger storage facilities in the area. He also showed me two available storage units in different sizes, along with the pricing for each. The next day I returned and signed a contract. The facility was very clean, has many security cameras, easily maneuverable carts, and even elevators for taking our storage items to the units on the upper level! The storage company I've been using does not have pest control, while Lockaway does, which is a great selling point. Great facility!

Nmarie

4 years ago
We've been very satisfied with Lockaway Storage at OConnor, far more than any other storage facility that we've ever used. The management is helpful, considerate and the location is very nice and easily accessible!! The Mgr.Don Dodge was always available to assist if there was a question or need that we had. He has left this location, and the new manager in his place has also been considerate and available making sure our storage needs are to our satisfaction!!! The quality and ease of use of this property is excellent with a wide array of options for storage that are reasonable and well maintained!! We are fortunate to have this option for quite some time now, and when necessary, they will always be our first choice for any storage needs that arise. We are grateful!!!

Carmen SantaCruz

4 years ago
The facility is kept very clean. I love the moving carts they provide to make moving things in and out very easy. The AC is always working for climate control and I feel my belongings are safe here.

Paul Muniz

4 years ago
Had a quick and easy move in. Eddie Carrasco helped me with my contract and gave me great deal. Nice clean facility.

Patty Hall

4 years ago
Eddie Carrasco is the BEST ever! He was so helpful and accomodating for this very stressful move. He Rocks!

Barroq Safi

4 years ago
Renting here for 2 years and I can say that they have an excellent staff, rates, and facility. The only thing I wish is that Lockaway had locations in the New Hampshire area where Im moving.

Brian Burris

4 years ago
Great storage facilty. Been with them going on 4 years. Excellent security, great employees. Recommend!

Rosa Candelaria

4 years ago
I have been a happily satisfied customer for the last 4 years. The facility is secure, organized and safe even when accessing the unit after hours. The staff is helpful and always on site. I surveyed other locations prior to making my decision to store my property at Lockaway storage. The competitors had insect problems, were smaller and more costly. The facility is always clean and elevators are always in working condition. I made the right decision in storing my property at Lockaway storage and highly recommend your services to anyone.

Brent T. Sykora

4 years ago
Renting with this facility was the best experience I have ever had with a rental facility. They were affordable, clean, safe and the staff were excellent during what was a tumultuous time in my life. They were able to find me the right size facility that had everything I needed. The only reason I discontinued business with this facility is because I had to move, but I continue to refer this facility to friends in San Antonio and will use the facility again if I ever need such services in San Antonio again.

Cheryl Farmer

4 years ago
Renting from Lockaway was a very good experience. Don Dodge is the property manager there. He gave us a good move-in deal, matching what another storage company we were using at the time gave us. He also let us use the company truck (like a U-haul truck) and it was either free, or dirt cheap, I can't quite remember but I want to say free. That was a big help. We had a fire in our garage, and had lots of good items in our house that needed to be stored while we were living elsewhere and working on repairs. Another great thing about Don is every time we went to our storage facility, he was driving around in his golf cart keeping an eye on things. It would be very hard for someone to break into your unit, because Don is ALWAYS around. He also has several surveillance camaras he watches if he is inside with a new client getting them set up. You can trust this place, as far as I am concerned. Happy storing!

Michael Fernandez

5 years ago
Very convenient. Close to home and great flexibility in space options. Don is extremely helpful and accommodating for after hours move ins and other arrangements.

M Hagan

5 years ago
Awesome service! And convenient. Helped me with an extra unit on Sunday, when they were close!

Allen Miller

5 years ago
Don Dodge and Lockaway Storage was the best experience I had in moving, Highly Recommended!

Nancy F.

5 years ago
Would recommend to anyone. I have had excellent service at this location. Don has been very helpful with any question that has come up. Excellent service for two years!!

Kim Erben

5 years ago
Great service at this location. Rental areas are always clean & smell great! Would definitely recommend to others. Great prices as well. Kim

Nicholson, B

5 years ago
Lockaway Storage is very clean, affordable & spacious. Don the manager goes out of his way to estimate the storage space needs, and the climate you desired. On Saturday while we were unloading the Free rental truck he came by to see if the space was enough and if we were doing Ok, he even brought us all a bottle of cold water. Great location too!

Kerry Thompson

5 years ago
Great location, easy access, convenient amenities. I appreciated their fast and friendly service. Lastly, I felt completely secure with our "house" stored in their units.

L Rodriguez

5 years ago
Thanks again for your excellent services and friendliness!

Danny Lopez

5 years ago
Above and Beyond. Always courteous and professional. But is able to help us out when the impossible is needed! Danny

Amy

5 years ago
San Antonio Youth Hockey would like to recognize and express extreme gratitude to Don Dodge of Lockaway Storage - O'Connor. He continues to provide outstanding service to SAYHA and has recently allowed us to upgrade our storage unit - at no cost. He is one of our longest standing sponsors. Please help us support this wonderful sponsor by recommending them to family and friends. Also, go to their Facebook page, hit like and add then to your favorites. Amy

Anna

5 years ago
I inquired the facility at 17402 O'Connor Rd when I was in New York City before moving to San Antonio TX ....from that moment it was nothing but TOP NOTCH SERVICE ..all questions answered and calls were returned by Don Dodge. He was very professional, very courteous at all times. The facilities are very well kept and felt very safe going in at all hours. I know my items are in good hands Thank you, Thank you

Kaleb Goss

5 years ago
Great Facility! The staff is very courteous and professional. The manager lives on site, so if there is any problem after hours (which I once had one time when the key code system malfunctioned) all I had to do was call the number, and he came right out and fixed it. The site is well set up, and it comes with elevators and carts to assist in moving the big stuff.

Clayton Laughlin

5 years ago
This is the nicest facility I have been a part of! I was amazed that it had elevators and bathrooms.

G DALTON

5 years ago
THIS FACILITY IS CLEAN AND EASILY ACCESSED. I RENTED A 5 BY 10 UNIT AND BECAUSE I WAS ABLE TO STACK 10 FEET HIGH IT HAS MORE ROOM THEN MY 8 BY 10 UNIT AT MY PREVIOUS FACILITY, AND I'M SAVING $40 A MONTH AS WELL. THE UNITS ARE CLIMATE CONTROLLED, AND VIDEOED FOR SECURITY. THE STAFF ARE KIND AND HELPFUL, AND I HIGHLY RECOMMEND THIS STORAGE FACILITY. G.D.
See all reviews

Tracy R

2 years ago
Wonderful experience with Brittany today. She was very helpful and the storage units are clean and well kept. Very happy with our choice!

whitney huntsman

2 years ago
I've used Lockaway storage off O'connor Rd for over a year and have only experienced great service! I would definitely recommend them for their great pricing on units and friendly staff.

Vicente Raspa

1 year ago
I was very impressed with Ed, from the moment I returned the Penske truck to getting me set up in my rental unit, he was genuinely nice and helpful, he is a real asset to this place

Logan Casey

2 years ago
Great prices and units. Although the staff have told me some horror stories about some of the break ins they've had so security of your items may be in question. Although, thieves target every storage unit like this one, and it is the cheapest we found

Rick Acosta

2 years ago
This is a very reputable storage facility. The staff is friendly and very conscientious. I have used their storage facilities for my various companies as well as personal needs since 2005. I highly recommend them.

Sandie Taylor

2 years ago
This is one the best customers service I have seen and experience in a very long time. It was a very thoughtful idea to have the Toy Drive. Not to mention the excellent donuts.

Lauren Price

2 years ago
This place has great rates and WONDERFUL customer service. The manager Eddie Carrasco is an amazing guy and truly cares about the well being of his customers as well as your items in storage. His employees are amazing as well. Everyone has a great attitude. They're great at what they do. Property is SECURE and CLEAN. If possible, do business with these guys!

scp tx

2 years ago
Eddie was very helpful. He explained everything clearly and processed my payment over the phone to expedite things.

Roger Carter

3 years ago
I had a great experience, very good customer service. I had

Sara Baker

2 years ago
I really like the service they provide. The office manager Eddy is so sweet and helpful. There prices are really good and they don't charger ridiculous late fees. Thanks lock away.

Stacy Jensen

2 years ago
This place is the best!! I showed up an hour after closing time and the owner come out, met with me and set up a storage right then and there. I cannot say enough good things about this company!!! They are amazing.

Angela Tobin

2 years ago
I have had my storage with Lockaway O'Conner for about a year and half. I never had any problems with the staff or the units. Very clean units, new carts for hauling items from car to unit, and the staff has always been very helpful. Would Highly Recommend.

Matt Troutz

1 year ago
I have been a customer at this Lockaway storage for the past 3+ years and have been satisfied with no issues. The manager here is super professional, and keeps the place nice and clean! There are not enough good things I can say about this location and the office staff. The only down side is that the rates are a little more than other nearby storages, but it's hard to put a pricetag on the quality service you will receive here.

SXS TeXaN

1 year ago
I have been storing my stuff here for several months and i have had zero issues. Any time i need something the people working the counter are more then willing to help. If they miss your call they always call you back to ensure you have been helped. The facility is also clean and the security is very tight. This makes a huge difference to my peace of mind. I would recommened this storage facility.

Shianne Hancock

2 years ago
Fantastic facility with superior customer service and great rates! I had to rent a storage unit in a rush when the PODS I ordered did not fit all of my household items (I sold my house and had to be out in 3 days). Eddie was a pleasure to do business with and made the rental very easy. The facility is always clean and easy to access at all times of day/night. I rented here for 7 months total and Eddie was a breeze to work with once again on my move out. He is always willing to work with you on dates and special requests. Do yourself a favor and rent a unit here if you are looking in the area! P.S I am a female and I always felt safe here when I had to access the facilities alone whether it was day time or night time. If I ever need a storage unit in the future, this will be my go to place to do business.

Chad Roasa

1 year ago
Very friendly and efficient staff working in the front office. Clean buildings and storage units. Check in was a quick and easy process. Glad to have found this storage site while we are in the middle of a move.

Lori Anderson

1 year ago
We have been customers for many years and it's always been a safe place, with wonderful managers. Eddie has been there for the last few years and is absolutely the very best there is! I recommend this place highly!!

Dana Urbach

1 year ago
After using Public Storage for 20+ years, we found Lockaway Storage and never looked back. Public Storage always had a $1 first month rent, but they would raise our rates at least every six months, knowing how hard it is to move storage units. Well, we would still move when the rent went up and that should have been enough incentive to get rid of things, but alas, we still have a LOT of stuff. So there was a Lockaway Storage across the street from us when we moved to our new house and they also had a promotion of first month free or use of their rental truck so we hopped on board. We have consistently paid the same rate and I don't recall the rent ever going up, even when we moved away to California for a year :) Very clean, VERY secure with 24-7 cameras and monitoring everywhere. I feel safe even at night.

John Escobedo

1 year ago
We have had our storage unit for a good while. Always professional and very affordable. Thanks!

Mary J

1 year ago
Brittany and Eddie we both very nice. I called to check on renting a space and as soon as I came in they offered to show me the unit and told me about the move in special.

Matthew Middendorf

11 months ago
Nice & clean storage units. Friendly and helpful staff.

L N

10 months ago
Well, I would give them a 5 star, but I went out of town and I was trying to pay my account via my cell phone and it kept giving me 'account invalid'. When I arrived home to pay, I received a late fee. First late fee with them and they didn't even give me a 1-time forgiveness. Next time, I made sure to pay before leaving town. And apparently this only happens to certain cell phones. UPDATE 11-16-17: As you can see from the owner, they did give me my '1 time forgiveness' fee back. Up them to 5 stars.

Nicole Ornelas

7 months ago
Excellent service by the manager, Eddie Carrasco! He was very helpful and accommodating. The units (we have 2) are clean and the property is well maintained. Would definitely recommend! 5 stars!

Gilbert Ytuarte

5 months ago
This is the 1st time i had ever used a storage facility. I must say it was a pleasant, very easy experience obtaining a storage unit. The customer service was very good and welcoming. Because i was unsure of the size i needed, Eddie gave me recommendations and suggestions with sizes with an option to move to a larger or smaller unit depending how things went as i brought my belongings in. Lucky, the size that was recommended fit perfectly. During several of my trips throughout my rental time, I saw one of the employees (don't remember his name) driving around emptying the trashcans that customers frequently overload. He had a smile on his face and greeted me and asked if everything was o.k. with my unit. This place was very well kept and i felt confident that my belongings would be safe with the security features and processes needed to get into the facility. Informing Eddie that i needed to close my account this month (April) was just as pleasant as when i initially obtained a unit. The customer service alone, is the #1 reason for me to go back to this location if i ever need it again! The storage unit location, cleanliness and security are the other reasons. Eddie, keep up the great service! Great customer service can make or break a business and you and your staff are definitely "making" it for this place!

Lori Garcia

3 months ago
Wonderful management at this location! Clean units. Safe location.

Tiffany Cummings

2 months ago
They were extremely professional, went above and beyond to help find exactly what we needed and were very friendly! I would highly recommend to anyone looking for an honest and fair storage facility!

J Noonan

10 months ago
Well, I would give them a 5 star, but I went out of town and I was trying to pay my account via my cell phone and it kept giving me 'account invalid'. When I arrived home to pay, I received a late fee. First late fee with them and they didn't even give me a 1-time forgiveness. Next time, I made sure to pay before leaving town. And apparently this only happens to certain cell phones.

J.P. Sitton

1 year ago
Small travel ways

Joshua Garza

1 year ago
Public storage is better
See all Reviews

Luis T.

2 years ago
Great storage facility!! They also have a very convenient and FREE moving truck to use.

Lauren P.

2 years ago
This place has great rates and WONDERFUL customer service. The manager Eddie Carrasco is an amazing guy and truly cares about the well being of his...
See all Reviews

Storage Facility Amenities25 Amenities

  • 24 Hour Cameras
  • Box Office
  • Boxes & Supplies
  • Bright LED Lights
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Elevator
  • Exterior LED Lighting
  • Extra Tall Ceilings
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • Pull Thru Units
  • Rental by Phone
  • Roll Up Doors
  • Solar Panels
  • Truck Rental

Storage in San Antonio, TX

For affordable and hassle-free self storage units in San Antonio, come visit Lockaway Storage at 17402 O'Connor Rd! We are proud to serve the northeast San Antonio, TX area, including communities such as Steubing Ranch, Longs Creek, Knollcreek, Live Oak, Universal City, Selma, Cibolo, Schertz, and Garden Ridge. We look forward to assisting you with your storage needs. Call to rent your unit today!

Lockaway Storage is dedicated to meeting your self storage needs with a smooth and stress-free experience. We are located right off Loop 1604 at O’Connor Road. Our resident manager always provides excellent customer service. Our units range in size from 5x10 to 12x30 and have a variety of amenities, such as climate control. 

Computer-controlled limited access gates and 24-hour digital recording cameras are throughout the property. You can access your storage unit from 6 a.m. to 10 p.m. seven days a week! We are a one-stop shop because we sell a full line of moving and packing supplies, boxes, and locks. At Lockaway Storage, we offer you more than a secure place to store your valued possessions. We offer service that exceeds the standards of the industry. We offer you solutions that will leave you with peace of mind and confidence.

Our storage units are drive-up accessible and we also have warehouse carts to transport your items to your unit. We also offer a free move-in truck with each rental. Our office hours are from 9 a.m. to 5:30 p.m. Monday through Saturday. For your convenience, we have multiple public restrooms available when you access your unit. Mini office spaces are also available for our business customers.

With all of our military bases in San Antonio, such as Randolph AFB and Lackland AFB, we are proud to offer military discounts and senior citizen discounts.  Payments on your month-to-month lease can be made with credit cards, cash, check, our auto debit program, or even online. 

 Happy 5-Year Anniversary to Eddie Carrasco!

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio team member Eddie Carrasco, who is celebrating his 5-year anniversary with Lockaway Storage this week.

Eddie is the facility manager at Lockaway Storage – O’Connor.

Eddie Carrasco, facility manager at Lockaway Storage

Eddie Carrasco is the manager at Lockaway Storage on O’Connor Road, and a 5-year veteran of the storage industry.

Peter:  How did you get started with Lockaway in the first place?

Eddie: I was working for another storage property that got bought out by Lockaway originally, so that’s how I came aboard the team. That was back in 2012 and I’ve been here since.

Peter:  Wow, you started with another self storage company? You must have a lot of experiences. Do you have any stories or moments that stand out from the last five years?

Eddie: I noted something. It’s storage related. I was walking the property and I wasn’t really dealing with a customer, so one day I was managing the property out on De Zavala Road and I was at one of the office customer’s offices talking to them and he told me that the old San Antonio Spur Boris Diaw was going to be in town, because that was one of his students. He was leading a scuba diving company. While I was in there, I was chit chatting real quick and Boris Diaw walks in and I said, “Hey, Boris Diaw!” and he said, “Hello.” It was just after they had returned from a rodeo road trip. Out here in San Antonio, the rodeo road trip is when the Spurs go on a road trip while the rodeo is in San Antonio. When he was here, I was saying how he and Patty Mills were doing awesome on the rodeo road trip. We talked for like 15 minutes about basketball and it was just cool. You know, I’m on the property at work talking basketball with a Spur. It was a pretty cool day.

Lockaway Storage OConnor Gate

Peter:  That is really cool.

Eddie: Yeah, that is one of my most positive stories.

Peter:  I’m a huge basketball fan, so that sounds pretty incredible to me. Getting to see Boris Diaw while you’re on the clock? That’s so cool.

Eddie: Yeah, yeah, it was pretty interesting. He was telling us about the schedule and the road trip. It was awesome. It was the year right before they won the championship back in 2013. It was the year that we lost to Miami.

Peter:  Oh, I remember that series.

Eddie: Yep.

Peter:  Heartbreaker, heartbreaker. I’d say that’s a pretty darn good self storage story right there. So, you’ve worked in storage for a long time and self storage is pretty unique in that it’s pretty personal. You’re basically guarding people’s stuff, basically, when you get down to it. Have you learned anything from working in self storage specifically that you wouldn’t have learned at another job?

Eddie: Oh, absolutely. Dealing with customers in this job, I’ve developed relationships with customers on a monthly, weekly, and daily basis. There were a few locations that I worked with and I developed some long standing friendships. You know, working somewhere for so long, you develop personal relationships. I have people who regularly ask about my daughter and I ask them about how their kids are doing. It’s a really unique business where we’re developing a personal relationship with our customers while being expected to keep their things safe and I run a pretty tight ship here and I’m proud to say that. It’s a unique business to work for and you kind of have to jump in head first when you’re new to get into it, feel your way around it. You know? Late fees.Taking minimum payments from people. Things like that can be a problem for someone new, but once you get that stuff down, you’re pretty much accustomed to how things work.

Peter:  In your experience, did Lockaway do a good job setting you up to succeed in those ways. Either teaching you about stuff or providing you with the support that you needed?

Lockaway OConnor BuildingEddie: Absolutely, absolutely. When I was initially hired, It was kind of unique. I wasn’t hired straight through Lockaway, so I didn’t go through Lockaway training at the beginning. I was already trained by the prior storage company, but learning Lockaway’s ways, I got accustomed to it. Culture wise, I can say i really love the culture of this company, our generosity. I just wanted to bring up, because I have here noted, after Hurricane Harvey struck, I had a friend send me a screenshot of local San Antonio businesses offering free services to victims of the hurricane and on that were Santikos Theater, San Antonio Zoo, San Antonio Museum, and the only storage facility here in the area to offer anything was Lockaway Storage. So, he sends me this screenshot, it was probably just a little bit before Tristina sent out the email talking about the special we’re offering to Harvey victims, so I initially found out about this from my friend and it just made me free very proud that I work for a company that’s willing to extend a helping hand to people who are experiencing a dire crisis around this area. It just made me very proud to be a part of it.

Peter:  Dang, I did not know that. Wow, wow, that’s pretty big.

Eddie: Yeah, in the text he sends me, he sends me this screenshot and starts joking around asking for free storage. I’m joking with him back and I’m like, “Well, I don’t think you qualify for it.” Haha. When I initially found out about it, I was wowed right there, because that’s how I found out about it.

Peter:  I love that the leadership at Lockaway is proactive about things like that .You know, being a pillar of the community and that sort of thing?

Eddie: Mmmhmmm.

Peter:  Cool, well, that’s enough storage. I want to know about Eddie the man. You’re not always on the clock. Do you have any hobbies that you want people to know about?

Eddie: Yeah, I have a few notes and stuff. I’m kind of like a big kid at heart. I like video games. I like sports video games. My brother just got in town from the Army and he’s going to get shipped back out, but while he’s here, we’re just going to be playing NBA2K and Madden.

Peter:  Yeaaaaaaaah!

Lockaway OConnor OfficeEddie: So we’re pretty much like big kids. I love sports. I like horror movies. I love old school kung-fu movies.I’m a big stand-up comedy fan. I love Louie C.K., George Carlin, Dave Chappelle.

Peter:  Classic. Those are artists that I enjoy as well for sure. Did I hear you say earlier that you have a daughter, that you’re a family man?

Eddie: I am a family man, so I am the father of a 3-year-old girl. We love doing outdoor stuff. She loves the outdoors. We’re always taking trail walks, always trying to go out to the river when the weather is nice. It’s nice to take a walk in the river. She’s a very outdoorsey kid.

Peter:  I’m sure that having a 3-year-old daughter is a handful. I can only imagine.

Eddie: Oh, yeah! Absolutely. She keeps me very busy. I don’t have too much free time, so all of those video games and movies are kept to a minimum.

Peter:  Gotcha, gotcha. Either way, congrats on raising a daughter that’s the most important job.

Eddie: Hey, thanks, man.

Peter:  What are some of your favorite things to do in San Antonio?

Eddie: The obvious ones. I love going to Spurs games during basketball season, when things are going on around here like The Fiesta and other things like that. Around broadway street they always have a lot of things to do. It’s an older street. THe museum is located there and, of course, older restaurants.

Lockaway Storage OConnor Front

Peter:  Speaking of restaurants, what are some of your favorites in the area?

Eddie: Every Christmas, my family and I, my mom likes this place on Broadway, it’s an old Chinese restaurant called Hung Fong.  I guess I would consider that my favorite, just because of the scenery and what it means personally to us to go in there on Christmas.

Peter:  That’s just as good a reason as any. I think that was everything I had on my list. At the end of these, I like to go back and ask if there is anyone at Lockaway Storage that you think deserves a shout out. Is there anyone who’s helped you out during the last 5 years?

Eddie: Yeah, sure. I’ll shout out the obvious: Don and Tristina for keeping me as a manager and believing in me as a manager for the past five years. I’ll give a shout out to Thomas for being a personable and accommodating manager to work for. Shout out to every manager here in San Antonio who has offered a helping hand to anyone else.

Lockaway Storage on O’Connor Road Holds an Easter Event

OConnor Easter

Over the weekend, we celebrated Easter here at Lockaway Storage on O’Connor Road with some Easter egg candy, chocolate bunnies, and referral cards!

On Friday and Saturday, March 30th and 31st, Professional Storage Manager Eddie Carrasco helped inform new and experienced customers about moving companies and movers in the area, and encouraged all who came to the office to enjoy the tasty treats.

“When they came in their eyes lit up like ‘Ooo Candy!’,” he said.

While Eddie noted the usual influx of folks making payments, he also mentioned that a few youngsters came through their doors. Not only did they receive candy and chocolate, but fidget spinners too!

Easter is not the only time that Eddie gives out small toys to kids who come with their parents to his location. Eddie says that he hands out little presents on most other days, because one of his tenant (who is a toy vendor in San Antonio) often gives away extra toys.

“If they have things that are in pretty good shape, I’ll take them and give them to kids while they’re here waiting for their parents to fill out a lease and they’re all restless and stuff,” Eddie said.

Eddie pointed out that the parents were grateful for the distraction. We know it’s small gestures like this and celebrating holidays like Easter that help make our self storage community be that much closer.

Keep your eyes out for Lockaway Storage on O’Connor Road’s next holiday celebration, so you can grab a tasty treat, a referral card, and a small toy!