3 storage sizes for rent
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Storage Customer Reviews
C. Harris
1 year ago
Justin was very polite & easy to talk to. He was very eager to give detailed info on the best option for pricing between his two properties. He gave me a tour of both properties.. Very nice and clean.
Dawn Trommetter
1 year ago
Extremely clean, convenient and well kept storage facility - both the units and the entire site. Staff was always extremely helpful and knowledgeable. Highly recommend this facility!
Rafael Guaeneros
1 year ago
Corey was really helpful and showed me around and explained everything so that I could understand.....
Ivan Ramos
1 year ago
Alexis was very polite and helpful. She went out of her way to stay a few minutes late and help me. I'll refer her to others. Respectfully, Ivan.
Kali Peterson
2 years ago
Austin was very helpful and location is very convenient!!
R. Torres
2 years ago
I didn't rate this business as a 5 star business. Here are my ratings:
Quality - Average(2.5)
Customer Service - Poor (1)
Price - Poor - (1)
Convenience - Average (2.5)
Total is 1.75 Stars
R. Torres
2 years ago
New tenants may have received good customer service but they didn't take care of their current tenants!! We were under contract with the previous owner, Storage King. Lockaway came in and bought the facility and in July. I received a letter stating my rate was increasing to $265 from $140 - that's 89% increase in one month! I expected my rates to go up, sure, but 89% is beyond excessive! I stopped by the office and asked if it was a typo because I though the rate was possibly supposed to be $165 and was told no, it was correct.
No electronic gate, no paved driveway approach, no security cameras, just a sign that says "smile you're on camera". I've been by on numerous Sundays and have had to open the gate although sign for access hours posted are 6 a.m. to 10 p.m. Access is actually 27/7/365 because they tell you the lock combination - that's secure. I guess they had to raise rates to finish this facility properly. Poor Business practice in my opinion.
Luciano L Herrera
2 years ago
Found exactly what I was looking for, a big storage, at the right price and with an excellent customer service. They help me to match my requirements and offered the most convenient choice to save money and to fit all my items.
Mark Pollard
2 years ago
Costumer service was great! I would rent here again!
Monica Rivera
1 year ago
Definitely a step up from the previous owner's. Facility is well kept and improving all the time. The staff is so friendly, last time we where there we had the pleasure to chat with Alexis while we where moving. I always look forward to any of the smiling faces we encounter at Lock away.
Gary Whorton
2 years ago
Ted was awesome and very accommodating in the rental of my storage unit. I was up against time and he made it happen! Will recommend as this is a new facility.
Shirlene Appelt
2 years ago
Ted went above and beyond for me! I would recommend storing here to anyone! He was very helpful and really cared. I am an elderly women and was moving my things in alone. Ted went out of his way and helped me move all of my stuff in my unit. WOW! All I can say is Thank You Lockaway Storage.
Stephen Bell
2 years ago
Love this place! The new management has been very helpful in keeping things running smoothly. Thanks, Big Henry!
Lori Bordisso
2 years ago
New property is very nice. Great customer service and prices are comparable to the area.
Storage Facility Amenities15 Amenities
- 12' & 14' Tall Doors
- 24 Hour Cameras
- Boxes & Supplies
- Commercial Storage
- Drive-up Access
- EZ Access
- EZ Drive In
- EZ Drive Thru
- Gated Entry
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Roll Up Doors
- Truck Rental
Storage in San Antonio, TX
If you live anywhere in the northeast part of San Antonio, it’s worth your time to check out Lockaway Storage Garden Ridge! Our convenient storage units are just down the street from Veritas Motors, Rustic Creations, Action Fuels LP, and the Bracken Volunteer Fire Department. Whether you live in Bracken, Garden Ridge, downtown San Antonio, Live Oak, Cibolo, Schertz, Selma, New Braunfels, or Northcliffe, our property is nearby and easily accessible after just a short drive.
Our team is by your side, ready to answer any question that may arise as you search for the right storage facility for you. Whether you prefer to call or stop by our office, you can chat with our team anytime between 9:30 a.m. and 6 p.m. Monday through Friday and between 8 a.m. and 4:30 p.m. Saturday. We’re minutes from Garden Ridge Elementary, I-35, and Garden Ridge City Hall, so finding our property is even easier than you think! We have parking space for 18 wheelers and trucks, trailers of all sizes!
We want to make sure that you’re happy with your decision to rent with us. With features like extended access hours every day, short- and long-term vehicle storage, online bill pay, onsite truck rental, affordable packing supplies, and drive-up access, we’ve pulled out all the stops to exceed your expectations of what it’s like to rent self storage. Our team can’t wait to meet you, so reach out today to get started!
We want to make sure that you’re happy with your decision to rent with us. With features like extended access hours every day, short- and long-term vehicle storage, online bill pay, onsite truck rental, affordable packing supplies, and drive-up access, we’ve pulled out all the stops to exceed your expectations of what it’s like to rent self storage. Our team can’t wait to meet you, so reach out today to get started!
Jasmine
1 year ago