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Lockaway Storage - Nacogdoches

16002 Nacogdoches Rd, San Antonio, TX, 78247

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

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Storage Customer Reviews

Website Reviews

Crystalee Rodriguez

2 months ago
Very Friendly! Price seems to be the cheapest. The truck was great, thank you for that deal!! Aurora is awesome, very friendly and professional! Would recommend this place!

Linda Moncivaiz

2 months ago
Great customer service

Alvaro Vargas

2 months ago
The property is really clean and it was excellent customer service.

Harold Becker

2 months ago
Overall I'm very happy with everything. But Aurora makes every visit a pleasure. Her up beat attitude is welcoming!!

C Rodriguez

3 months ago
Visited property with my neighbor stopped by office and staff was very helpful and professional. The grounds were very clean.

Stephanie Soto

3 months ago
Process was so easy made reservation online and received confirmation within 2 minutes. Aurora called to confirm and helped me select the right storage unit for me, made moving easy!!!!

Celeste Windham

4 months ago
This storage facility has been awesome and very good for me. Ive just purchased a house and no longer need the unit. Thank you for the excellent service you all have provided!!

Drusila Calvillo

4 months ago
Previous client for over a year and back again. Excellent service!

Rachel Bush

4 months ago
Awesome facility made by the most awesome people!!! I recommend it!!

Jeff Davey

5 months ago
Great service! Good location! This is a secure location! No issues!

George Q. Walker

5 months ago
Excellent service all around. I really liked this storage service. I am only moving out because I am selling my items. I highly recommend Lockaway Storage to all my friends!

Crystal A. Cortez

5 months ago
Aurora has been such a blessing! She's very professional very knowledgeable and has a great personality. The rates for renting with Lockaway are great too! Thank you for a wonderful experience and fantastic service.

Albert Wooten

6 months ago
Aurora was a pleasure to work with! She was informative, professional and courteous! Would highly recommend this facility to others!

Mike Saenz

6 months ago
I've been (used) this storage in the past and really like a lot.

Michael R Villarreal

6 months ago
Very easy to reserve space at Lockaway online. I was able to get 2 units close to each other like I wanted. Staff was very friendly and helpful, highly recommend.

Patrick Missino

6 months ago
Simple check in very friendly and helpful staff will recommend,

Jesus Rodriguez III

6 months ago
Excellent price, really clean and very convenient. Very happy with the customer service received.

Crystal Esqueda

7 months ago
Great customer service and very satisfied, will recommend.

John Morris

7 months ago
Aurora was very helpful and always here to help. Took good care of us.

Barbara Jones

7 months ago
Great customer service. Thank you for providing a relief to military service customers. Thank you, Aurora

Eric Anderson

8 months ago
Great and easy online application on the website!!! Very helpful people.

Elizabeth Lee

9 months ago
Very knowledgeable and friendly staff. The facility is well maintained.

Angie Mendoza

9 months ago
Great customer service they are very friendly and knowledgeable

Tori

9 months ago
Mrs. Aurora Garcia was very helpful and a very pleasant person. Thank you.

Stephanie & Linda Allred

9 months ago
We really appreciated the flexibility in allowing us after-hours access to the unit. Aurora cheerfully helped us with all the details. Thank you so much!

Levi Walter

10 months ago
Loved the storage, just moving into a new house.

Michael Willits

10 months ago
Easy process, convenient, I really loved the autumn deal!!

Laurent G. Ciceron (US Navy Retired)

10 months ago
This place is super awesome!!! The staff (Aurora) was incredibly pleasant. The prices are excellent, not to mention the cleanliness of the property. A truly 1st rate facility!!!

Brian Tyler

10 months ago
Excellent customer service, very clean facilities and convieniant.

Cheryl Carley

11 months ago
They were all very helpful and friendly, we'll be back if need be. They were all really good and have big smiles.

Marilyn Johnson

11 months ago
Excellent service came in on short notice and got a unit to store equipment in fast and easy.

Peter Taylor

11 months ago
Aurora is friendly, professional and very knowledgeable, well recommend.

Celeste Windham

1 year ago
Awesome people, great service will recommend to others.

Bill Hyatt

1 year ago
Very professional staff and very friendly. Well knowledgeable on their service. 5 STARS!!!

Katherine Urban

1 year ago
I have been doing business here for over a year and can not think of one complaint. The way I have been treated as a customer has always been outstanding. The garage sale is a wonderful idea. Thank you.

Jessica Born

1 year ago
Best place to rent from! The management and staff are very friendly. The climate controlled units are clean and cool. I have kept comics in there for over 2 years and they are still in great condition.

Rafael Cervantes

1 year ago
Very good service, outstanding customer service, will definitely recommend to friends and family.

Jordan Treen

1 year ago
Last minute choice to come and do business here. Right down the road from business and house. Very helpful with all my needs. Thank you.

Cliffton Wiegand

1 year ago
Aurora was an excellent help to my family. A+++ will return for business!!!

Yvette Ybanez

1 year ago
Very clean and reasonable pricing! Called other places and pricing and location were great. Very nice staff and informative will recommend.

Daniel Ortega

1 year ago
Aurora Garcia was very helpful and knowledgeable. She went above and beyond to help me and definitely showed professionalism in dealing with customer service!

1 year ago
nice people. events (storage leasee sales weekends, etc.) are based on management savviness. Frequent turn-over. Reliable & no surprises.

Nancy Caples

1 year ago
Alexis was very helpful and knowledgeable. The facility was very clean and well kept. Excellent customer service!!

Celeste Windham

1 year ago
Aurora is always working hard! Awesome, awesome staff member.

Leia Clark

1 year ago
The customer service person is very helpful, friendly and professional, thank you.

Kyle Northington

1 year ago
Shopped online by price, location, and customer service

Tiffany Milligan

1 year ago
Alexis, has an awesome attitude, super friendly, very helpful always smiling, very clear talking. Love the customer service here.

Daniel Garcia

1 year ago
Like location, have a close friend that uses this facility. Thanks for the pro-rate and first month free. Great!!!!

Irma De Santiago

1 year ago
Aurora es excelente en su servicio, le recomiendo este lugar.

Drew Kelley

1 year ago
She had everything ready so it went quickly.

Rene Perales

1 year ago
Super fast and easy to get a unit. Explained everything perfectly. Was really friendly throughout the process. Would recommend to anyone!

Elizabeth Lee

1 year ago
The "rental process" was very easy. Alexis was very organized. She explained everything to us and answered all our questions. Would definitely recommend this storage facility.

Delfino Flores

1 year ago
Great storage, very clean, never any issues, would recommend.

Greg Fronimos

1 year ago
Aurora has been very helpful and professional and with a smile. Some of the renters leave messes for others to clean up. But staff keeps up good work to clean property.

Nelson Ruiz

1 year ago
We walked in with a couple of questions and the employee at the front desk was very helpful and imformative. We loved the security and the cleanliness of the units so we rented immediately.

Douglas Wayne Thomas

1 year ago
Aurora is an excellent young lady, very nice and good customer service!!!

Matt Mahan

1 year ago
Very easy and friendly process this is a very well maintained facility!

Gina Galvan

1 year ago
I stopped by today to get prices and availability. The office and facility are very nice and clean. I will come back once I'm ready to move.

Mando Arroyo

1 year ago
Great customer service always greeted with a smile. Very clean facility would recommend to others.

Karen Dowling

1 year ago
I had a wonderful experience with Aurora. She was very helpful and professional. I would recommend this storage place to any one. She is a great employee and represents your company well!!!

Jorge Dovalina

1 year ago
Great experience and good staff, overall very satisfied.

Ken Sharp

1 year ago
Alexis was very helpful and has a great attitude towards her customer, me!

Tommy Walton

1 year ago
Aurora was great, she was very courteous and kind.

Cyndi Johnson

1 year ago
Went to look at other places came back becuase your place was the best prices/frriendly and close to the apartment.

Randy Asterman

1 year ago
Alexis was very pleasant and helpful. Entire process was very quick and straight forward.

Mark Guerra

1 year ago
Aurora and her staff have been excellent to deal with. I will certainly recommend her and LockaAway Storage in the future.

Mike Obert

1 year ago
Good friendly staff. Very clean facility, my personal opinion, one of the cheapest places for storage.

Celeste Windham

1 year ago
Great customer service. I love the fact that there is a security camera system. The isle are with light at night and the facility is very, very clean. The location is great as well. Check in process was not difficult and loved that there is automatic payment option!!!

Delmira Martinez

1 year ago
Great service and Alexis was a pleasure to work with. Got us setup in under 10 minutes with our codes and storage, thank you so much! Nice clean facilities!

Angie Rodriguez

1 year ago
Have been by this facility several times to buy boxes, always clean place and friendly personnel.

Belinda Soto

2 years ago
Great service, very fast, even got to see the storage room. Excelent customer serive, helpful and friendly.

Jane D Miller

2 years ago
Very nice front desk staff and rooms look good!!!

Joseph Dye

2 years ago
Alexis was more than helpful and went above and beyond to ensure my move in was comfortable. She was also extremely knowledgable in answering all of my questions.

Joanna Snell

2 years ago
Friendly staff, love that Aurora send a reminder email !!!

Donna L.

2 years ago
This is a very nice and clean storage facility. I would recommend it to anyone I know in need of a storage place.....AURORA was absolutely the best, She thoroughly explained everything that I needed to know. She was very nice and helpful.

Kathryn Rodrigues

2 years ago
This is the best storage place in town. I recommend it to my friends and family.

Melinda Davis

2 years ago
Very nice and clean property and new management is the Tops!!!

C_Susie_K

2 years ago
Aurora was amazingly helpful, both over the phone and in person, as we were trying to locate a facility to store our stuff, including providing info related to discounts and helping us to grab the larger unit as soon as it became available. The driveways are big enough to facilitate a trailer, and the facility is well arranged and clean. The hours are great, too. I highly recommend Lockaway Storage on Nacogdoches.

Edward L. Howard Jr.

2 years ago
Very good customer service from Aurora, clean storage facility!

Bo Cruz

2 years ago
Very good customer service, I had an awesome experience with them. Very good pricing and great specials. Storage unit was nice and clean. Perfect size for my stuff. Thank you for the rental.

Robert P. Koenig

2 years ago
Aurora was extremely helpful and patient. We found you on the web - google search. We did call others, but everyone else was rude and pushy, we appreciate that you were not!!!! Thank you.

Tammie Perry

2 years ago
Will always use Lockaway Storage, great place!!! Very convenient!!

Adrienne Clayton-Seewald

2 years ago
Nice, clean and friendly storage with good pricing, thanks.

Aaron Rodriguez

2 years ago
So great, I came back just days later to rent an additional unit!!!

Ida Orosco

2 years ago
Aurora was very pleasant and courteous also very helpful!! Thanks.

Jessica L Molina

2 years ago
We came in and manager was very friendly. Facility seems to be well maintained.

Michael

2 years ago
Very friendly and helpful, clean property very nice.

Alex Padilla

2 years ago
Excellent and very friendly, keep up the great job!!!

Malinda Gardellini

2 years ago
Aurora was very helpful to explain the special as well as show us the sizes of storage rooms available.

Dan Aguirre

2 years ago
I was treated well, friendly professionally, thank you!!!

Christi Smith

2 years ago
I appreciate the concern for the security. You might consider changing the door codes to the control buildings. I think they are standard and have not ever been changed.

Cathleen Cordova

2 years ago
Very friendly and helpful, also super affordable, thanks!!

Dorothy Holloway

2 years ago
Aurora was very friendly and helpful even though she was very busy helping several customers. Very Professional

Scott Pike

2 years ago
I got everything I needed done in about twenty minutes, Very Happy with this place!

Heather McDaniel

2 years ago
I've been storing my things here for almost 7 years. and have had the best service ever. Love the lockaway storage-attendence

Al Nyquist

2 years ago
Very accommodating and informative. I look forward to renting here.

Tamara Harden

2 years ago
Very nice, professional and very clean Patricia made my moving hassle free!

Karl Kellery

2 years ago
My wife and I love this storage company, very nice and courteous staff definitely will be back!!!

Veronica B.

2 years ago
Patti was so friendly and went out of her way to make sure my move-in went smoothly and went over and beyond to make sure I had everything I needed!!!

Kathie

2 years ago
I have had one unit for awhile and needed a second...PattI was great in helping me get that set up...I also referred my niece who was moving back from California...PattI was AWESOME with reserving her a unit online and then going out of her way when we FINALLY made it back into town. Patti is a wonderful asset to this company! You can also see the improved difference in the property since she has taken over from the previous company.

A. Ramirez

3 years ago
I went by the storage the other day to buy boxes. Customer service was great! The manager even put the boxes in my truck for me.

Michael Alder

3 years ago
the staff and service at LOCKAWAY on Nacogdoches in AWESOME! -- this is a secure facility that has exceeded my expectations and storage needs ... and the staff is ALWAYS happy!

maruquel g rivera

3 years ago
I met the owners and they are wonderful people. I have had my belongings there for quiet some time without any issues.

D. Soto

3 years ago
everything was clean, good customer service, and their prices were appropriate for what we were getting. Pat was great! Thanks for being soo nice!!

Yvette H

3 years ago
Wonderful,Friendly and very efficient service! Patti is a great asset to your company!!!

N. Herrera

3 years ago
Patti was so helpful she helped me arrange the pieces of furniture in the storage room so I know the exact size unit I needed. This one hint helped me soo!! much and another plus was she saved me money.

M. Groves

3 years ago
Patty was very friendly and extremely helpful. It was a real pleasure doing business with Patty, and should I ever have a need of storage facilities again I will come back here.

M. French

3 years ago
I visited my storage unit (Tue,5/26) and noticed that the inside of out storage building had been swept out. No dirt and no doodle bugs.Thank You

Jaimee Ramirez

3 years ago
walking in I wasn't going to lease but because the price was excellent and customer service was great I did.

Pricilla Partridge

1 year ago
Alexis did a great job of making the process of getting a unit quick and easy. Thanks!

S.E. Wilson

3 years ago
There were several issues that were expertly corrected and dealt with by Patty. The issues were not from this current management but were finally resolved by her. I really appreciate her attentiveness, taking care of these problems.
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raquel valadez

1 year ago
This property is very nice and clean , the manager was very helpful and friendly . I will absolutely recommend .

Jasmin Handy

2 years ago
Aurora and her staff were very helpful to me and my family. I highly recommend this storage facility! Great customer care!

Alma Beghtol

2 years ago
I highly recommend Lockaway Storage!! Pat provided the best customer service and very responsive to all my questions!! Very professional !!

Cassandra Montemayor

2 years ago
Awesome customer service! Really happy that I was able to communicate (bilingual).

G Drake

2 years ago
They are fantastic! They even send an email to remind you to pay to avoid late fees- I have been a customer of theirs for a long time and they have always been great to work with!

Douglas Thomas

2 years ago
Patty and mike very awesome good courtesy and they have a wonderful personality and good customer service I love them very much

Brandon Gomez

1 year ago
Great customer service

Ashley Ray

1 year ago
Great location, prices, and of course great staff! The ladies here never fail to do what they can to fit YOUR needs.

cathe little

2 years ago
Best customer service .. Ask for Patti she the best!

MANDO RAZO

2 years ago
THE BEST CUSTOMER SERVICE REPRESENTATIVE THERE IS I LUV HER

Cynthia Cuellar

2 years ago
I am very satisfied with the "EXCELLENT CUSTOMER SERVICE" that was provided by the friendly manager and her staff. The facility is clean, safe and inviting. I definitely recommend LOCKAWAY STORAGE on Nacogdoches Rd. For all your Storage needs.

maruquel rivera

3 years ago
The owners are lovely people who take great care of the Storage. I have had my personal belonging there for a couple of years without any issues! Awesome Place!!!

Jennifer Espinosa

2 years ago
Great service, great experience, great prices.

yudy garcia

1 year ago
Buen precio y muy buen atencin al cliente!!

Clayton Johnson

2 years ago
Patty and Mike really made my first experience one of the greatest that i think i could possibly have. Very great customer service and beyond exceptional. Highly recommend this location if you are in the process of looking for storage. 5 star service and then some.

Daniel Ortega

1 year ago
Mrs.Aurora Garcia showed professionalism. She went above and beyond to show me the best customer service! She was very knowledgeable and without a doubt made me feel very at ease making LockAway storage my place of storage! She is an outstanding employee. Truly a great asset to this establishment!

Jon Monty

1 year ago
Amazing and efficient experience from start to finish! Strongly recommend this location for anyone! Thank you!

Michael Longoria

1 year ago
Aurora was very helpful and so were the other staff. Very friendly, helpful , and professional. affordable prices, convenient area, and overall a nice facility. Would definitely recommend to others if you are looking for a affordable storage that's clean and has a amazing staff

Matt Heine

1 year ago
Great price...real secure...very clean

Rae Swatzell

11 months ago
Great service and very friendly. Clean and well lit at night. Aurora was the best!!

Ruben Garcia

10 months ago
Was in San Antonio from Oklahoma City and vIsited Lockaway Storage during beginning of Nov 2017. Was shown property. Very clean and Aurora was very professional and extremely helpful. Was just researching area so did not need a storage yet but once I do, will definitely return to this place.

Chris Lopez

7 months ago
This place is a great storage facility. The staff was great! Aurora was especially helpful in getting me a good deal on a storage unit. Will recommend to anyone looking for to store their stuff.

Leticia Garcia

3 months ago
Very friendly & courteous attendants. Environment is well kept . Location is convenient.

Alvaro Vargas

2 months ago
The property is really clean and it was excellent customer service.

ryan doutt

2 months ago
Rented from here twice, both recently. Staff is wonderful. They saved me money even though I made a small mistake. Clean units. Free rental truck. Definitely would use again. Thanks for an easy process!!

Robbin Rubalcava

2 months ago
First off let me state this location is amazing she stopped what she was doing showed us the unit tried to help us figure out the best way to House our stuff and even sent us to another location that would have a unit that is just perfect for us!! Talk about going over and beyond for a customer!! Now this is what I call customer service .. :)

Steven Sokoloff

1 year ago
Very nice facility, only wish they would allow me to exit after 10 pm. I have a medical condition that does not allow for me to be locked behind a gate all night.

Juan J.

1 year ago
Seora dulce, no buscando el almacenaje hasta ms tarde este verano pero lo mantendr definitivamente en mente. Tom un vistazo a algunas unidades muy limpio y mantenido.

Archie Milligan

10 months ago
Good Storage place, 10 Foot sealing for extra high shelf storage, good Security.

Eli Martinez

1 year ago
Rates are raised every couple of months. Mine went up 90 dollars in 6 months. They tell you that there management sets rates and increases and there's nothing you can do. Better rates available down the road at Uhaul and there is 24 hour access.

J Luna

1 year ago
I had my stuff here for several years, only to come back and find out my unit had been robbed. Everything was gone and the manager had no idea that it happened or when.
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Maruquel R.

3 years ago
I have had my personal belongings at this storage facility for quiet some time and I feel that its been kept safe and secure. The place is clean and looks...

Nick C.

1 year ago
I'm reviewing on my personal experience... I called about 7-8 storage facilities that couldn't help me with what I needed, finally called Lockaway storage...

Sergio ..

1 year ago
I want to start or by saying that this review is not in any way written out of some petty disagreement with the owner/management of the business, but out of...
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Storage Facility Amenities19 Amenities

  • 24 Hour Cameras
  • Boxes & Supplies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors
  • Se Habla Espanol
  • Truck Rental

Storage in San Antonio, TX

With almost 70,000 square feet of rentable space, our facility is sure to have something to accommodate your upcoming or ongoing move or storage project. We’re convenient to lots of major roadways, including the intersection of TX-1604 and I-35. Look for the Rolling Oaks Mall at FM2252 and North Loop 1604 E and you can’t miss the turn down Nacogdoches Road! If you’re headed toward us from the south, look for Comanche Lookout Park. We’re just up the street. Come by to check out our climate controlled units, perfect for protecting your belongings from the harmful heat and humidity of the summer months!