“I have been at this storage property for 5 years! Justin Villarreal is the new manager on evans road. Before Justin was promoted to manager, He was going around the storage units & checking on people & bringing them water when it was hot outside. You can't get much better than that!.”

“Ted always takes care of me! The lady here is so sweet and accommodating too!! Thanks Lockaway!!.”

“Always friendly, understanding, and accommodating. Thanks Ted!! You're the best one here!!.”

“Absolutely amazing customer service, each representative we spoke to at the front desk had a comprehensive knowledge of prices, company policies we had questions about, and in general were amazingly helpful. My family recently purchased a new home, and we were looking in the San Antonio area for an affordable storage unit 15x10, and they had the lowest prices in the area! Chevis Daniels, the assistant manager there helped us out the first day, gave us a tour of the units and helped set us up to get some paper work done. The next day we decided to come in to get the paperwork done and purchase the unit, and Brittany Clark, the Manager there was absolutely wonderful to talk to. She knew every question we had like the back of her hand, and really helped us out with getting the paperwork done as quickly as possible. Usually you come to these types of places and get desk people who have no idea what they're doing, but Chevis and Brittany took the cake! Please, give them both a raise or something. Thank you so much for such a great price and such welcoming staff!.”

“I LOVE THIS FACILITY!! JUSTIN AND MYSELF HAD A PRETTY BIG MISUNDERSTANDING IN THE BEGINNING WHEN "EVANS ROAD STORAGE" BECAME "LOCKAWAY SORAGE". I LET MY EMOTIONS GET THE BEST OF ME WHEN I RECEIVED A PHONE CALL FROM HIM ONE DAY ASKING IF I WANTED TO CONTINUE THE MONTHLY PAYMENTS, SINCE THE UNIT WAS EMPTY?!?! I IMMEDIATELY DROVE UP THERE ON A WAR PATH!! NEEDLESS TO SAY, I ABOUT GAVE HIM A PANIC ATTACK WHILE I WAS GOING THROUGH ONE MYSELF, BECAUSE I HAD SOME VERY SENTIMENTAL PIECES IN THERE THAT HAD "VANISHED". HE REMAINED SO CALM AND LEVEL HEADED (ON THE OUTSIDE-- HAHA) THROUGHOUT THE WHOLE ORDEAL, AND EVEN RECALLED SEEING THE ITEMS I WAS DESCRIBING TO THE OFFICER. IN THE END, MY VALUABLES WE'RE SAFE AND SOUND!! OF COURSE, I WAS BEYOND APOLOGETIC ONCE THE ADRENALINE SUBSIDED AND I WAS THINKING CLEARLY AGAIN. HE'S VERY PUNCTUAL WHEN THAT TIME OF THE MONTH COMES AROUND TO COLLECT PAYMENTS. ANYTIME I'M LATE ON A PAYMENT I KNOW THAT I'LL RECEIVE A PHONE CALL FROM HIM AS A REMINDER. (I HAVE 3 KIDS AND MY MIND IS GOING 100MPH IN ALL DIRECTIONS 24/7) ALL IN ALL, HE'S BEEN AN AWESOME INDIVIDUAL AND DOES A WONDERFUL JOB REPRESENTING THIS COMPANY..”

“Mark was always super helpful and was by far the most polite employee I spoke to when searching for a storage facility. He would promptly return phone calls if I called while he was on break, and he never seemed annoyed when I would forget the gate code every single time I visited. Thanks for never making me feel dumb, Mark! Anywho. Fair prices and excellent service. Ive sent referrals their way before, but Id do it again because Lockaway on Evans does a great job..”

“Would like to thank Evans Storage for great service.These guys at Evans are the best and came though for me. I live in Hawaii and I was trying to get my....”

“Horribly rude and unhelpful employees. The original storage place was so nice and really worked with you. This 'chain' is very rude and just doubled their....”