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Lockaway Storage - Military

6911 W Military Dr, San Antonio, TX 78227

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT, SUN8am - 4:30pm
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday and Sunday.

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Storage Customer Reviews

Website Reviews

Claudia Jazmin Lopez

4 years ago
I got good service from Lyle. Will recommand to anyone who needs a storage

Suvannah Hernandez

4 years ago
Very Secure place Edna Parkhill is Awesome!!!

Danielle Delgado

4 years ago
The storage units are nice, new, and clean, and the rates are affordable!!

Debrah Mayers

4 years ago
This place has been great. Terry Evans provides super customer service.

Veronica Cruz

4 years ago
The experience was friendly. Glad to be part of the family.

Claude Burton

5 years ago
Mr. Martin Garza is very personable, He is extremely Helpful!

Rosalva Longoria

5 years ago
Excellent service! Professional.

Shirley Brewster

5 years ago
Good and professional! very helpful in time of need. Nice people work there.

Savrin Price

5 years ago
Good Job!

Sheila Taylor

5 years ago
Great Fast Service!! awesome gate hours!

Edwin Lee Schall

5 years ago
Martin Garza was courteous and friendly he explained things.He also said that we will be eligible for a discount on multiple storage units

Elisa Ramos

5 years ago
Great servise

Kathy Guajardo

5 years ago
Fast Service,Helpful and willing to work with you thank you for all that you guys do!!!

Doyle Byler

5 years ago
Fast Friendly Service

Olga Rodrigues

5 years ago
Jennifer has a nice personality good place to store your stuff,Super fast service

Tina Rogerio

5 years ago
Was Very Helpful and did a Wonderful Job Great Service

Rene Caudillo

5 years ago
Very nice people explained well you have a great employee Thanks

Annie Manzano

5 years ago
Great customer service!!!!

Julia Carrion

5 years ago
Mr Garza is very through he gave us enough information before the unit was rented

Victor Castillo

5 years ago
Excellent Service! Jennifer is Awesome! Great Staff Lockaway Storage is the best of the best!

Brandon Calhoun

5 years ago
The best customer service ever! fast and efficient Thanks!

Louis Schoemer

5 years ago
Awesome Service Jennifer and her team give fantastic customer service . I will be spreading the word

Abigail Flores

4 months ago
Friendly, Prompt Service! I will recommend facility based on todays service.

Devin Rudd

4 months ago
Staff and storage were Awesome! Got me in same day and were always willing to Help.

Robert Boland

4 months ago
Marcus was very helpful and informative and polite.

Noa Ruth Ben Rafael

4 months ago
Marcus, was great, polite and friendl. Great customer serviced explained everything clearly, answered all my questions. Very accommodating. Thank you Marcus !

Robert Basaldua

4 months ago
Good employees, plus service is the best.

Lucy Lugo

4 months ago
As a new customer, Very easy and smooth process to get what I needed and to meet my needs. Jose was very kind and helpful, Showed me different units.

Blanca Paloma Gonzalez

4 months ago
Very nice employees. Very knowledgeable. Marcus was very helpful and knowledgeable. Thank you !!!

Frank Morales

4 months ago
Mr. Jose was very good in explaining all the details. Very Good Customer Service!!

Evelyn Luna

4 months ago
Really Friendly, Worked with Jose he was nice and helped us with everything. It was easier than expected.

Joseph Robledo

5 months ago
Excellent customer service

Marquica Reed

5 months ago
Very Friendly gentlemen. Love the price, very Helpful. Thank You Jose! May God Continue To Bless You!

Norma Carmona

5 months ago
Marcus Warren Gracias x su atencion y explicar con detalle y mostrar el storage con paclencia muchas gracias bendicienes.

Sierra Opeire

5 months ago
Marcus and Jose were very kind and provided excellent customer service. I recommend Lockaway Storage to anyone who is looking for a quality, clean, and descent priced storage facility.

Juan Contreras

5 months ago
Jose was very Friendly and Helpful. Thanks Jose!

Ruby Escalante

5 months ago
Very Friendly Staff, Clean Space and Great Location. Thank You!

Alfred Rutledge

5 months ago
Jose was Outstanding! I am very very Happy with his Help and Kindness. 5 Stars for Jose.

Tim Kane

5 months ago
Jose is a Pro! He made getting a unit a smooth process. Jose went the extra mile to make things happen.

Alexis Gonzales

6 months ago
Marcus was very helpful and professional. He did an awesome job. I would reccomend him to anyone.

Carolina Godoy

6 months ago
Great Customer Service and Great Management!!

Dixie Lyons

6 months ago
I want to Thank Lockaway Storage for a Great job with my unit. I would like to Thank Jose for Super Great Service, He was very Helpful and very Courteous!

Anthony Regino

6 months ago
We've had multiple units at this location going on 3 years now. Everytime we come in to make a payment Jose has been a huge help. We appreciate his Customer Service Skills and refuse to go elsewhere because of him. Thank You Jose!!!

Oscar Castillo

7 months ago
Been very Convenient. Outstanding Employees, Very Courteous and go the extra mile to secure Quality Service.

Tiffanni Lott

7 months ago
Great customer service, very nice, and explained everything correctly. Very handsome.

Janna Hernandez

7 months ago
Great communicaters, Excellent Staff and Great prices. Sad to be leaving!!

Leslie Garza

7 months ago
Jose made my short notice storage rental very easy. I called got a great quote went in and within 15minutes was ready to move my items in. I would definitely recommend Lockaway Storage to everyone.

Gilbert Alcorta

7 months ago
Customer Service was Prompt, Excellent and Courteous! Would not hesitate to come back or refer customers to this location.

Victor Lewis

8 months ago
Very Knowledgeable and Efficient Manager, Very Nice and Friendly!

Rachel Hernandez

8 months ago
Jose was a great help, Great service answered any and all my questions.

Manuel Villanueva

8 months ago
Great location and great staff, great prices.

Jenevieve Samudio

8 months ago
Marcus was such good help finding myself and husband what we needed. He went above and beyond to show the best customer service!!!

Teressa Singh

9 months ago
Excellent Service!! Safe and Clean Facility.

Christopher Morales

9 months ago
Marcus Warren communicate in a nice proper conversation. He understands my situations and he got a deal.

Arthur Garza

9 months ago
Good Job Marcus Warren

Luis Rodriguez

9 months ago
Marcus was very informative about site locations and was able to answer all questions ask. Great Job!!!!

Luis Salcedo

9 months ago
Jose is very Helpful and made the process very easy and simple to understand. He is very proffesional and good at what he does.

Reynaldo Rodriguez

10 months ago
Very Friendly and Great Service, Thanks Jose!!

Eloy Rodriguez

10 months ago
Staff was friendly and professional. Took their time to answer any and all questions. Reviewed the rental agreement to ensure we understood everything.

Johnny Maldondo

10 months ago
Marcus was very realible and well informed salesman. Very smooth and easy process of getting a storage unit.

Lisa B. Riley

11 months ago
Marcus did a great job giving us all the information for a storage unit. He was very nice and professional.

Mark Schuchardt

11 months ago
Overall experience above expectations! Service and cleanliness of facility excellent. Thanks Jose!!

Whitney Quinn

11 months ago
Marcus was extremly helpful! The property was very clean and well managed.

Janelle Galang

11 months ago
Jose and Bryan were a great help. Explained everything and were very respectful!

John Forsythe

11 months ago
Jose was very Helpful. Found unit i neede and called me the same day.

Jasmine Gonzalez

11 months ago
Jose was very Helpful, Courteous, Nice. Well kept storage unit. Friendly

Graciela Cisneros

11 months ago
Marcus was very helpful and informative. Awsome customer service.

Ruben Caster

11 months ago
Bryan Really Helpful adnswered all my questions and helped out Thanks!!

Wilma Garcia

11 months ago
I came in here frazzled from moving and not sure what to do, Jose made it easy and simple for me. I appreciate all of his help!

Beverly

11 months ago
Wow ok my tires were stolen, never once called me to over look cameras, I took out my belongings Friday, well come to find out my husband bag of men colonges were stolen.. ya people discuss me, ya knew my lock wasn't lock right... Why not put ur lock on to prevent my belongings from being stolen... Ya people will never have me come back.. I have been telling Jose and Marcus to let the General Manager call me, noone has called, my brand new tires with rims were stolen to my Mercury, ya don't care, and ya still got payment......

Alice Jimenez

1 year ago
Jose was very nice and helpful. We had no problemds. This is our second time being here.

Blanca Perez

1 year ago
I was very Happy with my stay here. Staff is really nice and on point with things. I'm glad this was close by when i moved out. I'll use them in the futurre if one is close by!

DeIvory Hall

1 year ago
Enjoyed My Visit. Excellent Customer Service.

Jasmine Gonzalez

1 year ago
Marcus, Jose friendly and very informative, and Helpful!!

Dorlos Gaurdiola

1 year ago
Marcus was awesome, very kind,knowledable and helpful friendly. Ensuring I recveiced the best quality service.

Chris Easley

1 year ago
Marcus was very helpful and quick in helping.

Ina Minjarez

1 year ago
Staff is Excellent, And have been very Helpful!

Erica

1 year ago
I'm very satisfy today. Marcus was very helpful and great service.

Amanda Cervantes

1 year ago
Marcus was amazing!! The best service ever. He made me feel safe in my decision.

Pauline

1 year ago
Walk into storage room office and Marcus was extremely helpful. We need more workers like this. Thank you.

Rolland Edgell

1 year ago
Great Staff, Great storage. Marcus and Jose were Great and Really Helpful. Third time with storage here and will continue to use them.

Teresa Gardner

1 year ago
Excellent place to rent. Very clean, safe and Manager is Superb and has Great Customer Service. Best place in my opinion to rent storage.

Kevin Castillo

1 year ago
Great communicator, Friendly, Overall perfect. Thanks Jose!

Laura Stavneak

1 year ago
Employee was Awesome, Glad to be a New Customer.

R. Lynn

1 year ago
Employee was very nice and professional, Thanks Jose Happy to be a Customer.

Blanche Perez

1 year ago
Very happy with the unit and staff was great.

Melissa Mann

1 year ago
Jose was a big help gave me an awesome deal, Would recommend to people. Great Customer Service!!

Antonio Vidal

1 year ago
Jose assisted me with the process of renting a storage unit. All information was clear and concise. He did a Great Job explaining the lease information.

Rose Orellana

1 year ago
Jose was a great help. I was not sure what size unit to get, He helped me get exactly what I needed. Great Service, Thanks Jose.

Timothy Yates

1 year ago
Top Tier Service and facility. Very pleased will gladly recommend!

Maria Martinez

1 year ago
Jose was super Amazing! Went above and beyond. He sat and listened to what we needed. Thank You Jose!

Natalie Garza

1 year ago
Jose was very Friendly and was able to provide quick quotes via email as needed by the office that i work with. Great and efficient service. Thank You!

Patricia Cavazos

1 year ago
He was a good person to help us with the storage. Thanks Jose!

Daryl Bedford

1 year ago
Jose and Sergio were very helpful in assisting me with my needs. I would definitely refer Friends and Family to use this Facility. Outstanding Customer Service!

Todd Mclendon

1 year ago
Great place to store your stuff and Good Customer Service!

Gary and Danielle Lenoire

1 year ago
My Family and I were stranded, I had little time and money He offered the best price and storage with care and compassion, Thanks Jose.

Cynthia Garza

1 year ago
Jose was the best assistance I have ever had, Very great customer service!! Was really impressed by his work! Love this company and definitely will be coming back, Thanks Jose!

Joe D. Garcia

1 year ago
Jose was very professional and courteous, I like the great deal he gave me. Five Stars all the way!

Xavier Gonzales

1 year ago
Excellent Customer Service!! Best Storage in Town, Life Saver.

Alice Salazar

1 year ago
Jose and Sergio were both very nice and helpful.

Johnny Casas

1 year ago
Sergio and Jose did a very great job and good customer service.

Maria Villegas

1 year ago
First visit went very well. Mr. Jose explained all information to my understanding.

Fernando Carreon

1 year ago
Customer Service Was Great Jose!!

Griselda Hampton

1 year ago
Jose was very Helpful!!

Michael Vega

1 year ago
Jose was very polite and very friendly, Good Customer Service.

Marcelo Moreno

1 year ago
Returning customer. Was satisfied with the customer service and price so I came back. Even better customer service this time around, immediately greeted. Very nice and neat the work space. Will be recommending any family or friends here. Always beyond satisfied.

James Pacheco

1 year ago
Jose was so Helpful. He explained all of the charges fully and went through all the forms with me.

Danielle Walker

1 year ago
Thank you for all your help and smiles Jose.

Melissa Castro

1 year ago
Really great, Jose was nice, polite and helpful.

Frances

1 year ago
Let me tell you, my plan was to look for a storage this day, I made plans to look at 3-4 storage places. Lockaway Storage on Military Dr was clean and Mr Ram show me to different sized storages to fit my needs. He treated me very professionally and awesomely represented the company very well! I really couldn't pass this up because the company takes care of our military! Also, Mr. Ram took care of 7 customers while he was taking care of me and it is very refreshing to see him in action...taking care of customers with the utmost respect and again...representing the company with respect!!

Jonathan Lynch

1 year ago
Service was great! I couldn't have been welcomed friendlier and with a smile. And customer service is huge with this type of business. I will be recommending this business to everyone and anyone looking for storage. Thank you!!

Zandrea Alexander

1 year ago
No where else in this city have we found someone as courteous and kind as we have here. Mr. Jose was and is a shining example of customer service. Perfect!

Frances A Gonzales

1 year ago
Facility great! Ram, the manager, gave great professional service. Had 4 customer and all were treated in great timing and witnessed all excellent customer service.

Elizabeth Smith

1 year ago
It never fails, Ram always goes above and beyond to give my husband and I great customer service. A smile on his face every time we walk in makes us feel very welcomed. We need more individuals like Ram in this world. AWESOME!!!!! :)

Zandrea Alexander

1 year ago
No where else in this city have we found someone as courteous and kind as we have here. Mr Jose was and is a shining example of Customer Service. Perfect!

Emma Arredondo

1 year ago
Thank You for your Security of my stuff.

Gloria Martinez

1 year ago
Esta vien el servicio!

Maria Garza

1 year ago
Staff and Management Very Nice People.

Arnold Reyna

1 year ago
From the time I opened my agreement i have dealt with Jose he has been very professional and knowledgeable. Very pleased with your service.

Jacob Evans

1 year ago
I wrote the 1 star review about them not calling back and charging the next month after I checked out. They returned my call today, even without my having left a message. Within minutes Lockaway had checked the unit and processed a refund. They promised to email me a confirmation of the refund (Which is great customer service) However, they never have called by wife back from her several calls over the previous month. I couldn't amend the earlier review, so I wrote this review and gave it 5 stars to help balance things out.

Susie L.

2 years ago
Always love to come and pay my payment. Awesome customer service! Always clean, nice and neat. Thanks for your kindness.

Dolores Featherstone

2 years ago
Very Affordable great priice. other storages were more expensive . Thanks for the great serviice

Ruben C.

2 years ago
Very good service: good respect and clean place

A. Rodriguez

2 years ago
Thank you for everything. Never had any problems here. I would recommend it to anyone that is looking for storage!

Mike B.

2 years ago
Dawn was very king and helpful through the complete process. Thanks

Nadine

2 years ago
The older lady that helped us was very helpful didn't mind showing us the unit thank u very much

Patricia G.

2 years ago
Dawn was very helpful, sweet & kind. Very good services. I will let people know about your company.

Laela Bloom

2 years ago
And I have been a tenant for over 3 years. I would like to say that Edna is the most compassionate and helpful manager. That I have ever met at any Storage company that I have used

Rebecca B.

2 years ago
Dawn has great customer service!! Fantastic service!!

Sheila B.

2 years ago
Great value for what you get. Dawn was very helpful with all my rental needs. Clean, secure facility. I highly recommend.

Sean M.

2 years ago
Very clean units for rent. Very knowledgeable and kind staff. Dawn was amazing!

Barbara Ann B.

2 years ago
Dawn is especially wonderful and very sweet. Her customer service I rate at 100%. She was very courteous, understanding and extremely knowledgeable. Very well spoken and just a wonderful person. Great Customer Service. Very Happy New Customer!!!

Jesus G.

2 years ago
Thank you for the wonderful service during our rental of the unit. Quite pleased with everything!

Charles Mays

2 years ago
I have nothing but good things to say about Lockaway Storage. Very nice people that are friendly every time I visit.

Mary M Reyes

3 years ago
For such Great Customer Service me and mother were givien today. Such excellent service I will be recommanding you Very Grateful

Cindy Garcia

3 years ago
I walked in and right away I was satisfied with all the pricing for me, it made it quick and easy for all my questions as well.

Crystal Alvarez

3 years ago
Edna was really great and helping me out. I would recommand anyone to her

Gloria Lucio

3 years ago
Every time I come in to the office Edna is very nice & helpful. Thank you very much for all the help

Charlie Parra

3 years ago
They answered all my questions. The Facility inside and around the area were exceptionally clean. I would recomment this company to all my friends and family. Thank you for everything.

3 years ago
Great service, clean, fast, and great deals.

Janet Ingram

5 years ago
Best and Nice Gentleman!

Alberto Rodriguez

5 years ago
Fast Service,good prices

Dirk Colman

5 years ago
Jennifer has been very helpful with my storage needs but she needs a cart and a truck at this location

Sara Junge

5 years ago
Everything Went Fine. Ran Smoothly Feels Safe

Rafael Lantigua

9 months ago
Lockaway storage @ military is great facility. It's conveniently located by 24-hours resturants and the military base. The management and staff is quite friendly and helpful & accommodating. Thanks for a great 3 years of service !!

Mario Perales

1 year ago
Good size unit just wished there was more electrical outlets sockets closer to my unit but Mr. Marcus Warren assistant manager was nice and helpful. thanks.

Karen Ortega

1 year ago
Excellent Customer Service! Good first time move-in price. Location is very convenient.

Bruce H.

2 years ago
I was a walk in first time here. Everything has been just great.

Beverly

1 year ago
Been a customer more tben once. Was very happy. Came back on the 1st of this month was very sastify.. Well on the 6th i was left a voice message.. Didnt hear it till the 22nd that my lock wasnt locked right. Well i return last night to findout my brand new tires were stolen. Never recieved a call more then once to be warned... Very upset.. Moved in on the 1st and tell my voice message on the 6th my lock wasnt on right. Dont these employees check the locks every day. Whoever knew that lock wasnt locked stoled my tires.. Left my lock on there knowing it wasnt locked.. I hope they over look the cameras... And find the theift. Yes its my fault 4 putting the lock on wrong. But dam call me only once and get my voicemail. Why not keep calling till u talk to me...

1 year ago
Checked out on 11/26, was charged for December rent Dec 4th. If they can't process a checkout properly, why check in? I have tried to call to fix this but nobody would answer the phone on a weekday during business hours.
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Vanessa S

2 years ago
Both times my husband and I went there we got awesome customer service the first time we went to check out the place I believe she was the owner who was at the desk was very sweet and helped us out the second time we went there Dawn helped my husband and I out and showed us a different storage unit, helped us with the rate as well, and helped save us money which as a customer I thought was awesome. Thank you so much Dawn for the awesome customer service and going out of your way to help us.

Stephanie Rodriguez

2 years ago
Great customer service from the moment we walked in till the moment we left... units are very clean and very secured. MS. DAWN did an amazing job with showing of unit and explaining all codes . Great price highly recommend!

ERIC ROGERS

3 years ago
I been here for 10 months now, very clean property, out standing managers . they smile at you when you walk in the door. Property feels security, and SAPD on their lunch break day and night, at subway, or sitting in their portal car, watch the place and MacDonald. It one one of place i experience i ever had. Thank you lock away storage.

albert Aguirre

3 years ago
Good honest service.Nice and friendly employees . I fell comfortable the my stuff is safe at LOCK AWAY STORAGE.

rebelliousangel2000

4 years ago
Been storing our stuff here for 16 months and have never had a problem. Staff has always been friendly and helpful.

Marcelina Gonzales

1 year ago
Ram was very helpful and informative!

Candy Barajas

1 year ago
Excellent and very professional service! Ram was awesome, friendly and extremely helpful. Highly recommend this storage facility!!

Robert Sonora

2 years ago
Very GREAT place! First time getting a storage unit because we were moving. Dawn was very friendly and helpful. I recommend to anyone and everyone.Will be back.

Belinda Montez

2 years ago
Edna and Dawn are wonderful people. They are professional and always willing to take the extra step to help resolve any issues you might have. I will definitely refer any family and friends to this location.

Veronica Smith

2 years ago
Dawn and Edna were Awesome! They helped me find the right storage unit for my needs. They returned every phone call and answered every question I had. I would recommend this storage facility over most in the area becasue they truly are customer friendly! I'm referring any and every one I know looking for storage space to this place!

Dawn Jackson

1 year ago
Sergio was very helpful and through.

Melissa Dawson

1 year ago
I would definitely recommend this facility. Marcus hooked me up with great customer service, was able to accommodate all my companies needs, and was very knowledgeable about the units and plans offered at this facility. It has plenty of security cameras and the gates and doors have access codes to gain entry to keep all your belongings safe.

Avery Bill

1 year ago
If u need convenient,fast,friendly,great priced storage u will b 100% satisfied wit lockaway best service n safe n secure recommend this place ask for Marcus

Maurice Sylvester

1 year ago
Marcus was really great and explained everything that I need to know with no problem

Dawn Jackson

1 year ago
Sergio was very helpful and thorough.

Cindy Moore

1 year ago
Marcus was a very big help to me! I would recommend this place and Marcus!

Jayme Perez

11 months ago
great customer service!! I've been with them for years. marcus was awesome today! property is well kept, come check it out!

Marina Reygadas

11 months ago
I had a great welcoming experience with Marcus and Jose. I came from the other side of town from work and these gentlemen waited for me to help me rent my unit. They have wonderful customer service skills and were very informative. Thanks for everything guys!

Juan Zepeda III

10 months ago
Danny's a good hard worker and will help u out with just about anything

Valerie Rodriguez

8 months ago
Great service at a reasonable price. Marcus was friendly and very helpful for my first time renting a unit.

Mayra Santoy

8 months ago
This is my first time renting a unit and Marcus couldn't have made it easier for me. He provided the best customer service and took the time to answer all my questions.

Drew Saenz

5 months ago
Great management, superb customer service. Will recommend this facility to anyone looking for storage! Overall great experience.

Travis Boyd

5 months ago
Great service at this location. Marcus takes great care of the facility and the clientele. I would highly recommend Lockaway Storage at West Military.

fm7901

4 months ago
Theo was most gracious and professional he got me what I needed quickly and efficiently.

Mary Morales

3 months ago
First and foremost I want to say Thank You to Jose. This gentleman was very respectful, helpful and so professional. I give him two thumbs up. For job well done.. I would definitely recommend this place to people in need of a storage because they were also very clean and organized. Not to mention the safety and protection I had with my personal belongings was outstanding...

Melissa Saenz

1 month ago
I would like to thank Jose for great customer service. He was very kind, courteous and attentive to my needs. I would recommend this facility to anyone based on the service I received.

Rachel Reyes

2 months ago
Great customer service. The manager Jose was very helpful. He got me into a great until. I'm glad I went with lockaway. Definitely recommending.

Jasmine Machado

2 weeks ago
I would highly recommend this storage place to people , Adrianna was a big help to us .

Julie Rodriguez

3 months ago
I would like to thank Adrianna carrillo for her amazing customer service and being so helpful to my many questions. she was a great start to my day. you are very much appreciated. the kind of customer service anybody would love to recieve. thank you most kindly

pumpler rt

1 day ago
The Employees are nice and respectful and willing to work with you.I recommend people to come over here for storage. 5 stars for me

Joseph Rosales

1 week ago
Thank you Jose for great customer service and for all your help in finding us a unit, we really appreciate it.

Brittanie McCracken

2 years ago
THIS PLACE IS AWFUL!!!!!!.... Had a reservation to pick up our moving truck at 9:30am. It's not 10am and the guy still isn't here.... Tried calling no answer.... So I emailed corporate office and got a call and they said they would contact the district manager... He calls the person that's supposed to open the store and nothing happens still... This is ridiculous and unprofessional.

Robert Gutierrez

10 months ago
Horrible experience, I wish I would of waited for that guy Marcus but he was off the day I really needed a storage. Anywho I send my mother up there an she tells me the guy name Brain asks for her ID an then draws her this map on how to get to the storage... I know. Like are you kidding me!? Oh an wait the guy ends up misspelling her last name an puts the wrong zip code on our paperwork lol keep in mind he asked for her ID though. Yeah, an then he doesn't even walk with her to the unit like he's supposed too like no type of customer service what's so ever. They do give her a code to comeback afterwards cause they wouldn't be there. So she does an when she get there she sees a lock on her storage unit.. so she calls the number on the pamphlet that guy brain answer an tells her he will be there in 3 mins he lives down the street.... my mother waited 9 o'clock at night by herself with all of her personal belongings cause her son (Me) was in a meeting, for 1 whole hour after he clearly said he would be there in 3 minutes. I could go on an on but y'all get the point. I just hope they drug test at this job cause man all this could've been avoided had he done his job correctly. My advice to this company is please properly train you're employees. No way no how this should happen to anyone's mother, brother, sister, grandparents. I honestly don't know how long he's been with the company or how many people he's used this poor customer service with but let's hope it get resolved an doesn't happen again!
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Myrna C.

1 year ago
Great and prompt customer service! Thank you!

Michelle M.

8 months ago
Great business. Very good customer service.

Travis B.

5 months ago
Great service at this location. Marcus takes great care of the facility and the clientele. I would highly recommend Lockaway Storage at West Military.

Rachel R.

2 months ago
Great service. Jose was amazing and helped find me a great unit. Great customer service. Definitely recommending this location. -Rachel

Frank M.

1 year ago
I am not used to giving five stars, but I just got a unit here and I have been very satisfied with the customer service I have received so far. I hope It...

Storage Facility Amenities17 Amenities

  • 24 Hour Cameras
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Exterior LED Lighting
  • Gated Entry
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors

Storage in San Antonio, TX

Wherever you live in the San Antonio metro, you can find clean, high-quality storage units at great prices at 6911 W Military Dr! Our facility is located near McDonald’s, Baskin Robbins, and Wendy’s, and we’re just a short drive from JBSA-Lackland and Medina Training Annex. We’re the perfect destination for military personnel looking for a great place for extra storage! We’d love to help you simplify your life by providing you with an affordable place to store your things. Reserve your unit today!

At Lockaway Storage - Military in San Antonio, TX our first priority is you, our valued customer. Our mission is to provide a clean and safe environment. We offer reasonable prices on units that will fit all of your storage needs, as well as Penske Truck rentals.

Whether you are just looking to create some garage space by storing a few boxes or needing to park an entire car, we have the space for you!  Our storage units range in size from 5x10 all the way up to 10x25, and everything in between. We are proud to support our troops and offer a discount to active members of the military! 

We are constantly finding ways to improve our facility, such as adding additional security, specialized training for our managers, adding and renovating units and more. Call or come visit us in person for a tour of our facility and let us help you find the right storage unit for you!

Customer Appreciation Day at Lockaway Storage on West Military Drive

 

Here at Lockaway Storage, we try to do more for customers beyond cleaning our facilities, securing our grounds, and keeping prices competitive.

Sometimes, a smile and a donut go a long way. Whether your preference is sprinkles, frosted, old fashioned or long johns, if you came out for Lockaway Storage on West Military Road’s customer appreciation day on March 31, 2018, you were in for a treat.

“At least 20-25 people came in for donuts,” said Jose Reveles, Manager at Military. “Lots of them wanted to take pictures.”

Jose picked up several boxes of donuts from the nearby Dunkin Donuts and made sure there were plenty of treats to go around for anyone who dropped by.

“They were really happy,” said Jose. “We had one of the guys from Dish Network here. We partner with them and they were here with us.”

If you missed out this time around, don’t worry. Jose and the team at Military have other fun events planned this year.

“We have more coming up,” said Jose. “We have a 4th of July event where we’ll be handing out American flags to customers who show up next.”