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3 years agoStorage Facility Amenities21 Amenities
- 24 Hour Cameras
- Box Office
- Boxes & Supplies
- Business Center
- Carts & Dollies
- Climate Control
- Commercial Storage
- Delivery Acceptance
- Drive-up Access
- EZ Access
- EZ Drive In
- EZ Drive Thru
- Free Move-In Truck
- Gated Entry
- Interior Hallway
- Music
- Online Bill Pay
- Online Rental
- Rental by Phone
- Roll Up Doors
- Truck Rental
Storage in San Antonio, TX
All your storage needs will be met at 6075 De Zavala Rd at Lockaway Storage! Our facility is located near a sprawling residential area in San Antonio near Thai Bistro & Sushi, Rome’s Pizza, and we’re just blocks away from I-10. The University of Texas at San Antonio is just minutes away, making us a fantastic storage solution for students needing extra space. Come visit us!
Welcome to one of the most unique storage facilities in San Antonio, Texas. Lockaway Storage – De Zavala offers a state-of-the-art facility for the UTSA and Medical Center areas of San Antonio, as well as serves the storage needs for Helotes and Leon Valley. We have skilled and friendly managers on staff ready and willing to help with any questions you have about the size of storage you need and features we offer. We have been in operation since 2009 and all of our units have solid steel walls with 10’-12’ insulated ceilings.
We know that security is an important factor in choosing a storage facility so that is why we have motion-recording cameras throughout our property working 24 hours a day. Our facility is completely gated, and we use an electronically secured access system for entering and exiting the storage lot. We have 24-hour access available by request. Give us a call today!
Lockaway Storage on De Zavala also offers a full line of moving supplies and boxes at convenient low prices. We are located in the home of the Spurs, San Antonio, and are next to the Retreat at Hart Ranch Apartments on De Zavala Road. Come visit Lockaway Storage and see why we have the reputation of offering outstanding customer service, competitive rates, and a storage facility that truly stands apart from the rest.
Team Member Anniversary – Ashley Wagster
Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio team member Ashley Wagster who is celebrating her 1-year anniversary with Lockaway Storage this week. All interviews are performed by Peter Soto.
Ashley Wagster sporting a Lockaway Storage polo at one of our 29 San Antonio area self storage facilities.
You can find Ashley at
Peter: Hey Ashley, your one year anniversary is coming up this week. How did you get started in self storage?
Ashley: I had been in food service for about 3 years and I kind of just applied to anything and everything for about a week. When they called to interview me, I interviewed with Misty and Thomas and I just liked it. I like the atmosphere, I like the people, the way they presented themselves. It seemed like something I could do. I love people and I’ve always been in a customer service job, so interacting with customers wasn’t a big deal. I was a manager before, so I know how to work alone or work with people. It was a really big change though, because it was something I’d never done before, but I’m really glad that I did it, because it’s been a blast.
Peter: Tell us a little about your role with Lockaway.
Ashley: I’m an assistant manager, but I do travel to four properties.
Peter: Dang, four properties! You must get to see a lot of different characters storing a lot of different stuff. Sounds like you’ve got a lot going on.
Ashley: Oh, big time. Sometimes it gets kind of hard when I can’t follow through with something and I have to pass it along to someone else to do it. I’m the type of person who wants to take care of things myself, but sometimes I can’t, because I don’t get an answer the same day, you know? Sometimes that’s hard for me, but I like to be busy and I love to help and I’m helping big time, let me tell you.
Peter: It sounds like you really enjoy working for Lockaway Storage.
Ashley: I do.
Peter: We talked earlier about how self storage is different than what you were doing before. Have you learned anything here that you think you wouldn’t have if you’d stuck with food service?
Lockaway Storage’s De Zavala location can be found at 6075 De Zavala Rd
San Antonio, TX 78249.
Ashley: What I learned working with Lockaway is that their commitment to treat others how they want to be treated is not something you would see in the food industry. It’s known as, “the customer is always right.”, but sometimes that’s not the case. Also, I don’t like to be micro managed, because I don’t think anybody can work under that kind of pressure. I’m able to excel more when I’m not being micromanaged, because I can go my own speed. At my other jobs, I was required to do certain things and, like I said, I was a manager when I worked in the food industry, and so it was really hard, because I want to get in there and help people and I was told I wasn’t allowed to and, so, that’s not something I’m ok with. I wasn’t going to be the type to just stand there and watch while people suffered. One of the things I learned is that people come to storage because of so many different aspects of their life, I can’t even tell you all the stories I’ve heard or sob stories or people that were just infuriated. Pretty much everything that could happen has happened. I like it though. I like hearing people’s stories and I don’t think you can really have those kind of personal relationships with people in the food industry, because there are just too many people coming in and out.
Peter: Yeah, that’s a good point. I hadn’t thought about it like that. It sounds like you enjoy that Lockaway Storage gives you ownership over your own facility to run it the way you want at your own pace. Am I on the right track there?
Ashley: Yeah, yeah. Oh, yeah. That’s definitely right.
Peter: Do you have any favorite stories from the past year?
Ashley: Oh, gosh. Yeah. I’ve met some really crazy people. I met a guy who actually met Donald Trump before he was the president and went to a ball last week for him, so that was kind of crazy. It was like, small world!
Ashley Wagster is an assistant manager for Lockaway Storage in San Antonio
Peter: Oh, wow.
Ashley: Another one, this guy was a medical examiner for about ten years and two of the patients he had to examine were Ted Bundy’s victims.
Peter: What!
Ashley: They didn’t know that until after Ted Bundy was obviously caught, but when they went back through and everything those were two of his victims.
Peter: Ah, that’s crazy! That’s so creepy!
Ashley: It was very creepy! There are just so many different people. I was talking to a guy the other day who is so filthy rich it is not even funny, but he doesn’t portray himself like that. He works really hard. He said that when he was younger he worked in coal mines and then farming and then, I mean, he did everything. Then helped teenagers by being a mentor to them. He also owns a couple townhomes. It’s just crazy the type of people that you meet. It just blows me away.
Peter: Yep. Everybody uses self storage. You really do get all types.
Ashley: Oh, yeah.
Peter: So do you live in the San Antonio area?
Ashley: I actually do live in San Antonio and I live in one of our [apartment] properties.
Peter: How long have you been here?
Ashley: I’ve lived in San Antonio four years this May.
A row of storage units at Lockaway Storage in San Antonio, TX.
Peter: Nice. What brought you down here originally?
Ashley: I’ve always loved Texas and San Antonio is one of the cheaper areas to live in, but it’s also huge and I’m from New Mexico, so there’s not a whole lot of life. It’s a great place to retire, but it’s not a great place to be from like 20 to 35, because there’s not a whole lot to do besides outdoor stuff and I lived there forever, so I’ve already done all of that.
Peter: So you moved to San Antonio mostly for the social aspect of the big city?
Ashley: Yeah, but San Antonio is so different too, because it doesn’t feel like a big city when you drive 20 minutes in one direction and it feels like you’re in the country, which is insane. I also love that there are small cities and towns close by that I can just go to on a day trip. I love Fredericksburg. It’s a great place to go visit.
Peter: Oh, yeah? What’s in Fredericksburg?
Ashley: You know, you just go window shopping, to wineries… my favorite wine is actually from there.
Peter: What’s the name of your favorite wine?
Ashley: It’s actually made in Georgetown, Texas, but it’s a peach wine. They’re actually known for their peaches down in Fredericksburg, so I load up on peach stuff, like, twice a year.
Peter: That’s cool. I did not know that. Next time I’m in San Antonio, I’ll have to stop on down in Fredericksburg and try some peach wine.
A row of secured self storage units at Lockaway Storage in San Antonio.
Ashley: There are actually a lot of wineries in San Antonio, but over there a lot of shops will let you sample without paying a service charge. It’s just so much fun and the people are nice. I like it.
Peter: Something I’ve been seeing as far as self storage goes in regard to wine is people doing wine storage. Have you ever had anybody inquire about anything like that?
Ashley: No, not that I’ve heard.
Peter: Over at the California facilities, I’ve seen some people do it. They’ll buy a few cases at a time and set aside space in their unit for that.
Ashley: That’s awesome. Really cool.
Peter: And it makes climate control that much more important.
Ashley: Yeah, most definitely.
Peter: You’ve been in San Antonio for about four years now. If I said to you, “Ashley, I want to have the authentic San Antonio experience.” what would you recommend to me?
Ashley: You have to go down to the River Walk and the Alamo. Those are the two most important things. And then I would suggest going to see a Spurs game, but I’m not a Spurs fan.
Peter: Haha, why?
Ashley: I grew up in a town where there’s nothing professional. It’s all college, so it’s a different atmosphere here.
Peter: Well, we’ve made it through all of my questions. Do you want to give a shout out to anybody at Lockaway or Strat Prop in general?
Ashley: Misty and Don. Misty is my DM and I’ve learned so much from her, because she trained me. Working on her team has been really fun and she always helps me out, like if I need extra hours, but I always ask her if she needs help with anything extra. Then Don, he is just a great person to work for and I love that he knows everyone and remembers everyone and knows everyone’s individual situation. It baffles me, because there are so many owners and managers and other people. He’s a one of a kind man, let me tell you.
Happy 1-Year Anniversary Damien!
Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio team member Damien who is celebrating his 1-year anniversary with Lockaway Storage this week. All interviews are performed by Peter Soto.
You can find Damien at Lockaway Storage – De Zavala
Peter: How did you start working in self storage?
Damien: It wasn’t a decision to work in ‘self storage’ per se, but I do have a management/customer service background, and I felt that I had the right qualifications to make a positive contribution to the team.
Damien manages Lockaway Storage – De Zavala in San Antonio, Texas.
Peter: What’s the best thing you’ve learned while working for Lockaway Storage?
Damien: If I’ve learned anything, it’s that all people truly can come together under the same banner. We look different, talk different, believe different, but we’re all committed to providing the same quality of customer service to each and every person that calls, emails or walks through our doors. I think that says a lot about Lockaway Storage.
Peter: What is your favorite self storage story?
Damien:I can’t say that I have any favorite self storage stories, but there have been many days where it felt good to be in my chair. For example, days where I was able to set someone at ease and make their moving and/or storage experience less stressful, to days where tenants entered my office with a particular grievance and left my office cheerful, knowing they were heard, and confident that we would do everything necessary to address the issue.
An outdoor view of Lockaway Storage on De Zavala road in San Antonio, TX.
Peter: What are your hobbies when you aren’t at your facility?
Damien: I’m a musician, a gamer, a reader. I love cooking and exploring new restaurants. I love the beach, traveling in general and I’m a glutton for good conversation over the right cup of coffee.
Peter: What’s your favorite thing to do in San Antonio?
Damien: Leave it! But it’s always nice to come back home!
Peter:What’s your favorite restaurant in San Antonio?
Damien: That would definitely be Guajillos. I suggest you try it! It’s unique and flavorful. There isn’t another restaurant like it in San Antonio, at least that I know of.
Lockaway Storage units at the facility on De Zavala road in San Antonio, Texas.
Peter: Would you like to give a shout-out to anybody?
Damien: Yes! I’d like to give a shout-out to Ashley, the assistant manager here at De Zavala. She is reliable, consistently does a remarkable job and is knowledgeable about the services and products we provide. What more could you ask for in a team member?
Fay Dawkins
4 months ago