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Lockaway Storage - Airport

907 N Coker Loop, San Antonio, TX 78216

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

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Storage Customer Reviews

Website Reviews

Steven Shipp

3 months ago
Awesome Service! Highly recommend.

Terell Brown

3 months ago
I think it is a very convenient and effective feature that saves time and also keeps the items secured without needing to include a lock at all times.

Stephen Walton

3 months ago
Helpful, knowledgeable, friendly.

Jacklynn Hunt

4 months ago
Good and fast customer service. Got me in the right size unit right away. I like the hours staying open later.

Damien Cuevas Otamendi

4 months ago
Great place to store belongings.

Christian Ochoa

6 months ago
Don truly is a man that helps his clients. He took the time to help unload a heavy toolbox from my truck. Not only that but before even renting a unit was kind enough and professional to give me ideas on how we can unload it. I'm happy to have a unit at a facility like this that helps it's guess. Don and the staff are excellent people.

Ernest Ramos

7 months ago
Great Customer service + never had an issue with the gate or anything of that nature. Also, very clean.

David L Wells

8 months ago
Great Storage Facility! I kept a unit here for over 8 years. Cleanliness, security, & access all first-rate.

Jose A.

8 months ago
Don & Justine are very helpful and courteous. Location was neat & clean, pricing was excellent!

Sharon

10 months ago
I would highly recommend this facility. Exceptional property and service from Manager Don and staff. Very accommodating and professional!!

11 months ago
I called many other storage companies in the area and was impressed with the helpful and friendly service I received. The option of the moving truck, 1st month free and closeness in vicinity sealed the deal.

John Robertson

1 year ago
GREAT SERVICE and LOVE the loner moving truck !

Mickey Robinson

1 year ago
Ya'll are Awesome!

Stephanie Alcoser

1 year ago
Staff always helpful with anything. Very Friendly!

Clyde McCormick

1 year ago
Stored old office files etc in A/C control storage. always had good service and accountability. Highly recommend Lockaway for all storage needs.

Lynda Craig

1 year ago
Courteous helpful, informative staff. CLEAN units - zero signs of pest and great range of sizes. The moving truck you may borrow is the icing on the cake!!

Steve Vourvolias

1 year ago
Very good customer service. Clean affordable

Leon Nichols

1 year ago
The management was very helpful and the unit was exactly what we needed. The location was great!

Leon Nichols

1 year ago
The management was very helpful and the unit was exactly what we needed. The location was great.

Carlos Ayala

1 year ago
Excellent customer service and friendly service. Felt like home.

Elisa Teledo

1 year ago
the location is excellent and very convenient. The person who takes care has great customer service skills, very nice and patient

1 year ago
Awesome!

J.G

1 year ago
a good place to store stuff, convenient to my location.

Joseph Fisher

1 year ago
I would highly recommend this storage facility. Don and Justine are very friendly, caring and make you feel at home from the first day you arrive. The property is well maintained, very secure and well lit. If you are looking for storage, this is the place to be! Thanks Don and Justine.

Rhonda T

1 year ago
The place is always nice & clean. Don has always been so kind & helpful every time I need help with something. Just awsome storage facility.

Karen Grizzard

1 year ago
Love the customer service. My experience here was excellent. The chocolate helped! (candy)

James Harriger

1 year ago
Great service, good clean location

Albert De La Cruz

1 year ago
Very helpful. Extremely courteous.

Julian Aguilar

1 year ago
Very accommodating and courteous. Extremely well maintained and clean facility.

Keosha Henry

1 year ago
Mr. Don helped us with a unit, was very nice & professional. He helped my friend from Detroit, was so grateful. Thank you sir Don. Really helped my friend even with "glasses" :).

BW

1 year ago
I have been using this location for several months, it is very convenient for what I need to store. Can access my unit quickly, the grounds are clean, well maintained and I feel comfortable storing my items on the lot. Management is very friendly and easy to do business with, Thanks! AAAAAAA+++++++

Esteban Garcia

1 year ago
Very impressed with this storage facility. The grounds were well-kept and the staff was friendly and helpful.

Joalton Newell

1 year ago
Good value, good location, great service. Don has helped us out quite a bit. A pleasure storing stuff here.

Kevin Fleck

1 year ago
Very pleased with my experience

Debra Hengst

1 year ago
First let me start by saying I moved into this facility in 1995, so I feel as if the unit is mine, its like going to my home when I visit and would feel totally out of place moving somewhere else after all this time. I was concerned when notified that new management had taken over late in 2016, but I can guarantee that the transition was so smooth and the management Don and Justine from Day one of meeting both of them has been nothing short of exceptional and professional. They have answered all of my questions and are always available to help you out on the property should you need assistance. Even with the new Wurzbach Parkway bordering the property, the main gate, lights and security not only for myself but my possessions has never been questioned. If you need a storage unit I highly recommend you check out the facility and their staff, Don will make it pleasurable and you will walk out of the office feeling as if you had know him for years, and glad you rented from Lockaway!

Ramon Pizano

1 year ago
I like the price and the convenient location for my busness

E Moore

1 year ago
15 years and no problems, great staff, good location

Timothy Bohmann

1 year ago
Great customer service. Facility is well maintained. Recommended!

Jackie Anders

2 years ago
Great service, easy access easy people to work with.

Suzanne Allman

2 years ago
NIce clean property and the asst. Manager Justine was great.

Romey P. Pelletier

2 years ago
Don who manages this facility has done an outstanding job transitioning to a new management. The team is extremely customer service oriented.

Jason Miller

2 years ago
Very friendly, fast, and courteous.

Jason Priest

2 years ago
Everything was great except location, finding the property was a little difficult.

Karen Grizzard

2 years ago
Great experience so far. Haven't moved in yet, will do a review when I move out. Don was very informative and made me feel like my belongings will be safe & secure

Marion Thompsom

2 years ago
Great service by Don at both of my move in's and wonderful experience with Justine on renting the truck!!
See all reviews

Storage Facility Amenities24 Amenities

  • 12' & 14' Tall Doors
  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Enclosed RV Storage
  • Exterior LED Lighting
  • Extra Tall Ceilings
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors
  • Truck Rental

Storage in San Antonio, TX

Do you live in the Northern San Antonio area and need a great storage facility? Lockaway Storage Airport is the perfect facility for all your self storage needs. The facility is located by the San Antonio International Airport and is just 12 miles north of San Antonio and easily accessible by US-281 on the Arion Parkway and N Coker Loop junction. There are many available storage options which makes it the perfect choice for both residents and businesses. Military and student renters love our facility as well. Premium amenities are available at Lockaway Storage Airport such as climate-controlled units, RV-Car-Boat storage, and delivery acceptance. Read on for more information on all Lockaway Storage Airport’s premium services and how they are perfect for you!

Self Storage at San Antonio International Airport

Lockaway Storage Airport is located at 907 N Coker Loop, San Antonio, TX, 78216, just north of San Antonio International Airport off US 281. Lockaway Storage Airport is a very convenient stop for our busier clients who can easily pop in off the highway and Wurzbach Parkway. Within a quarter mile of the facility are Daltile Stone and Slab Center, a DEWALT Service Center, and many construction businesses. This makes Lockaway Storage Airport the perfect spot for contractors and clients to store materials and goods.

Need to run some errands? The facility is less than a mile from Embassy Oaks Shopping Center and North Star Mall. Our central location makes shopping very convenient.

Nearby recreation found in Walker Ranch Historic Landmark Park and McAllister Park make this a great place to store your recreation goods, boats, and RVs. Lockaway Storage Airport being located so close to the highway allows access for a renter who wants to stop in and get their vehicles before leaving for a trip as well.

Military Self Storage

Many San Antonio residents are serving in the Military, and for those living in the Longhorn, Airport, or Castle Hills areas our facility offers a perfect place to store your belongings. Many of our clients are part of the Joint Base San Antonio, which is made up of Randolph Air Force Base, Fort Sam Houston, and Lackland Air Force base, and Lockaway Storage offers all military members peace of mind with their belongings while they are gone from their home base. The property has 24-hour security surveillance and gives renters the piece of mind of their unit being safe and secure.

Are you needing to pack up and move quickly? Lockaway Storage Airport offers moving supplies and rental trucks for sale to anyone who may need them. As a thank you for the service of the brave men and women in the Military, all Lockaway Storage facilities offer a 10% discount for all active and reserve members of the United States Armed Forces. Make sure to mention this discount when you speak with your facility manager. Some restrictions may apply. Speak with a manager for details. When you tour the facility today, the staff can show you how storing with us can benefit your lifestyle in many ways.

Student Self Storage

Do you have too much furniture for your new space? Are you going home for the summer and don’t want to move everything with you? Lockaway Storage Airport can be the solution to your problems. It is hard enough being a student and juggling classes on top of managing new or old housing changes. You and your parents will appreciate not having to sell or leave any items behind. Storing with us is the responsible and safe option and allows students the opportunity to focus on learning instead of stressing about the little things. Lockaway Storage Airport is located close to Northeast Lakeview College. With our easy highway access and proximity to the airport, we are also a great option for students attending San Antonio College, Southwestern Baptist Theological Seminary, and Trinity University. There are many different sized units available for students with large and small items. A storage professional can help you today find a unit that matches your needs.

Boat and RV Storage/Parking

Everyone enjoys fun in the sun and the great outdoors. The weather in Texas is perfect for the outdoors type of person almost all year round. Lockaway Storage Airport can help you store many items like RVs, campers, large boats, dune buggies, jet-skis and ATVs. There are drive-up units available for protection from the elements and easy access. Unit sizes go all the way up to 12’ and 14’ tall doors making it simple to store large vehicles. With easy highway access, we are the perfect location for a quick stop to pick up anything you are storing with us fast - don’t delay your relaxation longer than necessary! Lockaway Storage Airport can help you retain the value of your vehicles and allow you to enjoy your vacation with the piece of mind that whatever you store will be in the perfect condition for fun. Visit us or call us today to see what we can do for you.

Amenities

At Lockaway Storage Airport, there are countless amenities for all your storage needs. Units range from 5’ X 5’ all the way to 10’ X 32’. Depending on your budget and how much you want to store, the facility managers will be able to find you the perfect fit. There is enclosed RV storage as well as ports. There are drive up units which offer easy access for people storage larger goods that they may need to load or unload from their car. The interior climate-controlled units making our facility perfect for anything you need to store that needs to be protected from high or low temperatures. We offer commercial storage which is perfect for the large number of contractors and clients in our area as well who can store supplies and tools safely. You will be able to access the facility 6:00 a.m. to 10:00 p.m. daily and you can stop in the office 9:30 a.m. to 6:00 p.m. on Monday through Friday and 8:00 a.m. to 4:30 p.m. on Saturday.

Lockaway Storage is very secure and includes 24-hour security camera coverage and regular facility sweeps, so we can keep an eye on your possessions. Additionally, each customer is given a unique access code, allowing the manager to see who enters and leaves the facility. Keeping your valuables where you put them is what we do.

Lockaway Storage Airport offers an easy experience with online bill pay and an onsite retail center to purchase any moving or package supplies you may need. Our self storage team would be happy to give you a tour and answer any questions you may have. We can make your life easier whether you are a student, contractor, or in the military. We are ready to help!


Happy 8-Year Anniversary to Don Dodge

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio team member Don Dodge, who is celebrating his 8-year anniversary with Lockaway Storage this week. 

Don is the manager at Lockaway Storage – Airport.

Don Dodge, Lockaway Storage Manager

Don Dodge is the manager for Lockaway Storage – Airport in San Antonio, TX. Don is celebrating 8 years with Lockaway this week!

Peter: Wow! Eight years in any profession is a long time. How did you get started in self storage with Lockaway?

Don: Well, back in 1997 I was between jobs looking for a change with my career. I was kind of tired of the travel. Came across a listing for self storage and the main plus for me, the thing I learned from that short time as a manager, was the fact that it’s inside/outside. You’re not tied to a desk. The combination of inside and outside job duties keeps it very active and not boring. It’s a job where you basically get to use all of your talents.

Peter: Yeah, moving around is important. I’ve heard people say that sitting is the new smoking.

Don: And now there’s all the worries about the screen, blue light.  

Peter: Seems like there’s always something. So you were with a different company before Lockaway?

Don: This is actually my third company in self storage. The first one was Self Storage for You. Then when I came back to the business, I was with Centurion. That’s who I was with when Don bought us.

Peter: Is Lockaway much different than the other companies you worked with in the past?

Don: Yes they are. It’s kind of in the middle. When I was with Botkin, it was like a one-man, mom and pop kind of operation. When I moved over to Centurion they have about 4 locations and other interests the way Lockaway does. I’ve moved into and seen the way Lockaway has grown from 7-9 facilities all the way up to where we are now. Thirty just in San Antonio. I like Lockaway better even though it’s bigger. Kind of like what I say about San Antonio. It’s the 7th largest city in the US, but it has a small town feel. Lockaway is growing and making leaps forward and getting bigger, but we always keep that personal connection.

Lockaway Storage Airport Moving Truck

A satisfied customer returning to Lockaway Storage – Airport with the facility truck.

Peter: That’s one of the things I like about it as well. It sounds like you’ve been in San Antonio for a long time. Have you always lived there?

Don: Nope. I was actually born in Houston. My dad was in city management, so we moved around a lot in Texas and Oklahoma with that political type of job. Basically I was raised in Austin, which isn’t too far, but I’ve always had family in San Antonio. I consider San Antonio and Austin my hometown. From where I live now, my family in Austin is about 45 minutes away.

Peter: That’s great. Makes getting together during the holidays really easy too.

Don: Oh, yeah.

Peter: So what’s something somebody traveling through San Antonio need to see or do that they may not know about?

Don: Always check your calendar, but there’s the Texas Folklife Festival. We just got finished with the biggest one, which is called Fiesta. It’s a 10-12 day event that celebrates the city. You know San Antonio is getting ready to celebrate its 300th anniversary. This next year it will be even bigger and grander. They’re going to do a year long celebration, so all of the events are going to have something extra. Any of the local festivals or markets, yeah. Those are the good times to come.

Peter: Are there any restaurants people should try?

Don: Again, I’m a big fan of mom and pop Tex Mex. It’s really good, although my one weakness is Indian food. There’s a place right next to the bank that I like to eat at when I go to do my deposits. It’s called Indian Oven. They have great Indian food and all that, but Tex Mex is really the big thing here. I haven’t found a bad place yet. There are so many. I don’t think I’ve hit them all yet.

Lockaway Storage Airport Rows

Lockaway Storage Airport has several buildings with extra-large storage units behind the smaller buildings.

Peter: So you’re not always at work. Do you have any hobbies people may not know about?

Don: Ever since I was a kid, I have been a big F1 fan and they went and built a track in my backyard up in Austin. I’ve been able to attend all of those races. I’ve only missed two. One because it was rained out. The other one, we only missed the Austin race because I was in Scotland and I was able to drive down to Silverstone and experience F1 on another continent, so that was a really exciting event. The next closest races to me are in Montreal and Mexico City, so that’s on my bucket list.

Peter: I want to go back to self storage real quick. Is there anything I haven’t asked about regarding self storage that you want people to know?

Don: There was a question on your list asking what I learned. More than that, I think what’s important is what I have experienced. When you get to my age, you’ve pretty much learned everything. My employment history has always been in service related, whether it’s mechanical or financial services like student loans or home air conditioning, is that it’s a service. Providing a good service and being consistent with your customers is important. I’ve seen so many things in self storage that I thought I should maybe become a screenwriter. Make a “Real Storage Customers” reality show or something like that, because the stories are endless as to why people are storing. It would make an interesting show, I think, haha.

Peter: Oh, yeah. Endless. Everybody needs self storage for a variety of reasons.

Parking at Lockaway Storage Airport

Parking at Lockaway Storage is utilized by a variety of customers.

Don: Right.

Peter: The experience is really the important thing.

Don: Yeah, and the ones who really appreciate the effort, those are the ones that are so satisfying. They make up for the people who are indifferent or don’t care. Working with someone and helping them through a difficult time, often that’s what happens. Sometimes with storage, it’s about helping someone get over that hump.

Peter: You definitely meet people who are at transition periods in their life and good customer service, understanding, all of that is so important. Those were basically all of my questions. Is there anyone at the company you’d like to give a shout out to?

Don: Oh, yeah. Starting at the top, Don and Tristina have been wonderful. They’ve made the last 8 years a real blessing. We’ve had our ups and downs, but they’ve always been personable enough and one-on-one enough to work through and differences we’ve ever had. Basically SPMIand Lockaway Storage are one of the best kept secrets in San Antonio as far as best employer. One thing I’ve missed lately is that we don’t get together as much. Now it’s a quick meeting and then we’re done. The people I’ve met, the people they’ve hired, they’re very consistent with the type of person and the quality of person they hire, so really everyone deserves a shout out. A gentleman named George Burns a number of years ago said, “Find a job you love and you’ll never work a day in your life.” I wake up in the morning and it feels good to go to work.

Self Storage Milestone: Happy 2-Year Anniversary to Justine Villarreal

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with team member Justine Villarreal, who is celebrating her 2-year anniversary with Lockaway Storage.

You can meet Justine at Lockaway Storage, Airport in San Antonio, TX

Shannon: How did you learn about Lockaway Storage?

Justine: Through my brother. He was working with the company first and told me all about the benefits so I pretty much got into it because of him. It’s a totally different career field than what I was doing before. My previous job was in another customer service field, but it was more robotic, so I was ready for a new position.

Shannon: I feel you. Was working in self storage what you thought it would be?

Justine: To be honest yeah. You interact with customers, but, I mean, it’s different as far as actually meeting people in person. It is better to me than meeting people over the phone. You actually get to meet people and learn a little bit about them.

Shannon: I can tell you really enjoy getting to have in-person interactions with customers! So how has it been at Lockaway?

Justine: It’s been good. Occasionally you come across ones that are having some trouble and then you find others that are leading totally cool lives. You meet some inspiring people, and you learn from some people.

Shannon: Interesting. Can you think of a person who inspired you?

Justine: Yeah, a nurse. She worked in the Indigenous area. She would go volunteer and work with people who have low income and can’t afford healthcare. I think that’s really neat, because she’s working with people who are overlooked, I mean they have a name, but I didn’t even know. So that’s something that I learned, that and about how there are people out there who really care. Those are the kind of things that you come across in this kind of business.


“Justine always provides support and takes initiative when needed. She never hesitates to help out a tenant, from just being that person who listens while they vent, to actually giving a helping hand. Justine is a champ when it comes to collection calls here at West Ave.”

-Joann Garcia, Lockaway Storage Facility Manager


Shannon: Wow that is really touching. I feel like people don’t expect you to have those kinds of interactions and experiences at a job like this. That being said, do you have any advice for someone thinking about working in self storage?

Justine: Just have patience and be open to new things and new insights.

Shannon: Right on. When it comes to specifically working at lockaway, how has your experience been so far?

Justine: Really good. Very friendly people. I love who I work with. Don is my manager here, and I’m always learning something new from him every day. Joann, the manager at the other facility I work at is nice too. We all work together.

Shannon: That’s great to hear! So at the Airport facility, what is the area like surrounding it?

Justine: It’s a very beautiful location at Airport. It’s very nice. The only thing is that it smells like blueberries sometimes because we are near the Sterling Foods factory.

Shannon: That’s not so bad. But I bet it’s good to get away from it though at the end of the day. Speaking of which, what do you like to do when you’re not working?

Justine: I read, I write, I play piano, take care of my little one, and try to enjoy life as much as possible. Not that I don’t get to, but work takes up a lot of time, so I’m able to have a good time here at work and I like it, but in my off time it’s hard to fit in everything that I want to do. But I make the most of it. I like to do things that are good for the mind like nature walks and things that are worth a minute.

Shannon: I feel like that’s a healthy way to live! What are you reading right now?

Justine: Right now I am reading a book about blues scales for piano. Another book that I haven’t finished yet, because I feel like you need the whole space totally silent in order to really read, is called The Keys Enochby Dr. J.J. Hertak and it’s totally crazy. It’s above and beyond I’ll say that much.

Shannon: Interesting! So you play piano then?

Justine: I actually go to school part-time, so I was doing that for a moment, but I feel like now since it’s summer I have time to keep learning and playing different styles. Blues is cool and so relaxing for the mind.

Shannon: Oh, I see. You go to school on top of all of that? What are you studying?

Justine: Right now I’m studying criminal justice.

Shannon: Of course, I assumed you were going into music, but that’s awesome!

Justine: I know it’s so funny. I was planning on doing music business in the first place, because I really have a passion for music. But we’re in a time where you gotta think right, or be rational. I don’t really know what that means, but I decided to listen to people’s advice. So I said to myself, I’m going to try to go for a job that can make me a lot of money, so maybe someday I can go on a nice camping trip in the future, haha!

Shannon: I totally understand! You gotta do, what you gotta do. Anyway, that just about does it for this interview. I have one last question though: do you have a shout out for anyone?

Justine: Yes, of course. My managers Don and Joann are awesome. Good people to learn from. Oh and Don Clauson, the boss of course. He’s an inspiring individual who makes you think big. Everybody in the company is just nice and friendly which makes it easy to maintain the good vibes and positive energy.


“When it comes to Justine she is a veritable sponge when it comes to self storage management and tenant relationships, a sponge that takes copious notes and uses them!! She’s the only assistant I’ve had here at LS Airport and don’t know what I’d do without her! Her easy personality is very popular with the tenants and other team members. Whether it’s work in the office or busting out a few dirty units, she’s always ready to do what’s needed, without even being asked. She’s that in-tuned with what’s going on here! I’ve never had to second guess any of her decisions. We make a great team, which is why we are in the mid to upper 90% range in units rented, square footage and economic.occupancy. She’s also part of why we’ve hit budget the first four months this year! THANK YOU, Justine!!”

-Don Dodge, Lockaway Storage Facility Manager


 Self Storage Milestone: Happy 9-Year Anniversary to Don Dodge!

Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with team member Don Dodge, who is celebrating his 9-year anniversary with Lockaway Storage.

Don is the Professional Storage Manager at Lockaway Storage, Airport in San Antonio, TX.

Shannon: How did you get started with Lockaway?

Don: Basically I had been in the industry for about two and a half years prior to coming back into it. In the mid 90’s I went into marketing, but I got tired of it and got back into storage in 2006. I got hired by Centurion Storage here in San Antonio and was an assistant manager there for a number of years. Then along the way I became the manager of the Lockaway Storage O’Connor facility back when it was Centurion. Then Don came and bought both Encino and O’Connor, took me under his wing. Now I’ve been here for nine years!   

Shannon: Oh my gosh! Well congratulations, that’s fantastic. Is self storage what you thought it would be?

Don: Yeah. That’s why when I got into it and saw how it worked, saw the customers, and the social contact, I thought my skills fit well with it. Then, when I got out of marketing, I thought, you know what? I really liked that. So I pursued the company to get back into it. I was tired of the office work and the travel. What I really like about the job is the mix of being inside and outside. You’re not stuck in the office behind the desk all day. You can get outside and be active. You get to interact with the customers, which I like.  

Shannon: So what was it specifically about the customers that drew you to storage?

Don: Oh I was just saying something a couple of days ago, about how I feel like we are proverbial “bartenders” ha ha! You know, people coming in and telling their stories. You really see it all. I think I could write a self storage version of a soap opera with all of the divorces, girlfriend and boyfriend break-ups, roommates, family deaths, and marriages. Just life! All of those events harbor change that involves moving or relocating, so we get to see it all.

Shannon: Yeah, I bet! Do you have any advice for anyone who’s thinking about working in self storage?

Don: Research the company. Read their reviews. See how the company treats the tenants and the employees. But the biggest tip is to find a company like Lockaway! They are very supportive and it’s very much a team operation. Don’t be afraid to ask questions. Nobody in this business knows everything.

Shannon: Definitely. So you mentioned how you should find a company like Lockaway, so how has your experience been working with Lockaway?

Don: We call ourselves team members, but really we’re more like a family. That was oh so evident this past Saturday when we had a celebration of life for the passing of one of our managers, Marc Gaudet. It really felt like a family loss. So this is a very close knit company. I can’t reiterate too much that this is a very supportive organization.

Shannon: That’s great to hear. So there are a lot of people that are new to renting self storage, what advice would you give those customers?

Don: Basically, it’s just do your research. The biggest thing is to do a site visit. If you’ve never done it before, get on site, check the amenities, check the unit size. There are some people that come and know exactly what they want. I have people that call and ask “What’s your smallest unit?” and they have a house they are trying to store. Then on the reverse side I have people asking “What is your biggest unit?” and it’s like, well okay but you don’t need that. So do your research. Find a facility that will let you on site and really get hands on so you can see what you’re dealing with.

Shannon: Yeah, definitely. Speaking of site visits, it’s probably also important to see the area around the facility, so can you describe what it’s like at your location?

Don: Really we aren’t “Downtown”, but we are about as close to the center of the population of the city as anybody could be. Which is just north of the airport, there are tall buildings that are in between us, so I don’t hear the landings. Really on my side it’s almost rural. It’s in a business park. At five o’clock on Friday the business park empties out, so it’s almost like being in the country here. It’s quiet. I get a ton of comments from people who come here during the week saying “What’s that wonderful smell?” because there’s a Sterling Foods next to us that makes MRE’s for the Military, and then also does pastries for H-E-B and places like that.

Shannon: Wow, I bet that does smell good! What do you like to do outside of work?

Don: I like going to parks and going hiking. Walking on the beach, that kind of thing! I just like getting out. San Antonio has some wonderful hiking trails. In fact, there is one right next door. I can walk over to that trail. It’s in the McAllister Park and I don’t know if the trail has a name. It will take you almost all the way Downtown! They are really getting the city parks linked up, so you can just go for miles and miles.

Shannon: Very cool! Are there any restaurants you like to frequent in the area?

Don: There are several. There is Grady’s BBQ, which I think is one of the better barbeque restaurants in town. There’s El Bosque Mexican Restaurantthat I like to go to. There is The Indian Oven where I love to eat!

Shannon: Nice! Well, we’re on our last question then: Would you like to give a shout out to anyone?

Don: I guess really the people that have been with the company that I’ve dealt with the longest, Don Clauson and Tristina! They’ve just been like family. Very supportive and understanding when it comes to working the job. They are very accommodating to new ideas. Having been here as long as I have, I feel like I can talk to them.

 



“Don Dodge, there is a complete team player! He is amazing! You can always count on Don to greet you with a warm, sincere smile. Don is a skilled and knowledgeable self storage manager, but his abilities extend beyond. He has a genuine interest in continuing to grow his self storage knowledge (and many other aspects of life) He is fast to share and slow to ask for help. He often finds ways to make operations better, yet he never brings a concern up without several ways to improve or resolve the concern. Don is also philanthropic. He deeply cares about others. He volunteers his time, to help others both with SPMI and outside of our company.”


-Don Clauson, Strat Property Management CEO