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Lockaway Storage - Rittiman

1039 Rittiman Rd, San Antonio, TX 78218

Office Hours
MON - FRI9:30am - 6pm SAT8am - 4:30pm SUNClosed
Gate Hours
Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

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Website Reviews
rating 4.98709677419

Dr. Ed Sakiewicz

5 years ago
rating 5.0
Never disappointed with Lockaway - our second storage unit and Thomas is a top flight pro. Awesome attitude & great problem solver.

Terry Moran

5 years ago
rating 5.0
I've used this facility for two years including deployments. Extremely nice, well maintained, excellent staff - Sgt. Moran

Ronald A Diaz

5 years ago
rating 5.0
Outstanding service and a very respectful courteous person. He deserves a raise.

Ruth Ortiz

5 years ago
rating 5.0
Thomas was very helpful from the 1st day I walked in. Very cheerful & full of jokes & smiles.

Teretta Valadez

5 years ago
rating 5.0
Lockaway Storage at 1039 Rittiman Rd. has been the best storage unit I have used. The management is wonderful and helpful. I would recommend to anyone.

Edward Thomas

5 years ago
rating 5.0
Great experience! Staff was very professional and helpful from day 1. I would certainly rent here again.

Marilyn Reed

5 years ago
rating 5.0
Good location, clean and very good customer service.

Erica Ortiz

5 years ago
rating 5.0
I like the enclosed and safe storage areas and I like that you need a code to get in the door. Music too, makes it feel safe!

Dwayne Robinson

5 years ago
rating 5.0
People are great. Manager is very friendly and helpful when I come in. Facility is always clean. My items are very secure.

Will Flannery

5 years ago
rating 5.0
Excellent service! Courteous and very helpful!

Nicholas Wingerter

5 years ago
rating 5.0
Extremely clean facility. Friendly and competent management. Climate control is always functional.

Margaret L. Brown

5 years ago
rating 5.0
Professional and nearby!

Jorge Serquiz

5 years ago
rating 5.0
Area is always clean. Manager is always professional and pleasant.

David Martin III

5 years ago
rating 5.0
Very secure and friendly. Would definitely recommend highly to others.

Charles Heilig

5 years ago
rating 5.0
Awesome! Great staff and clean, quiet facility!

Shawn Salazar

5 years ago
rating 5.0
So far so good! Great storage facility. It's very clean and friendly.

Robert Ortiz

5 years ago
rating 5.0
Super clean facility. Great and friendly mgr., gave me a tour of facility prior to renting. Great service!

Eugene

5 years ago
rating 5.0
Had previously stored at Public Storage but needed to move my belongings closer to this side of town. The Rittiman location is a very nice facility. The climate control buildings are nice and clean. The manager is friendly and helpful, very cool place.

Yoshiko Halsell

5 years ago
rating 5.0
Very secure and clean storage. The manager was very helpful.

Kay Lawson

5 years ago
rating 5.0
Done good-good service. A/C always cold. Manager is always kind.

Elizabeth Newlan

5 years ago
rating 5.0
Great place. Nice people work here. Climate control buildings have good music! Loved it!!

Terry Moran

5 years ago
rating 5.0
The place is always kept so clean. All my staff encounters have been excellent!

Lance Dowd

5 years ago
rating 5.0
Great customer service! Always available and always helpful.

LaDrina Skeeter

5 years ago
rating 5.0
Pricing and employees were excellent! Climate control storage was wonderful for all my belongings.

Sean Davis

5 years ago
rating 5.0
Nice area. Friendly staff, great customer service. It was an all around pleasant experience for me.

Sergio Villarreal

5 years ago
rating 5.0
Lockaway Storage takes care of the military very well. Excellent customer service and rental rates!

Ian Yee

5 years ago
rating 5.0
Very clean and appealing. The manager, Amy, is friendly and knowledgeable about the services and amenities. I am happy for a great experience.

Lula Hatch

5 years ago
rating 5.0
Clean and convenient and price was fair. Friendly and polite manager on site.

Jesse Barron

5 years ago
rating 5.0
Service and facilities were great! Amy was helpful and great to work with. Will definitely recommend.

Symone Kennedy

5 years ago
rating 5.0
Very nice service. Amy was very nice and informative. Will recommend!

Annaliza Rogers

6 years ago
rating 5.0
Excellent facility. Extremely clean. I love that it is a gated storage facility. Employees were always friendly and helpful!

Jose Soto

6 years ago
rating 5.0
Clean! No animal problems like at my previous storage at a different location. Very clean facility. Great climate control buildings. I am very happy here. Excellent management in the office.

Lindsay Leeth

6 years ago
rating 5.0
Very clean, easy access, felt my things were safe. Like being able to make payments over the phone.

Dave Oakley

6 years ago
rating 5.0
Friendly and helpful service that is conveniently located.

Dennis Pierce

6 years ago
rating 5.0
I appreciate the management and their excellent service and the great condition this place stays in. I also appreciate the security used to protect all stored items.

Benny R.

6 years ago
rating 5.0
Clean, respectful, nice, and worth every penny. Very honorable people.

Renee Park

6 years ago
rating 5.0
Great-all good! Ladies bathroom sometimes doesn't have paper towels but the new manager stated she will make sure the bathroom is properly stocked!

Denise Rodriguez

6 years ago
rating 5.0
Lockaway is awesome! I feel safe and secure. Amy is the best

Margaret Brown

6 years ago
rating 5.0
People are very friendly and helpful! It is very close to home!

Lowell Park

6 years ago
rating 5.0
I appreciate everything and most of all the nice services and good people that run this place. Thank you!

Darrell Small

6 years ago
rating 5.0
Great access and convenient. Knowledgeable and friendly staff.

Charles Mayberry

6 years ago
rating 5.0
Very clean and friendly staff.

M. Hites

6 years ago
rating 5.0
This is the best place in town because they loan you a truck to move in and it is clean and in order. Keep up the good job!

Lou Gonzales Barillas

6 years ago
rating 5.0
Very pretty manager

J. LaCourse

6 years ago
rating 5.0
Excellent!!

William Todd

6 years ago
rating 5.0
Manager was excellent-great service and helpful. Nice facility! Clean and easy access!!

Elizabeth Cook

6 years ago
rating 5.0
It is convenient and friendly!

Marcus Helis

6 years ago
rating 5.0
Easy access and very convenient. Clean storage units and friendly customer service.

Artricia Kimmel

6 years ago
rating 5.0
Good people! Very helpful!

Ronald Sattiewhite

6 years ago
rating 5.0
It's close and not as expensive as the other storage facilities.

Noe Trevino

6 years ago
rating 5.0
Been here four months. Very clean, easy access, and very convenient.

E. Corbitt

6 years ago
rating 5.0
Very clean!

Ernest De La Garza

6 years ago
rating 5.0
No problems. I like it and might and might even get a second storage unit! The manager, Amy, is very friendly and keeps the property spotless!

Bruce Crook

6 years ago
rating 5.0
Prices are reasonable! All the employees are good people and nice. The hours are very good. Everyone has a good understanding on all issues and if I ever need a storage again, Lockaway will be my first choice!

Robert Benita

6 years ago
rating 5.0
Lockaway is a clean and safe storage. There are lots of camera to help us feel protected.

M. Tillberg

6 years ago
rating 5.0
I found out about this place on line. I have been using the storage facility since Feb 13th. The staff is very pleasant and the facility is well kept!

Brandy Fox

6 years ago
rating 5.0
Great location. Friendly service! I will never rent from anyone else!

Kevin Long

6 years ago
rating 5.0
Facility is very clean. Staff is great with a positive attitude.

G. Johnson

6 years ago
rating 5.0
Recommended to all my friends and family!!

Roger Hopkins

6 years ago
rating 5.0
Great experience-Amy took care of business without a flaw.

Dale Novak

6 years ago
rating 5.0
Amy was very helpful and took the time to show me all my options. Great customer service!

T. Porter

6 years ago
rating 5.0
Lockaway Storage rocks! The location near to Fort Sam Houston is clean and has safe grounds offering the best storage experience. I completely recommend Lockaway Storage to everyone!

Carol E.

6 years ago
rating 5.0
Great customer service and communication. I always feel my unit is safe and secure. I love how clean and well run Lockaway is!

Tom Roznowski

6 years ago
rating 5.0
Amy Medrano is the absolute best! P.S. She needs a bonus!!

Ken McLeod

6 years ago
rating 5.0
I like the cleanliness and security, location, and facility layout. Amy Medrano is very pleasant and efficient manager.

Sharon Drummer

6 years ago
rating 5.0
Treated with a lot of respect. Nice facility! I feel my belongings will be safe and secure. Amy, the manager, was very respectful.

Benacio Reyna

6 years ago
rating 5.0
Everything is great here. The facility is clean and the manager, Amy, is very friendly.

Tiffany Hatnot

6 years ago
rating 5.0
This was our first time using a storage facility. The customer service has been awesome!! You all have been extremely helpful and have made this process/experience extremely smooth!

Jesus Torres

6 years ago
rating 5.0
Fred thank you so much for your good service.

Kathy Roper

6 years ago
rating 5.0
Fred has been unbelievable with his assistance in getting us settled with our transition from Dallas. He helped us with picking the correct size of storage unit we will need. I would recommend your facility. In fact we told our realtor.

Kandy Wittenberg

6 years ago
rating 5.0
Great customer service. Attention to detail and efficient processing of paperwork. A plus rating.

John Alaniz

6 years ago
rating 5.0
Great service. Good experience

George Huerta

1 year ago
rating 5.0
Mason is a cool guy with a very professional attitude. - Informative - Patient - Understanding - Great Personal and Customer Service

Ana Harpster

1 year ago
rating 5.0
When I came in I told Lyle I only needed a unit for a short time. He explained everything to me and made the whole experience excellent. If I need a storage unit again i will know where to go.

Juan

1 year ago
rating 5.0
I had a great experience and I'm very thankful for the help, understanding and professionalism that manager Mr. Cooper Lyle provided. I definitely recommend LockAway Storage. Thank you so much.

Martha Alva

1 year ago
rating 5.0
This place always looks clean. Lyle is always very nice and courteous. If we need you all again we will come back.

Dwight Hill

1 year ago
rating 5.0
Great & wonderful staff and customer service. Thank you very much.

Medina Colbert

1 year ago
rating 5.0
The staff has been very helpful. This is my second time renting here. I will definitely rent again.

Brenda

1 year ago
rating 5.0
Sing this song with me G-oo-d J O B Good JOB!!! Good JOB!!! No stress Lockaway Storage on Rittiman IS the best! :)

Cheryl Stewart

1 year ago
rating 5.0
I have had two large units here for three years. The complex is very clean and outside areas are well maintained. All areas are easily accessible and Lyle has been most helpful and accommodating. The emails are appreciated as I live in California. Many thanks!

Sergio Lara

1 year ago
rating 5.0
Lyle was very helpful and friendly. He made our transition smooth as possible. Heep up the great job.

Maria Ryan

1 year ago
rating 5.0
My name is Maria Ryan and yall have been nothing but kind, understanding and great to me! I have recommended to others

Deanna Rodriguez

1 year ago
rating 5.0
No issues and good customer service!

Andrew Duarte

1 year ago
rating 5.0
Good people even better service!

Anabel Zapata

1 year ago
rating 5.0
These dudes are pretty helpful. Would rate 10/10 for customer service. Storage unit is pretty nice too.

Mr & Mrs Ashley Fisher

1 year ago
rating 5.0
We have several units at this facility and we could not be happier. After reading the other glowing reviews it would be hard to add anything. I concur with all of the other positive comments. Lyle and Mason are very friendly, courteous, and professional. Not to mention helpful. It is always a pleasure dealing with Lyle. He consistently goes above and beyond the call of duty. We would recommend this location to anyone.

Quincy Lewis

1 year ago
rating 5.0
These dudes are great. Friendly and helpful. Storage spot is top notch!

Matthew Lowe

1 year ago
rating 5.0
We come to this location often and the service is excellent. Friendly staff, clean facility and great service has me recommending Lockaway Storage every chance I get. Thanks for everything!

Joseph Sousa

1 year ago
rating 5.0
Lockaway Storage on Rittiman has been very helpful during our move. The facility and location are great. The staff is cordial and always willing to help. Thank you!

Susan Lewis

1 year ago
rating 5.0
Lyle's best employee I have been around. Very attentive and nice to all people.

Angela Jones

1 year ago
rating 5.0
Great!!!!! Customer Service! Very Polite, Thanks for the Military Discount!

Jeanne Cook

1 year ago
rating 5.0
Mason was extremely helpful and professional helping us with 2 units!

Douglas Whittington

1 year ago
rating 5.0
So far no problem with the property. Everything is great

Bill Collins

2 years ago
rating 5.0
Nice storage area - better than most -little pricey, but typical of this area

Lisa Johns

2 years ago
rating 5.0
I have been with Lockaway since 2013 and had many storages prior. Lockaway stands far above the rest, no competition. The facility is well maintained. The staff, Lyle in particular, is so totally awesome and helpful. I can't say enough good things about my experience with Lockaway it has been great. I will definitely use them again when needed.

2 years ago
rating 5.0
Moved from a previous location. I should have moved sooner! Great place

Jack Keller

2 years ago
rating 5.0
Your on-line payment system doesn't work.

Loretta Chapman

2 years ago
rating 5.0
Lyle and Mason are awesome. Very polite and good customer service.

Steve Dortch

2 years ago
rating 5.0
Lyle Cooper, the facility manager, was awesome to deal with. He made everything easy.

Krista Ward

2 years ago
rating 5.0
A great experience. Awesome staff, very helpful. Clean property and secure.

Marivic A. Bonito-Kane

2 years ago
rating 5.0
Mason was very helpful to me this morning. I got locked out of my vehicle. I went to the office and Mason saw me and came back in a hurry to help me as I was standing outside the door. He allowed me to use the office phone to call AAA. He offered me water and we waited to let the driver/locksmith in eventually. Mason was most helpful and I am really impressed with your representatives who work here. Very professional and helpful!

Keith Walters

2 years ago
rating 5.0
Very professional and easy going. Excellent attitude and always leading by example.

Jack Keller

2 years ago
rating 5.0
Mason is great! Very helpful! Great location. I've rented here before and it was wonderful.

Naomi Blackwell

2 years ago
rating 5.0
I just wanted to say that the employees and staff here are excellent and always helpful. Give them all raises :) !!

Mike Gutierrez

2 years ago
rating 5.0
Great location, always clean and safe. Customer service is awesome!!

Dolores Medellin

2 years ago
rating 5.0
The place is very convenient to those who live around the area and prices are affordable and reasonable. The service is great and the person running the place has a great personality and is very nice and courteous. If I had to use a storage I'd choose Lockaway-Storage.

Ellen McClure

2 years ago
rating 5.0
I have been a customer here for three years and have had the best customer service. I have fallen upon hard times since 2013 and Thomas and Lyle have been so understanding. Where most other storage facilities would have auctioned my things a year ago, the staff at lockaway truly care about the customers! I'll be back to SA guys! God bless!

Robert Richardson

2 years ago
rating 5.0
I've been using this facility for almost a year now an I'm really impressed with how courteous and effective Lyle and his crew are. Even when I do stupid things such as not locking my unit correctly, they're there to let me know. Thanks guys.

Josephine Cardenas

2 years ago
rating 5.0
Superlative service from Lyle at every encounter (3 x in the past 60 days) !

Renee Richter

2 years ago
rating 5.0
Wonderful customer service & friendly helpful people! Would definitely recommend to anyone.

Judy Lyerla

2 years ago
rating 5.0
The BEST storage place I've ever used! It's clean, well lit, safe, and Lyle in the office is fantastic. Thank you!

Gene Chapa

2 years ago
rating 5.0
Congratulations to Lyle Cooper in his new role as Manager. I have rented two units at the Rittiman Location, I am currently renting one. Lyle has always been very helpful with these rentals. His customer service skills are aways great. I really appreciate all his help.

Eloy Cisneros

3 years ago
rating 5.0
Place was clean. No spiders, roaches, mice. Always very comfortable atmosphere when entering unit. Very very very satisfied. Highly recommended to others, friends and family

Edward Lozano

3 years ago
rating 5.0
Staff was very helpful and knowledgeable. Facility in good condition.

Monic

3 years ago
rating 5.0
Lockaway Storage as i was walking in the building. The Place is clean, organized, clean, and very professional customer service. The young man i spoke to was very knowledgeable and courteous person. He showed me the unit and also the unit clean. yes i would recommend this storage company on Rittiman Rd.

Kyle Knotts

3 years ago
rating 5.0
Lyle was very helpful. Always great customer service. Great facilities

Judy Davis

3 years ago
rating 5.0
The service and the people at this location is great. Lyle is very professional and helpful. He has very good customer service skills. Would recommend this site to my friends and family

Mr. Anthony Storage #452, 451, 403

3 years ago
rating 5.0
I have been using Storage Facilities in the Midwest and East Coast for over 40 years, and Lockaway Storage at Rittiman and Harry Wurzbach is THE BEST. Why? Customer Service and the Facilities itself - just fantastic. Mr. Thomas Nannen is an OUTSTANDING facility manager. And his deputy Lyle, is truly a gem of an employee. Usually other company's storage management staff are not so polite or helpful, struggling to keep up or even rude. Tom and Lyle are amazing employees who help you think through what you really need, advise you about exactly what to get, pros and cons, and GO OUT OF THEIR WAY to make sure you are a satisfied customer. They bend over backwards to assist you. They are pleasant, competent and amazing employees. I would think about trying to hire them away if I were running a retail or service business. This last year, I have been interacting with Lyle. He is SO customer focused, and a SMART individual. He ANTICIPATES and never misses a thing!! The facility is new too!!

FEDERICO CAVAZOS

3 years ago
rating 5.0
AWESOME STAFF, AWESOME FACILITY. COULD NOT HAVE BEEN BETTER. KEEP IT UP! GIVE THEM RAISES!

John Payne

3 years ago
rating 5.0
Thomas and staff were great. We needed their services for 4 months.

Gerardo Hernandez

3 years ago
rating 5.0
Management is the best. You can get reasonable prices, very clean & well maintained.

3 years ago
rating 5.0
Very clean and the staff is helpful and friendly.

Wilson Baker

3 years ago
rating 5.0
Lyle was so helpful and gave us a great tour. We love the security and cleanliness. We feel safe having our stuff stored with lockaway.

William Caballero

4 years ago
rating 5.0
Great place, Management, and location. Couldn't be happier. Good clean bathroom.

Jakari Jordan

4 years ago
rating 5.0
I would say only one thing and that's kinda negative is more push carts are needed in the storage area. I love the truck rental also!!

Marivic A. Bonto-Kane

4 years ago
rating 5.0
Lyle took very good care of us! We are military and he really showed us good units and was real attentive and took care of our many needs. We like subscribing to Lockaway Storage because of people like Lyle who are honest & who take care of customers!

Gloria

4 years ago
rating 5.0
Info received was good. Professional attitude. Definitely will come back.

Delia Sifuentes

4 years ago
rating 5.0
Sarah is very professional and has been helpful when it came to answering my questions since I'm a first time storage customer.I would recommend all of my friends and family to this location and specifically ask for Sarah.

Loretta Chapman

4 years ago
rating 5.0
Sarah is awesome and has a great personality. She is always very patient and helpful. Two thumbs up for Sarah!

David Upham

4 years ago
rating 5.0
Sarah was very helpful on the end of a long day,by getting me in a unit at the end of her very busy Friday,which also was the 1st of the month.She was very busy and I was pressed for time. I was in and out within no time and relieved that the hardest part of my day became the easier highlight of my day! :)

Gary Rafferty

4 years ago
rating 5.0
Exceptional service. Sarah was always friendly and professional. A definite asset. Thanks again.

Rhonda

4 years ago
rating 5.0
Sarah is outstanding. She called ten minutes after I reserved online. She walked me through the entire process. Lockaway Storage is so clean I want to live here!

Daryl Harris

4 years ago
rating 5.0
Great service and facility , courteous and friendly staff. The best part of moving is storing my stuff at lockaway storage!

Madison Hernandez

4 years ago
rating 5.0
Great service,great facilities! Had no trouble getting a unit or vacating,was extremely easy to store goods here!

Nicole Anderson

4 years ago
rating 5.0
Thomas & his staff are awesome. Very polite and accommodating. Will be back again!

Jennifer Hester

4 years ago
rating 5.0
Excellent place to store my home goods -- Thank you for everything!

Delain Washington

4 years ago
rating 5.0
I was very pleased with the employees service. The unit provided is very suitable.

Lee

4 years ago
rating 5.0
Awesome facility! Very clean and the service is great. Sarah Little is one of the best staff members. She has done a excellent job maintaining the facility!

Clay & Amy Miller

4 years ago
rating 5.0
Clean facilities; safe environment. Thomas has been a great help to keep us uncluttered. Thank you very much.

Carol Espensen

4 years ago
rating 5.0
Always friendly, always willing to help. I'd recommend Lockaway to anyone!

Darlene Garcia

4 years ago
rating 5.0
Neat, clean, friendly

Kayla Lara

4 years ago
rating 5.0
I loved this storage. It was affordable and the customer service here was amazing. Thank you so much Lockaway Storage.

Hatnot Family

4 years ago
rating 5.0
An extremely exceptional company. Very family oriented. Thank you all for everything!

Cheryl Stewart

4 years ago
rating 5.0
Thomas Nannen, mgr at Rittiman Rd, is very professional. He was so very helpful helping to arrange storage for me from California. Offered use of truck, went beyond my expectations. Outstanding asset to company.

Chanel

4 years ago
rating 5.0
I wish every business was run like this place. Clean clean clean! Manager was always friendly and helpful. I highly recommend this place for your storage needs

Wendy Garcia

4 years ago
rating 5.0
Great place nice staff.

Leah Scranton

5 years ago
rating 5.0
Thomas was very helpful. We really appreciate all of his help.

Cyrus

5 years ago
rating 5.0
The A/C works excellent. I like it.

renter of 452, 454, 456

5 years ago
rating 5.0
I am moving lock, stock and barrel from another storage company to Lockaway Storage on Rittiman Rd in San Antonio, because of the superior management skills of Thomas Nannen. Thomas took the time (even well past his normal duty hours) to walk me through all the benefits of Lockaway storage, and then took me out on a tour of available units. This is truly an outstanding facility - super clean and well maintained. AND less expensive than competitors. But it is Thomas - the lead manager - that treats ALL customers with respect and honesty - that sealed the deal. I've had occasion now to witness him taking phone calls and working with many walk-in customers, and he is exactly the same with everybody - superb in his manner AND super-competent. NO half measures or superficial answers. He does not "wing it". He knows what he knows and he knows what he is doing. He is HONEST and fair in every respect - and bends over backwards to help. Looks like I will be with Lockaway for the long term. AE

Claudia Canales

5 years ago
rating 5.0
Nobody expects to get excellent customer service on a Friday at 6:00pm. We received more than that. Thank you!

Robert Gallegos

5 years ago
rating 5.0
Awesome service

Harvey Harper

5 years ago
rating 5.0
The service was excellent. Thomas was great and very welcoming. I would definitely utilize this facility and recommend it to my friends. I can see why Thomas won the award of excellence.

Anthony

5 years ago
rating 5.0
Fantastic service!! I came in only to get information but after meeting Thomas today I rented 2 new units and prepaid because of his outstanding personality.

Stephanie Gillogly

5 years ago
rating 4.0
Convenience! Climate control! Security!

Marie Senter

2 years ago
rating 4.0
Appreciate the cleanliness, friendliness of faculty managers and cool water!!
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Google Reviews
rating 4.7
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lucas venn

2 years ago
rating 5.0
This is the cleanest storage facility I've ever rented. The staff is very friendly and helpful. They even have climate controlled units. I talked to someone named Lyle, I think, and he was very helpful. I recommend this place to anyone who needs a good secure and clean facility to store anything. I moved here from Pennsylvania 2 months ago and shipped all of my stuff here via semi truck/18 wheeler and it fit through the back gate. Very accommodating.

elizabeth rhodes

2 years ago
rating 5.0
My friend has a storage here and the manager was very accommodating. Nice facilities. I would use them in the future.

Tempus Fugit

2 years ago
rating 5.0
I am moving from another storage company to Lockaway Storage on Rittiman Rd in San Antonio, because of the superior management skills of Thomas Nannen. Thomas took the time (even well past his normal duty hours) to walk me through all the benefits of Lockaway storage, and then took me out on a tour of available units. This is truly an outstanding facility - super clean and well maintained. AND less expensive than competitors. But it is Thomas - the lead manager - that treats ALL customers with respect and honesty - that sealed the deal. I've had occasion now to witness him taking phone calls and working with many walk-in customers, and he is exactly the same with everybody - superb in his manner AND super-competent. NO half measures or superficial answers. He does not "wing it". He knows what he knows and he knows what he is doing. He is HONEST and fair in every respect - and bends over backwards to help. Looks like I will be with Lockaway for the long term.

evette kennedy

2 years ago
rating 5.0
Lyle was awsome! Fair pricing. Clean and secure.

Javier Rivera

2 years ago
rating 5.0
One thing that bugs me is calling a business and leaving a voicemail for a call back, but never getting that call. This location is great about returning your calls and answering your questions. Staff is great! Affordable prices! Clean... except for the dumpsters, but that's not their fault

Lynn Dockery

3 years ago
rating 5.0
The staff here is always friendly and helpful and the business is clean and well maintained. Awesome experience!

anthony davis

3 years ago
rating 5.0
This place is a blessing . I been throw some hard times but at the end of the day when u come talk to these people here . They are willing to help u out the best they can ,and i appreciate what they have done for me over the last 2hlf yrs

Running Bear Hernandez

2 years ago
rating 5.0
Quick, friendly, and well maintained. 10/10 would recommend.

Trenesha Wilson

2 years ago
rating 5.0
My entire experience was awesome from the customer service to the cleanliness of the storage unit.

Marquita Ware

3 years ago
rating 5.0
I would definitely recommend this places to any and every body .. They was there for me and my family at the last minute.. Gate stay open very late so I can get some last minute things done ...A major Blessing for those in need ..Staff was amazing and Telecom services was very helpful.. Love this place..

D Colzani

2 years ago
rating 5.0
Got a tour of this place. Friendly staff and clean premises.

phil toohill

3 years ago
rating 5.0
Friendly service made this a pleasurable experience. Will recommend.

yolanda salazar

3 years ago
rating 5.0
Lyle was so awesome I needed a second storage and he got right on it!!! Gave me the info I needed !!!! And I ready to move

Fernando Guerra

3 years ago
rating 5.0
This is a great and convenient location for me to store all my furniture and misc. boxes. Thomas helped me out and he was very professional, took time to show me the unit I was considering and he even encouraged me to stay within the budget I had set forth - something not a lot of business people will do. I highly recommend this place if you need to store your stuff in a safe and climate-controlled environment. Oh, and I also had a good experience with the woman that works here too (I believe her name was Sandy?). She was really friendly and possessed good people-skills. Will definitely recommend them to friends/family in the area.

Theo Gutierrez

2 years ago
rating 5.0

Elizabeth Taylor

3 years ago
rating 5.0
I came back! I used lockaway in the beginning of the 2k15 and ended up keeping it until December, and now in 2k16 I ran into some issues,and I'm back again, their units are definitely worth the price which isn't high, and since I'm a returning customer I got 2 months half off! Can you say WINNING!!!!

Tom Broiles

2 years ago
rating 5.0
I recently used their service. I found their management to be friendly and helpful. I would recommend them if you need to store stuff. Probably not your guys if you need a piano.

A Google User

2 years ago
rating 5.0
Awesome storage place. Pretty new and clean place. The guy working was pretty cool.

Lauren M.

2 years ago
rating 5.0
Very secure and new. They also have a kiosk in the front that you can pay your bill, rent a unit, or buy a lock 24/7.

Edgar Arroyo

1 year ago
rating 5.0
Great, easy to find, set up storage unit, and vist. Great pricing.

Jessi Jazmin

1 year ago
rating 5.0
Lyle was so helpful helping to determine my right size storage space. Very informed and professional. Love the early morning hrs of access!!

Eli Aguilar

1 year ago
rating 5.0
Great company. Lyle Cooper assisted me in my move from his location to another lockaway storage facility. I was able to utilize his moving truck to assist me with my move. He is very professional, curtios, and respectful.

Quincy Lewis

1 year ago
rating 5.0
The facilities have always been clean when. I've been there and the staff is very friendly and helpful.

David Wilson

1 year ago
rating 5.0
Rittiman Lockaway Storage is an outstanding establishment. The prices are more than reasonable. They seem to always have a special going on. Lyles customer service is uncanny. Most people working at a storage location seem to hate their lives. They also have a truck for rent, which is also extremely generous with the pricing. I had a climate controlled unit and everything was well kept. They also have carts on every floor for convenience. They never hassle the customers, also they will contact you with any concerns should any arise. If youre looking for a good place to store your stuff, this is it. Also they are very military friendly!

sweat the details

1 year ago
rating 5.0
The guy there was very helpful used them once before always great service

andrew tadross

1 year ago
rating 5.0
I received very professional and friendly service at the Lockaway Storage on Rittman Rd while I had my belongings in storage for about 18 months. They allowed one free use of moving van. Overall, really good experience.

Alyssa K

1 year ago
rating 5.0
Super happy! The facility is well kept and clean. Staff are very helpful and knowledgeable! Elevators make going up and down way easier and there are always dollies in the allotted spaces instead of having to hunt them down which Ive had to do at other storage units. Overall a great place!

Heather Caturia

1 year ago
rating 5.0
Lyle was super helpful, patient, and professional. I highly recommend this storage facility. The price is very good for the centralized location. Don't miss out on tasty Korean food after unpacking.

Casey Mireles

1 year ago
rating 5.0
Every time I go into pay I'm am always helped by Mr Cooper he is always polite, courteous and attentive. The parking lot driveways and storage building are all well maintained and clean, carts are always in their designated areas. Feel confident my items stored here are safe and secure.

Amber Jonas

1 year ago
rating 5.0
Great service and customer service for decent prices. They have great promos like using the huge rental truck for free if you're using their facility.

Royalen Carranco

1 year ago
rating 5.0
Very helpful, clean, and allowed us to use the moving truck for free for a day. I would recommend to everyone.

Sarah Sousa

1 year ago
rating 5.0
Has a gated entrance, even doors to get i to building needs a code, so very secure. They keep the temperature nice and cool, and play some good music over the speakers. We love it, it is close to post.

Claudia Ramos

10 months ago
rating 5.0
Really good pricing for the storage units and truck to help move.

Marissa Hernandez

7 months ago
rating 5.0
Andrea and I think Mason have been so helpful and and answered all my many questions!!! Both have been helpful to figure out what type of storage unit would work best for my needs! Thanks yall !!!

Elvis Pygmie

1 month ago
rating 5.0
we have sold our house flip and are actively looking for the next, this means we need somewhere fast to put our staging furniture and Tools. no need saying it must be secure. went to the Rittiman rd. lock-away. and I have to say that i never thought i would find such a pleasant man who helped me quickly and had a final price less than the quote. With my situation I did not have time to shop around and could of easily been taken advantage of. I highly recommend this location, the service given by the staff is even better than the price which is low and a free second month to boot. too bad I can't sleep there, i bet the room service would be great.

Thomas Andrew

1 year ago
rating 4.0
Excellent layout and security features. Staff was very friendly and professional during my initial rental paperwork meeting. Being able to pay at the kiask thats outside the office is great for quick stops after work. They also have dumpsters for when you're cleaning out the rental unit.

Troy Beal

1 year ago
rating 4.0
Outstanding place, I like how the indoor climate controlled spaces are. And the helpful Dolly's that are available. Somewhat on the expensive side is why it's not 5 star's but looking at it from one way, your stuff is protected. So it balances out

Tristan Fuller

11 months ago
rating 4.0
Have been keeping my seasonal gear, tools, spare parts, etc, here in one of their climate controlled units for a couple of years now. Personally I use it as sort of a garage, since I don't have a garage at my apartment. The pricing went up about 8-10% last year, was paying 85/month for 510 unit and now it's 97. I hope with the new construction they will maybe be able to drop prices again or stay stable, because of the new revenue. I worry they might try to make their customers foot the bill by raising prices, though. Facilities are clean, in fact have become cleaner since I've started renting. There had been a smell of mildew or rat feces for a couple of months, but I think they must have pin pointed and evacutated whichever storage unit it was originating from, as the air has been crisp, clean, and cool the past year. On-Site management staff changed recently, too. We will see how that goes! Thank you for having provided good service up to date.

S D M

1 year ago
rating 1.0
Don't be fooled, this place looks clean and is supposed to be climate controlled. However, as my movers began to take my furniture and belongings out of the storage unit, rat droppings were found all over everything. I had to leave behind my mattress, sofa, and a few other items, because they smelled of waste. The company requires you to sign an insurance agreement, yet it didn't cover the damages or loses due to rat droppings.
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rating 5.0
6 Reviews
Write a Review

Sarah E.

1 year ago
rating 5.0
Rented a storage unit today. Mason was fabulous - Super friendly and helpful! Facility is clean and organized. Great location.

Dominic C.

1 year ago
rating 5.0
Great service!!!!! Was very helpful and very informative. The front lady took me around and showed me 2 units. I would definitely recommend Lockaway to any...

Tony S.

2 years ago
rating 4.0
Just signed up today. It seems like a safe, affordable place. The employee o worked with was friendly and efficient. I did not give it five stars because I...
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  • 24 Hour Cameras
  • 24-hour On-site Payment Kiosk
  • Boxes & Supplies
  • Bright LED Lights
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • Music
  • Online Bill Pay
  • Online Rental
  • Pull Thru Units
  • Rental by Phone
  • Roll Up Doors
  • Truck Rental
  • Unit Lights

Welcome to Lockaway Storage – Rittiman, located conveniently near the communities of Alamo Heights and Terrell Hills. We are located at the intersection of Harry Wurzbach Road and Rittiman Road directly across from Fort Sam Houston and approximately one mile from IH 35 N. Our neighbors include Long Horn Café, Asian Seoul Market, and Starbucks. Come visit us and let us help you get started with a great storage unit!

Lockaway at Rittiman proudly offers state-of-the-art climate-controlled storage units in a vast variety of sizes ranging from 5x5 to 10x30. Our facility is newly built and top notch! We offer month-to-month contracts to help accommodate your needs and budget. No deposits are required! We also offer a protection plan for extra peace of mind. Most noteworthy, we have numerous surveillance cameras, security lighting, and computerized security gates to ensure the safety of your belongings.

We take great pride in providing you with the very best San Antonio storage experience possible. We offer extended access hours, which allows you to access your unit from 6:00 a.m. until 10:00 p.m.

Our non-climate-controlled storage units are drive-up accessible. Built with your needs in mind, our facility boasts wide and well-lit aisles, stress-free maneuvering, and convenient access. This affords you the opportunity to unload directly from your vehicle into your unit.

Our climate-controlled buildings are state of the art and equipped with motion-control lighting, large commercial style elevators, and numerous points of entry. Moving carts on each floor make your storage experience that much easier. We even play music for you to make your moving experience as pleasant as possible!

Specialty services, including accepting commercial deliveries and local faxing are available at no additional charge. We also have a large selection of packing and moving supplies for purchase in our office. Our moving truck is available for rent if needed, making Lockaway Storage – Rittiman a one-stop shop for all your moving needs!

We recognize your time is valuable and offer numerous payment methods to meet your needs. Currently we accept online payments through our website, phone, and mail, and you are always welcome to stop by the office during business hours or drop your payment through our drop box after hours. Sign up for our “No late fee ever” plan by having your payment auto-drafted on the first of every month. Take advantage of our newest and one of our coolest features, the INSOMNIAC kiosk located just outside our front office. You can rent a unit, make your payment, or purchase a lock anytime day or night!

Come check us out! We’re friendly and always enjoy meeting new customers. When you need self storage in San Antonio, TX, give us a call or come visit! We proudly serve the storage needs of nearby cities such as Converse, Universal City, and Selma.

 

 

Rittiman Customer Appreciation Day June 1st, 2018

At Lockaway Storage, our customers are very important to us. We’re always looking for ways we can show them our appreciation for their business. On June 1st, Lockaway Storage on Rittiman Road in San Antonio, Texas will be having its customer appreciation day. We spoke with Lyle Cooper, facility manager at Rittiman, about the event and what our tenants can expect.

“The plan for this one is snacks and goodies for the customers,” said Lyle. “We’ll have refreshments in the office and hand out referral cards.”

While it’s never a bad idea to show up early for an event where free food is involved, Lyle is confident there will be plenty of goodies to go around.

“We’re going to Costco for cookies, water, soda and even hot tea,” said Lyle. “People can feel free to take something with them too. They don’t have to eat their snacks here in the office if the don’t want to. We should have more than enough to go around.”

Incidentally, Lyle informed us that this event is also taking place one day prior to the final day of Rittiman’s food drive, which concludes on June 2nd.

“Our food drive runs all the way up until the 2nd, so I’m hoping we get some donations here on the 1st for that as well.” explained Lyle. “A lot of customers are coming in to pay their bill anyway, so this is a great day to have an event like this because there’s always a higher amount of foot traffic on the 1st of the month.”

We hope to see lots of people come out and and say hi to Lyle and the Rittiman team, grab a snack and maybe even contribute to the food drive with a donation!