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Storage Customer Reviews
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1 year agoStorage Facility Amenities24 Amenities
- 24 Hour Cameras
- 24-hour On-site Payment Kiosk
- Boxes & Supplies
- Bright LED Lights
- Carts & Dollies
- Climate Control
- Commercial Storage
- Delivery Acceptance
- Drive-up Access
- EZ Access
- EZ Drive In
- EZ Drive Thru
- Exterior LED Lighting
- Free Move-In Truck
- Gated Entry
- Interior Hallway
- Music
- Online Bill Pay
- Online Rental
- Pull Thru Units
- Rental by Phone
- Roll Up Doors
- Truck Rental
- Unit Lights
Storage in San Antonio, TX
Welcome to Lockaway Storage – Rittiman, located conveniently near the communities of Alamo Heights and Terrell Hills. We are located at the intersection of Harry Wurzbach Road and Rittiman Road directly across from Fort Sam Houston and approximately one mile from IH 35 N. Our neighbors include Long Horn Café, Asian Seoul Market, and Starbucks. Come visit us and let us help you get started with a great storage unit!
Lockaway at Rittiman proudly offers state-of-the-art climate-controlled storage units in a vast variety of sizes ranging from 5x5 to 10x30. Our facility is newly built and top notch! We offer month-to-month contracts to help accommodate your needs and budget. No deposits are required! We also offer a protection plan for extra peace of mind. Most noteworthy, we have numerous surveillance cameras, security lighting, and computerized security gates to ensure the safety of your belongings.
We take great pride in providing you with the very best San Antonio storage experience possible. We offer extended access hours, which allows you to access your unit from 6:00 a.m. until 10:00 p.m.
Our non-climate-controlled storage units are drive-up accessible. Built with your needs in mind, our facility boasts wide and well-lit aisles, stress-free maneuvering, and convenient access. This affords you the opportunity to unload directly from your vehicle into your unit.
Our climate-controlled buildings are state of the art and equipped with motion-control lighting, large commercial style elevators, and numerous points of entry. Moving carts on each floor make your storage experience that much easier. We even play music for you to make your moving experience as pleasant as possible!
Specialty services, including accepting commercial deliveries and local faxing are available at no additional charge. We also have a large selection of packing and moving supplies for purchase in our office. Our moving truck is available for rent if needed, making Lockaway Storage – Rittiman a one-stop shop for all your moving needs!
We recognize your time is valuable and offer numerous payment methods to meet your needs. Currently we accept online payments through our website, phone, and mail, and you are always welcome to stop by the office during business hours or drop your payment through our drop box after hours. Sign up for our “No late fee ever” plan by having your payment auto-drafted on the first of every month. Take advantage of our newest and one of our coolest features, the INSOMNIAC kiosk located just outside our front office. You can rent a unit, make your payment, or purchase a lock anytime day or night!
Come check us out! We’re friendly and always enjoy meeting new customers. When you need self storage in San Antonio, TX, give us a call or come visit! We proudly serve the storage needs of nearby cities such as Converse, Universal City, and Selma.
Self Storage Milestone: Happy 4-Year Anniversary to Lyle Cooper
Here at Lockaway Storage, we know our success is due to our wonderful team. The care they give our renters is unparalleled and we want to highlight their milestones along the way. Below is an interview with San Antonio, TX team member Lyle Cooper, who is celebrating his 4-year anniversary with Lockaway Storage.
Lyle Cooper is the Manager at Lockaway Storage on Rittiman Road in San Antonio, TX.
You can find Lyle managing the Lockaway Storage location on Rittiman Road.
Peter: [00:01:21] How did you get started with Lockaway Storage?
Lyle: [00:01:25] Well I rented a unit over at the O’Connor location and that was back when Don Dodge was the manager there and Thomas was the assistant manager and he and my buddy were looking for a place to practice with the band as well. We were a little more active back then. Thomas rented us the unit and we were practicing there and then I saw Don posted a sign that he was looking for an assistant manager, so I asked him about it. I think he had filled the position already. Then that assistant manager quit not too long after that. He was like, “Hey, if you’re interested.” So basically Don got me hooked up with Lockaway, but it was because I had a unit there and we were practicing.
Peter: [00:02:31] Right on. Nice, nice. Are you still playing with that band
Lyle: [00:02:37] Not really. I mean we haven’t done anything and while. I do some other stuff at that time that band was a lot more active, but now it’s not so much anymore. I still play and I still do session stuff. I still do some work for other people, but not for that band.
Peter: [00:03:07] What kind of instrument do you play?
Lyle: [00:03:11] I play the drums. Mainly I play the drums. I play a little bit of everything, but the drums. I recently just bought an electric it for my house, because my son was born back in June, so I can’t play my acoustic kit, so I had to invest in an electric kit.
Peter: [00:03:29] Oh yeah that makes sense don’t want to wake up the little one now that he’s there.
Lyle: [00:03:32] Yeah, exactly
Peter: [00:03:35] Well, I’m just going to scootch back over to self-storage questions and then I want to dive into some more personal stuff. Let’s see. What so what drew you to self-storage. What was it about self-storage that caused you to want to work in this industry.
Lyle: [00:03:50] Well it was kind of just right place right time like I said. Before then I was playing with this band. We were doing a lot of gigs and I was traveling a lot and it slowed down and then I ended up quitting that band and I was kind of just looking for some part-time work and originally that’s what I thought it was going to be, but them when I went through the interview process. They were saying well we’re only hiring for full time. It was a little more time than I wanted to dedicate, but I’ll give it a shot. I just started working full time and kind of moved my schedule around and was able to fit it, so I thought I would stick with it. So it kind of started off just needing part time, extra work, I mean, I was practically living there, we were practicing so much. I got to chatting with Don. It was kind of just out of necessity, I guess
Peter: [00:04:58] I got you, that makes sense. After four years, I mean, you’ve probably seen a lot of different things and probably have some decent stories. Do you have any nice stories that you tell people when they ask what it’s like to work in self-storage.
Lyle: [00:05:17] I mean, I don’t know if I have any specific story. I mean I guess kind of how I got the job. It’s not too crazy. Yeah, I mean, I never thought I would be working in self storage. I don’t know
Peter: [00:05:57] Well, no worries, no worries. Which facility are you at now
Lyle: [00:06:03] I’m the manager here at the Rittiman Location. But I originally started out as the assistant manager for Military W.W. White, and Rittiman and I would cover the managers days off for those stores. And that was the first year, year-and-a-half or two years that I was here I was doing that. Then we moved into the apartment over at Loop 410. Then I started taking just Mondays working there for Andrew’s day off. Then I started here as manager close to two years ago.
Lockaway Storage on Rittiman Road in San Antonio, TX.
Peter: [00:07:17] So would you say that you like it pretty well or is it kind of a take it or leave it kind of deal
Lyle: [00:07:22] Oh yeah definitely. I like the store. I like managing here. My assistant manager, Mason, is great there’s some construction going on next door that’s a whole ordeal that I could deal without. It’s creating a challenge here, but I am up to the challenge.
Peter: [00:07:41] Tell me a little bit about the Rittiman location. Is there anything unique about it or that sort of stuff
Lyle: [00:07:50] Well it’s a pretty good size facility. Close to 500 units. It’s kind of a unique in the fact that we share the property with another shopping center, so that also creates some extra challenges. We’re right across the street from Fort Sam Houston, so it’s a military base. We have a lot of military customers, which I think is really cool. I get to hear a lot of different stories where people are coming from all over the world. You meet a lot of interesting people
Peter: [00:08:38] Oh yeah, I bet being that close to a military base you have people from all over come around there. Well, that was kind of everything I wanted to ask about self-storage wise and we kind of got into some personal stuff. One of the questions I always ask is do you have any hobbies outside of work? So you play the drums. Do you want to speak more about playing the drums or are there other hobbies that you do have
Lyle: [00:09:01] Well right now I’m trying to dedicate time to play and then I also do session work where I get paid to play on people’s stuff, different gigs and things like that. Studio time. Sometimes I’ll do live stuff, but it’s rare. Me and my wife bought a house this year.
Peter: [00:09:27] Congratulations!
Lyle: [00:09:34] Oh, thank you. A lot of my personal time has been going into that house. It’s kind of a fixer-upper and I’ve put a lot of time in it since my son was born. He’s about seven months actually in two days. He’s been real fun to play with and taken up a lot of my time lately. Other things? I guess I like to cook, play video games sometimes. I love sports
Peter: [00:10:08] Do you live in the San Antonio area? Are there any good restaurants by you? I forgot to ask.
Lyle: [00:10:13] Yeah I just live a little bit northeast of San Antonio. It’s not far at all. I only live fifteen minutes from Rittiman, so, I mean, I love Tex Mex and I’ve had all the tried and true Tex Mex spots here. That’s probably my favorite. There’s a Las Palapas by the house that we frequent, but we try to go to the farmer’s market to get fresh produce, try to eat healthy Try to cook at home a lot too.
This location features a moving truck. Ask Lyle for more details.
Peter: [00:11:20] Yeah. When you guys are cooking, who normally does more of the cooking: you or your wife
Lyle: [00:11:26] Oh I guess we both have our dishes that we that we like to cook.
Peter: [00:11:31] What’s your go to dish
Lyle: [00:11:34] It probably is just like a pasta with homemade sauce. It’s pretty easy.
Peter: [00:11:50] Does your wife have a go to you that she normally turns to when it’s her turn to make dinner?
Lyle: [00:12:06] Well she’s I guess she’s more like the breakfast maker. She’ll usually make pancakes, because usually I am sleeping in. Yeah, she’ll do breakfast: pancakes, omelets, French toast, stuff like that.
Peter: [00:12:28] Man, I have not eaten lunch yet. You’re making me so hungry right now. I should’ve asked that question.
Lyle: [00:12:36] What time is it where you’re at
Peter: [00:12:37] Oh I’m in the Central Time Zone so it’s 1:30. I just haven’t eat anything yet today.
Lyle: [00:12:41] You need to get on it, man
Peter: [00:12:43] I know, right? Shoot. I’ll probably go grab something after we jump off the phone. Let’s see. I want to go back to my list and make sure I don’t forget anything. So as far as like leisure time activities. I know you’re a new father and you’ve got the family going. I mean you probably don’t have a whole lot of leisure time to begin with, but when you’re trying to relax what do you do? Is there something that you and your wife normally like to do to to chill out, whether it’s watch a TV show on Netflix or have a game that you guys play together or anything like that
Lyle: [00:13:16] Yeah, a lot of Netflix and HBO Go. We try to get into different TV series. She knows a lot about movies, so she always knows what’s coming out. I guess the Oscars are coming up, so we watched some of the movies that were up for awards.
Peter: [00:13:43] That’s always nice.
Lyle: [00:13:45] Yeah, we watch TV. Lately we’ve been using our extra time to work around the house,but we really like going for walks, so we really like to go to the parks here. They have some pretty nice parks here. There’s Eisenhower Park, which is on the northwest side of town, kind of in the hill country, so it’s fresh air and trees. We go for walks in our neighborhood too. There’s a cool little trail and a couple smaller parks that we like to walk around, so we definitely like get outside when the weather’s nice
Peter: [00:14:43] Oh that’s going be so much fun with your with your new kid. Just getting to go and do all that stuff as he grows up.
Lyle: [00:14:49] Yeah, exactly. We plan on taking him camping and all that. We just we got a little backpack that we pretty much just strap him to our back and go for walks, hiking, whatever.
Peter: [00:15:06] That’s awesome.
Lyle: [00:15:08] Yeah, I don’t have to carry an extra 25 pounds on my back.
Peter: [00:15:11] Keeping you in shape. And then as he grows now you just got more and more weight to carry.
Lyle: [00:15:18] I know, right?
Peter: [00:15:19] Really cool. I think that was basically all the questions that were on my list. At the end of these, I like to ask if there is anybody at Lockaway Storage or at the Home Office who has helped you out that deserves a shout out. Is there anybody that deserves a shout out on the team?
Lyle: [00:15:41] Don Dodge for getting me the job. He was the one who told me about the job. I mean, shoot, everybody: Don, Tristina, Ashley, Thomas, these are all people that I worked with that kind of helped me out to get started in self storage. I learned a lot from them. Yeah, it’s hard to just pick out one person. What’s cool about Lockaway Storage is that everyone on the team, if you have any problems with anything, everyone here is going to try to help you out. I think that’s probably the coolest thing. You can call up anybody and they’re going to help you
Peter: [00:16:40] I love it. That’s awesome.
Rittiman Customer Appreciation Day June 1st
At Lockaway Storage, our customers are very important to us. We’re always looking for ways we can show them our appreciation for their business. On June 1st, Lockaway Storage on Rittiman Road in San Antonio, Texas will be having its customer appreciation day. We spoke with Lyle Cooper, facility manager at Rittiman, about the event and what our tenants can expect.
“The plan for this one is snacks and goodies for the customers,” said Lyle. “We’ll have refreshments in the office and hand out referral cards.”
While it’s never a bad idea to show up early for an event where free food is involved, Lyle is confident there will be plenty of goodies to go around.
“We’re going to Costco for cookies, water, soda and even hot tea,” said Lyle. “People can feel free to take something with them too. They don’t have to eat their snacks here in the office if the don’t want to. We should have more than enough to go around.”
Incidentally, Lyle informed us that this event is also taking place one day prior to the final day of Rittiman’s food drive, which concludes on June 2nd.
“Our food drive runs all the way up until the 2nd, so I’m hoping we get some donations here on the 1st for that as well.” explained Lyle. “A lot of customers are coming in to pay their bill anyway, so this is a great day to have an event like this because there’s always a higher amount of foot traffic on the 1st of the month.”
We hope to see lots of people come out and and say hi to Lyle and the Rittiman team, grab a snack and maybe even contribute to the food drive with a donation!
Dr. Ed Sakiewicz
4 years ago