Lockaway Storage FM 471: Customer Appreciation days
There was once a self storage facility in San Antonio that wanted to let its customers know that they were greatly appreciated. The managers of the facility thought of all sorts of ways do this, but nothing seemed quite right. They wanted to give their customers something that would leave them with a smile all day long, and communicate how sweet it was to have their business.
Then, a lightning bolt of glazed genius hit the manager.
“DONUTS!” they erupted. “Let’s give away DONUTS!”
They didn’t stop there though. The manager decided that no ordinary donut would do. So they would offer not only a glazed dozen, but also a variety of donuts of different glaze types, sprinkles, fillings and sizes.
They were on a roll when suddenly, another idea was injected into their mind like a jelly filled Krafne, “I love our customers so much, we should have donuts for not just one day, but TWO!” they beamed. With much delight, they then set the date for the customer appreciation event to happen to during office hours, August 1st and 2nd, and all the facility rejoiced in anticipation of the exciting event!
While the story above may be a slightly dramatized version of actual events, you should still be excited for a day that is meant to celebrate you, the customer! When we asked The manager why they are passionate about going above and beyond to show them appreciation their answer was equally passionate.
“Customers are the most important piece to our industry, because without customers we wouldn’t be able to function. We want to show our appreciation to the customers that have been here for years and years, but also for just a few weeks. Hopefully this donut day is not just the one appreciation time though. We try to show them appreciation through our day-to-day interaction. But this will be an extra special couple of days that we get to make sure they know that they are appreciated.”
There you have it! Do you need any more reason to feel the love and grab a donut on August 1st and 2nd? We didn’t think so. Make it a great day and stop by for a donut, or even just to say hi to the team. We wouldn’t want all that “glazed genius” to go to waste!
When: August 1st and 2nd
Where: Lockaway Storage - FM 471