Lockaway Storage Goliad: Customer Referral Celebration

On October 3, 2019, customers at Lockaway Storage - Goliad in San Antonio, Texas were given the opportunity to fill out referral cards and enjoy some tasty muffins and juice. The manager of Lockaway Storage - Goliad, was eager to tell us about the event.

“Our main thing that we were after was getting them to fill out the referral cards. That’s why we called it a Referral Celebration instead of just a customer appreciation event,” they said. “We had an ice chest full of juice and lots of Otis Spunkmeyer muffins because everybody loves those. They're very big.”

There were chocolate chip, blueberry, and banana nut muffins for everyone and, over the course of a week, 83 muffins were given away! The manager said that they initially planned on doing the event for one day, but since there were so many muffins and juice left over on the first day, it just made sense to make it a week-long celebration.

“We thought, sure we could take them back. But then thought, no, we shouldn't take them back. We got them for the customers, so we should give them to the customers!” they said.

Many people took referral cards home with them, while others filled out the cards on the spot and gave them back immediately.

“We got 12 referral cards. We simply told them that they would be contacted if their referral rented, and once they paid for the first full month. Then, the person who referred them to us would get $50 off their next rent payment,” they said. “Some of them took their referral with them and have not brought them back yet, but they seemed to really enjoy the event. It was a happy time.“

The event was also well decorated with colorful balloons, festive ribbons, and tablecloths. It’s easy to tell that the manager at Lockaway Storage - Goliad cares a lot about their customers, and putting on an event like this gave customers the opportunity to feel appreciated.

“It was just really a lot of fun. It was great loving on my customers,” the manager said.

If you were one of the 83 people who picked up a muffin and a customer referral card, remember to fill it out and turn it in for the opportunity to receive $50 off next month’s rent! Don’t worry if you missed this event, because Lockaway Storage - Goliad says there will be another chance to get in on the fun come December 2019!