Lockaway Storage Babcock: Pumpkin Pie Day Follow-Up
Is it really fall until you’ve had a slice of pumpkin pie?
The manager of Lockaway Storage - Babcock, doesn’t think so! Which is why they decided to show their customers a little appreciation by helping them ring in the fall season with two pumpkin pie days!
On October 29th & 30th, Lockaway Storage - Babcock went all-out and baked multiple pumpkin pies and pumpkin bread for their customers. They were welcome to stop by, grab a slice, enjoy some beverages, and chat with the team.
“Our customers are greatly appreciated and we love to bake and wanted to share the love. Also, we made extra pumpkin pies for any customer that really loved the pumpkin pie and wanted to share (or not share) at home or work,” they said. “We had a fall-inspired apple cider, pomegranate punch, and whipped topping on ice to top it all off!”
Not all of the customers who stopped by during the two-day event were fans of pumpkin pie, but the team hopes that they understood the message they were trying to convey.
“This gave us an opportunity to pause and show people that they matter. It was great getting to see customers light up and appreciate the treats. Often times, people are rushing in to pay or asking questions and, with an event like this, you actually have to get their attention and tell them, ‘Hey! This is what we did for you. Would you like to take some pie home?’ Then you do get into really nice conversations and get to know your customers more,” they said.
If you haven’t caught on by now, they love to bake. Even though appreciating customers is at the heart of why this event happened, the manager was more than willing to share their passion for baking with their customers.
When asked if they had any tips for how they make delicious pumpkin pies, they shared three things that made the biggest difference. Their first tip involved the filling.
“The flavor of pumpkin stands out so much more if you take the time to cook it on the stove top. So take your can of pumpkin, heat it up with the sugar, and it just intensifies the pumpkin flavor,” they said.
Their second tip was a suggestion on spices.
“Always add a little vanilla and use the best ingredients you can. Then also add a little bit more cinnamon!” they said.
Their final tip focused on how to prepare your pie crust for optimal taste and texture.
“No matter what, even if the recipe doesn't call for it, always pre-make your crust a little bit. No matter if it's a pie or something else,” they said. “When you do that, your crust is never soggy! If you're making an apple pie, berry pie, or cherry pie, take the time to “blind” bake it. It's a very important step.”
We’re so lucky to have such a passionate baker and facility manager at Lockaway Storage - Babcock and appreciate all that she does. This was their last event for the year, but they says they're planning more events for the coming year. Keep your eyes out for future customer appreciation events at Lockaway Storage - Babcock!
