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Lockaway Storage - Pleasant Grove

9120 Holmes Lane, Texarkana, TX, 75503

Office Hours Now Closed
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • DailyOpen 24h

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

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Storage Customer Reviews

Website Reviews

Alan Hargis

3 months ago
Excellent! Very nice and friendly!

Pat B.

5 months ago
We were going through a hard time putting my mother in a nursing home. The staff here was so kind, and they made the process of moving her things into storage less stressful.

Amani Grant

5 months ago
Mrs. Ann was very helpful and sweet person. Went beyond & above to help me. Great customer service. Very patient and caring. Thank you Mrs. Ann.

Remi Talabi

1 year ago
I love the convenience of the storage close to home. I love the 24-hour accessibility. The staff are always so friendly over-the-phone and in person too. I love and appreciate the fact that they waived the late-fee charge for first time you're late to make a payment. It made my afternoon. Now can spend it at starbucks :)

Dawn Evans

1 year ago
Very friendly & helpful both over the phone & at location.

Paul Vincent

1 year ago
The guy was very friendly and work with his customers well.

Debbie Ashford

1 year ago
The units are very clean and well lit. I like how the manager lives on the premises. The staff is so helpful and such a joy to deal with. I would recommend PG Lockaway to anyone looking for extra space.

John

1 year ago
I have had my camper parked here for several years. The price is fair, and I like that the manager lives on the property and is always out driving around on her cart keeping an eye on things.

Karen S.

1 year ago
It is a good location with friendly people.

Brandon Jones

1 year ago
Great place to have an office. Enjoyed our time here. Thanks again!

Jeff W

1 year ago
Great Service, No Issues, Would Use Again

David

1 year ago
I use the climate control unit for my things. The place is always clean and the people are nice.

Francis Kennedy

1 year ago
Will be returning in the fall when I get back from California.

Jodie Brookes

1 year ago
Excellent customer service!!! Highly recommend this business if you are looking for a storage unit!!!!! Best in town and prices cannot be beat and their manager Ann will go above and beyond to make sure your completely satisfied!

Cheryl worley

1 year ago
Employees are very nice and polite. Explained everything to me. Office very clean. Units clean. No trash in parking lot or around the units. Felt safe to leave my personal items in their units. Would recommend to anyone needing to rent a storage building to come to lockaway storage in pleasant grove!!

Phyllis S.

1 year ago
This is such a great place with great professional staff. Clean & secure! If you are looking for storage, go see Ann. She is awesome & makes your moving in so easy!

Thomas Phillips

1 year ago
great place, nice staff, very clean, and always helpful. Would recommend to anybody.

Scott Norton

1 year ago
Great facility and staff! Highly recommend if you have storage needs!

Greg

1 year ago
I have had my stuff stored here since 2005. Never had a problem and the place is always nice and clean. The manager is great and always friendly.

Triesha Grandy

1 year ago
The customer service is fast & friendly. The location is very convenient and the office is always clean. Best self-storage facility I have ever used.

Dena Ashby

1 year ago
Excellent! We have used this storage for many years and have always been pleased with the service. Nice and friendly and secure.

Gina Willis

1 year ago
The staff is always very nice when I come in and the storage unit I rented was in great condition. 5 stars all the way for Lockaway Storage.

Colette Mitchell

1 year ago
Very professional and polite staff. God sent me to the right place. Love Always

David Freece

1 year ago
The customer service here is beyond reproach. Since day one they have not only taken care of me, but also put up with me in the utmost professional manner. Ginger, from the front desk, on one issue handled my, "temper" for lack of better word, with complete courtesy. And after some time, I was able to realize the bigger issues that I was not seeing. She alone restored my faith of customer service, and they will continue to have my business for a long time to come.

Grayson Requarth

1 year ago
Always convenient and easy to get in and out of. Clean and maintained, very friendly staff.

Todd Wagester

1 year ago
Excellent customer service, Friendly staff and service, all aces, I will definately tell my friends :)

Brandy Moore

1 year ago
Excellent service and friendly staff. Very clean.

MIchael Luckey

1 year ago
perfect place to store items. The price was right, the staff was friendly and helpful, and i would recommend Lockaway Storage to anyone.

Phyllis

1 year ago
Been knowing the manager, Ann, for a long time. We have been storing our stuff here since 2006 off and on. I never use anyone else. The units are clean and the management is the best. Thank you for keeping her around!

Mike

1 year ago
I like not having to worry about my things while they are stored here. Auto pay makes it so easy to pay too.

Toni Marracino

2 years ago
I like getting the emails to remind me to pay. Ann is always pleasant when we conversate. She made the transition easy.

Debby Turner

2 years ago
Sorry we took up your lunch :)

Maycee Goins

2 years ago
I would recommend this storage building place to anyone. They have the best most polite staff.

Teddy Clark

2 years ago
2years I have been using this storage company to protect my property and they have done a great job. The people here are really great and will help you with most problems arriving out of your storage here.

Ron & Barb Norman

2 years ago
Very friendly & great service & was flexible and able to provide size we needed that would work for us when original one not available. Would recommend. Ann handled our stuff.

Robert

2 years ago
The cleanest, safest place in town to put your stuff.

2 years ago
The spaces are clean and the management is friendly and professional. I wouldn't put my things anywhere else.

2 years ago
The manager, Ann, is super knowledgeable when it comes to storage! She has been our "go to" when we need a place to put our "junk", and we have sent many friends her way over the years. The property is always immaculate. You can tell she cares about her business.

2 years ago
The premises is always clean, the office is very nice and Ms. Ginger is always very helpful. I've stored here about four years and it's always been a good experience.

2 years ago
Just 1 perfect example of their level of care. I stopped by my unit on a Sat. to pick up something and mistakenly didn't get lock completely on door. So, my unit looked liked it was locked, but actually was not. Within an hour or so, I got a call from manager letting me know! All was fine, she just was doing a drive through and noticed it! For me, that is great peace of mind to know my unit is safe as well as all my personal things stored there! ????

Lea Etta Srygley

2 years ago
Appreciated the EXCELLAN, friendly service.

A Rose

2 years ago
absolutely wonderful service and security!

Chris Richey

2 years ago
Used while doing renovations. Very convenient and easy!

Lissa Freeman

2 years ago
I love working with Lockaway Storage . Very friendly, very clean.

kenny m.

2 years ago
very well run with great people working there, always above and beyond

Jeff Elliott

2 years ago
Great neighborhood storage facility. Price is affordable for the size needed. A very safe and clean facility! Ann is a top notch manager. Highly recommend this facility.

Pam Elliott

2 years ago
I have been a renter for almost 18 years!!!! At times, we have rented two units at a time. Ann Westerman, property manager, is a hands-on, personable, and efficient manager. If I have a slight issue at my unit, Ann promptly addresses the problem and it is taken care of that day. If you are in need of a storage for a month or 18 years, I highly recommend renting a storage unit from Ann out in Pleasant Grove!!!!

Sue Smith

2 years ago
I am happy to know I have a safe ,clean and very efficient place to store my belongings. I think the rates are very fair . Ann Westerman is a very personable manager I I give this storage location an excellent rating in every way.
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Chase Steed

1 year ago
Very affordable service. Great customer support and service. Also very helpful and flexible with the move-in and move out dates!

Kay Ainsworth

2 years ago
This is the best storage facility I have ever used. The staff are helpful and friendly. The units are secure and clean.The rates are reasonable. What more could I want?

Lesley Slaton

2 years ago
I came in this morning to find a place for all my "stuff." Ann was so quick to assess my needs and point me to the best facility for ME!!! Thank you to Lockaway Storage for Ann and her care for customers.

melisa meador

2 years ago
This is the best storage facility. I absolutely love the people who work there. You can definitely tell they care about your needs.

glenn osborne

2 years ago
Ann at lockaway storage is person to see for your storage needs .....kind and professional

Timothy Worley

1 year ago
Very professional staff. Nice clean facility

Self Storage

1 year ago
LOVE THIS PLACE!!!!!!!!! This is such a great place with great professional staff. Clean & secure! If you are looking for storage, go see Ann. She is awesome & makes your moving in so easy!

Becky Hendrix

1 year ago
I worked with Ann. She was very helpful and kind. The rental truck was not available so she gave us a month free. When we moved we needed another unit last minute and she quickly set it up. Very grateful for all of her help. I highly recommend them!

Cheryl Worley

1 year ago
Polite and courteous service. Clean property. Well managed facility!

Robin Buchanan

1 year ago
Great customer service. Ann answered all of our questions and we were moved into our unit within a couple of hours. I would highly recommend this storage facility.

Kelly Smart

1 year ago
Ginger was the greatest. Fast, reliable, and friendly. WOW!!! All in one place. Thanks lock away storage

jasmine beele

1 year ago
Ann was very helpful and sweet. It was my first time getting a storage and she made it very easy for me. Great service:)

Christian Sandoval

10 months ago
Easy to use and the price and location is the best! Cant beat it!

bijan timjani

9 months ago
Good place to store things

Alex Ganjizadeh

5 months ago
Easy, safe access. Clean, and well maintained. Offers a variety of unit sizes, as well as parking of larger vehicles.

Stephen Luebbert

4 months ago
Outstanding facility and service. Jessy is tops!

Lucky Shot

5 months ago
Oh, sure, the staff are friendly. Well, that is when you're renting a unit, a truck, buying boxes, or making a payment on your rental unit. But, don't be surprised if she won't even speak to you when she's riding her little cart around while you're working in your unit. Here is the deal. While this is a convenient location to have one's storage unit for residents in PG ISD, it's got some problems. Units which are not climate controlled all have tendencies to grow blankets of mold on stored belongings here. I know 4 people who rent(ed) here, and each of them lost many of their belongings when mold began growing inside these closed units, and it took a strong foot-hold onto their property, probably from moisture relating to our humidity, and that of rainfall, and that from hard to pin-point leaks and drips and construction problems. I'm talking mold growing into and over everything from wood to books to boxes to artwork to clothing. You name it. Mold covered. This is not an acceptable problem. It's just going to ruin everything you store in here. Then, there's the rent. Sure. It sounds reasonable at first. But that free month, that is the only month you won't notice the mold. Afterwards, your things are in for it. While you leased your unit at one rate, over time, you may expect numerous price hikes, along with emails purporting these are due to tax rate increases. But, we haven't had tax rate increases that can account for the variation in my rent over the last few years. Taxes haven't increased by 50%...not in ten years or 20. But year after year, your rent will increase and increase and increase five or six more times. While mine started at $99/mo., it's currently almost $150/mo. That's now almost $150/mo. for the exact same unit I rented a few years ago at the more reasonable rate of $99/mo. Keep in mind these price hikes are not getting you more space, more protection for your belongings, more surveillance cameras monitoring the comings and goings, or any upgrades to mold making heated metal boxes to climate controlled storage. They're not getting you more access, say from the 24/7 access to a laughable "36/24/7". You don't get more electricity, more lighting, or even better cleaning up around your unit. All you get is ripped off more. Sorry to tell it so roughly, but this is honestly just exactly how it has been for me here (and for at least 4 people I know who rented here, too). Don't store anything here that you wish to be kept clean of mold. Period.
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Storage in Texarkana, TX

We are proud to offer businesses and residents of the Texarkana metro area a spacious and clean storage facility. We're happy to serve all of Bowie County! We’re conveniently located on South Kings Highway and easily accessed from Highway 67, Highway 59, and I-369. We are easily accessible to the surrounding communities of Wake Village, Hooks, New Boston, Redwater, and Maud. Let us solve your storage problem - come visit us and reserve your affordable storage unit!

We do our best to go above and beyond to assist our customers with their storage and moving supplies needs. We have exceptionally wide aisles for our customers’ convenience, and we provide not only standard sized storage units but also 20x40 units up to 40x40 warehouses and office spaces.

Our security is state of the art with motion sensor cameras and DVR recording. In addition, the facility has electronic gates and a resident manager living on our 4.5 acre facility. We are also pleased to offer covered and uncovered boat and RV storage for our customers with larger vehicles. Call today to find the unit that’s right for you!

Self Storage Auction This Saturday Benefiting The Texarkana Humane Society

We love our pets! That’s why we’re proud to support the Texarkana Humane Society. If you would also like to support our four legged friends too, you can do so by attending our auction this weekend on Saturday, December 1st.

lockaway storage helps texarkana humane society

The Texarkana Humane Society will receive 100% of all proceeds generated from the auction of charity storage units.

The auction will begin at Lockaway Storage on King’s Highway at 10 a.m. and will move to each of our five area facilities. Each facility will auction both residential and commercial units along with those being donated to charity. All proceeds from the auction of charity units will go to the Texarkana Humane Society.

“The auction is going to start at 10 o’clock at the King’s Highway location and then it is going to work its way toward me at Pleasant Grove. They should get [to the last facility] around noonish, maybe one. It depends on how long each auction takes and the number of units they have,” Lockaway Storage Texarkana team member Christy Ornelas said.

The contents of each charity unit aren’t known to any of the bidders before the auction is finished. Past auctions have included:

  • Baby things
  • Outdoor equipment
  • Hunting gear
  • Beds
  • Tables and chairs
  • Furniture
  • Refrigerators
  • Electronics including laptops and other devices

Lockaway Storage is proud to help the Texarkana Humane Society provide blankets, beds, food and much needed medical procedures like spaying and neutering for our furry friends. Thank you for the opportunity to help!