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Lockaway Storage - Encino 281

21703 Encino Commons, San Antonio, TX 78259

Office Hours
MON - FRI9:30am - 6pm SAT8am - 4:30pm SUNClosed
Gate Hours
Daily6am - 10pm

Closed for lunch from 2:00-2:30 M-F and 1:00-1:30 Saturday.

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Website Reviews
rating 4.94382022472

Sunshine

2 years ago
rating 5.0
This is by far the cleanest facility I have seen. Kevin, was extremely helpful with our move. If you're moving or need storage go see this guy! You won't be disappointed!

Dale Thompson

2 years ago
rating 5.0
I can't speak for other locations but the management at this location was excellent . I can safely say they were about the only good experience in our move.

Justin Wells

2 years ago
rating 5.0
Great place, kept my stuff their for 3 years and it was just the same as it was the day i put it in there. Climate contas was always good too. Definitely recommend this place.

Carmen

2 years ago
rating 5.0
Great place and friendly staff

Jesse Conner

2 years ago
rating 5.0
Kevin gave me excellent service throughout my move into storage. It was a pleasure working with him. Thanks for all your help. Please keep an eye on my stuff.

Pat Curel

3 years ago
rating 5.0
Great location & hours, Friendly staff and clean!

Joe Callahan

3 years ago
rating 5.0
Very good storage

Lynne Patrick

3 years ago
rating 5.0
Outstanding service and clean facilities. Easy access- right off 281

Georgia Totten

3 years ago
rating 5.0
Sarah Little,So very nice and professional. Stays quiet while my husband and I are "out of sorts". Very nice smile and voice.

Tim

3 years ago
rating 5.0
I needed a storage unit but wasnt going to be able to be at the place till after 6. The manager Kevin said he would wait for me. When i arrived he took his time and didnt make me feel rushed. This kind of service you do not see everyday. I will definitly recommend this place to my friends. Thank you Kevin for helping out.

Justin

4 years ago
rating 5.0
This is a great place to store with confidence. I have 1 of the 10x10 units and will be getting 2 more in the near future. Jerry is very good at keeping the place clean.

Alexandra S

4 years ago
rating 5.0
Outstanding service. Jerry and Matt are the best and most helpful managers I have came across.

John Abercrombie

4 years ago
rating 5.0
Excellent customer service.Awesome personalities.We are grateful and happy with Jerry the manager and Matt his assistant.

Franklin G.

4 years ago
rating 5.0
I am a returning customer. This is the only facility I think of returning to. In fact I was so satisfied that I rented 2 units this time.

Earl B.

4 years ago
rating 5.0
This is a very professionally run facility.

Alicia G.

4 years ago
rating 5.0
Jerry @ LockAway Encino is excellent! Very friendly,and helpful. I have rented units from him 3 different times & never have had any problems or issues.

Dania

4 years ago
rating 5.0
I am a returning customer due to the great service that Jerry and his staff have always provided in the past. I plan on always bringing my business to Jerry @ LockAway.

4 years ago
rating 5.0
Excellent storage facility. The staff is proactive and keeps the place in good order. The common areas are well maintained and I have never noticed a problem since I have been here for the better part of a year.

Rick Manzo

4 years ago
rating 5.0
Great facility with extremely friendly staff!

K Palmer

4 years ago
rating 5.0
Clean, cool, good lighting, accommodating staff. Manager lives on site. What could be better?

Veronica Roberts

4 years ago
rating 5.0
Awesome management! I have used this the facility on more than one occasion in the past 10 years. Always professional,always courteous, records timely & accurate, facility spotless... I can't say enough great things about the customer service that Jerry provides. A+.

Kathryn

4 years ago
rating 5.0
I needed a storage unit quick and close to the house I was moving out of. I have done quite a bit of research and this storage unit was the most reasonable and the cheapest for having an A/C unit. I went and met Jerry and he was very nice and cared about what I needed. He didn't try and upsale me and asked what I had and gave me his opinion based on his experience. I am very happy with my decision and the monthly automatic withdrawals are always nice! Would recommend this location to anyone!

Paul

5 years ago
rating 5.0
Great customer service, well kept property, easy access to my storage, very friendly and knowledgeable staff.

Kim

5 years ago
rating 5.0
Amazing, secure and confident in this facility. I highly recommend. Staff extremely friendly and professional.

Denay Vargas

5 years ago
rating 5.0
I am a return customer and Jerry is awesome as always. He was very patient with a frazzled mom. I am moving to the Arab Emirats and will be gone for a year. I trust my belonging with Jerry and the LockAway company.

Avone

5 years ago
rating 5.0
I appreciate how nice and clean you guys keep your facility. Happy Thanksgiving.

David Salazar

5 years ago
rating 5.0
Jerry and Thomas were great managers. They are always very friendly and helpful. The facility is always clean and secure. We suggest them all the time.

Lupe Cavazos

5 years ago
rating 5.0
The team here has been awesome. They are very friendly & accessible. Keep up the great job :-)

Chris Ohlenforst

5 years ago
rating 5.0
It has been a great experience at Lockaway Storage. I highly recommend them!

Rick & Linda McCarty

5 years ago
rating 5.0
Super Service / Wonderful People !! Thank you

Julie Aminian

5 years ago
rating 5.0
Great experience! Absolutely no problems -- I highly recommend your business.

Mario Rocha

5 years ago
rating 5.0
Thanks for being so helpful on a late Saturday! Jerry could have left us without a solution, but instead found a way to help us with our schedule. You've got a long term customer in me!

Jose Martinez

5 years ago
rating 5.0
Thomas has gone above and beyond on more than one occasion, saving me both time, effort and money.

Kari McGlothlin

5 years ago
rating 5.0
Thomas is awesome! Loved being able to use the truck and the unit is fully air conditioned, clean and bug free!

Ivonne Muehlenweg

5 years ago
rating 5.0
Great team! I love the excellent customer service. The staff works with moving schedule. I do and will recommend to others.

Martha Long

5 years ago
rating 5.0
Great storage! Thanks for working with our schedule. :-)

A.Campbell

5 years ago
rating 5.0
Very well maintained, nice staff, very easy to rent from. Really like the temp control, access gates and cameras.

Hugo Escamilla

5 years ago
rating 5.0
Excellent service! Thomas was very helpful and assisted with all my needs.

Justin Mace

5 years ago
rating 5.0
Great service and fantastic employees! I would recommend them to everyone.

Glen Krueger

5 years ago
rating 5.0
FANTASTIC SERVICE 5 (FIVE STAR)

Tony Kellogg

5 years ago
rating 5.0
Online was easy. Received call back same day. Very friendly.

Patricia Baker

5 years ago
rating 5.0
Jerry's team at Lockaway Storage have provided & is providing persistent excellent exemplary service !!!

Gene

6 years ago
rating 5.0
The management staff are this best to work with. Always friendly and helpful. I will always recommend this ultra clean facility to my friends.

Chris

6 years ago
rating 5.0
Great Facility! I've had several storage units here for years and always found the facility clean, and the staff friendly and helpful. I would definitely recommend them if you need a storage facility.

Mike & Kathy

6 years ago
rating 5.0
We have been extremely satisfied with the service and security Lockaway management has provided. Their facility is clean and very well kept. The owners are great to work with.

Gina Fuleki

6 years ago
rating 5.0
I have been a tenant of this facility for several years now and have found the owners and their assistants to be very professional and helpful. When I was widowed and needed a place to store all my things the owner and his wife were very kind and compassionate in helping me get through the process of setting up storage and helping me pick the units and best price to suit my budget. I have always appreciated their special touch in my life at that time. They had everything I needed to make the process of moving my things go smoothly.

Gary Payne

6 years ago
rating 5.0
This is a great stoage facility. The staff has been very helpful and friendly, a real pleasure to work with. I appreciate receiving the monthly bill in my email well ahead of the due date and the options to pay the bill online or pay by check directly. They always send me a receipt in a timely manner too. Overall it's been a wonderful experience!

Roxanne

6 years ago
rating 5.0
Great facility - very well maintained!

Galvan

6 years ago
rating 5.0
Awesome place for storage, management is very friendly and the place is just super clean ! They are up to date with billing making it very easy and convenient all done online or automatic billing which is even better!!! 5stars 24/7

Elise

6 years ago
rating 5.0
No complaints! Staff is always very helpful and I have had a great experience in the few years I have been using their storage facility! I wouldn't use any other storage =)

Johnny Urbaitis

6 years ago
rating 5.0
Having a storage locker here has been a nice experience. Jerry has been a joy to work with. He and his team are always friendly, cheerful, and professional. I highly recommend this ultra clean facility to anyone looking for storage.

alan schoenthal

6 years ago
rating 5.0
This is an excellent storage facility and I have used several previously. The site is always neat and clean, never any trash or refuse laying around. The management is always friendly and very helpful. The best storage facility I have ever used.

John Austin

6 years ago
rating 5.0
This is a Great Place...It's clean, neat and the staff is like dealing with family! This is a 5 Star place and a great location!

T. W. Phillips

6 years ago
rating 5.0
Very clean and modern with friendly on site managers that are very helpful. Good price value.

John Stewart

6 years ago
rating 5.0
Lockaway Storage has a great staff and provides the cleanest and secure storage facility in the city. I also think that having the ability the use the box truck is a major plus!

Alan Gonzalez

6 years ago
rating 5.0
This is a great facility that we have been using for several years. Very professional and I appreciate their billing and communication being very modern and convenient.

Jennifer Huffman

8 months ago
rating 5.0
Friendly and excellent service. I would highly recommend.

Louise Lehmann and Robin Cerone

9 months ago
rating 5.0
Awesome service. Moving/storing process was made very easy for us.

Eddie Hendrex

1 year ago
rating 5.0
Very good and great experience!!

Jim Thomas

1 year ago
rating 5.0
Thank you , thank you, thank you. Brittany you are the best!

Joyce Mauldin

1 year ago
rating 5.0
Staff very friendly and always answered any questions I had. It was a joy . Thank you.

Chris Jackson

1 year ago
rating 5.0
Really enjoyed the staff and overall experience working with Lockaway storage.

Bridget Melley

1 year ago
rating 5.0
Very clean and organized. Great and knowledgeable staff.

Wayne Morris

1 year ago
rating 5.0
Service as good as it gets!

Roel Dealejandro

1 year ago
rating 5.0
Any time I had to deal with management it was taken care of without hesitation!!

Sam Trujillo

1 year ago
rating 5.0
Brittany is wonderful!!Helpful and always willing to accommodate! Thank You.

Brandon Fuller

1 year ago
rating 5.0
Price and service was so great. It was so wonderful to have great service and quality storage. A+++++++

Brent Grover

1 year ago
rating 5.0
The Manager Kevin took great care of me and my family after a fire displaced us.

Kara Juhl

1 year ago
rating 5.0
Very clean, safe place to keep our cherished items, Friendly

Inessa & Robert Bennett

1 year ago
rating 5.0
Excellent service, very clean place and affordable price. Thanks.

Kirk Matthews

1 year ago
rating 5.0
Did not have to worry about my stuff while deployed.Very clean facility and professional staff.

Brenda Gonzalez

1 year ago
rating 5.0
I would recommend using this storage unit to everyone

Debrenna Agbenyiga

1 year ago
rating 5.0
Good Service and thanks for the help

Greg Quirog

1 year ago
rating 5.0
Thank you for your service. Will come back in the future if needed

hank ramos

2 years ago
rating 5.0
Brittany has great customer service skills, very friendly

Erick Vazquez

2 years ago
rating 5.0
Awesome place, i will recommend. Friendly and always helpful =)

Cassie Rojas

2 years ago
rating 5.0
Pleasure of keeping my stuff stored at this location. Clean facility and staff is great!!

Kim Meaux

2 years ago
rating 5.0
awesome place, used this place a couple years ago. Friendly & secure.

Jerry Patton

2 years ago
rating 5.0
Great place to rent a storage unit from. Everyone and everything was great. Office also a big help.

Richard N Garcia

2 years ago
rating 5.0
This was my second time using Lock Away. Never had and trouble with invoicing and ability to use onsight van was a bonus.

Frank Pigeon

2 years ago
rating 5.0
Convient, great price and location, friendly staff

Michael Ptranek

2 years ago
rating 5.0
Kevin has been very helpful in helping me select a unit for my mothers storage. He showed me a variety of units and recommended which would be the best size based on what i needed to store

Paul Queen

2 years ago
rating 5.0
Everything was good, service - cleanlyness, ease of access - air conditioned. Recommend without a doubt

Roberta Flurry

2 years ago
rating 5.0
Very good place to store your belongings - Very clean & safe

Bedilia Lopez

2 years ago
rating 5.0
I had Lockaway for a year and a half and it was a great experience. Customer service was great!! and my things well take care of. I recommend Lockaway 100%

Teresa Koebke

2 years ago
rating 5.0
Conveniently located.Great price with the current special on 10x10 rooms.Brittany was very personable and professional!!

Janet Shell

2 years ago
rating 5.0
Was here 3 years, Everyone was wonderful!!

Sandy Campbell

1 year ago
rating 4.0
Brittany is Awesome

Tyla Blom

5 years ago
rating 1.0
I find all ot the reviews about how helpful the management is to be funny. They are thieves!!! I emptied my unit but failed to give a 10 day notice. I offered to pay out my 10 days notice but they won't prorate....so I paid for an empty unit for 34 days. Helpful? NOT! I have used other companies in the past that with much better customer service!
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Google Reviews
rating 4.8
Write a Review

Jodi B

2 years ago
rating 5.0
This is one of the most cleanliest facilities I have seen after checking many. Kevin was extremely helpful, if you're moving or need storage this guy is the one to see!!

Elaine Simons

2 years ago
rating 5.0
Great prices and super clean

Frank Pigeon

2 years ago
rating 5.0
Great experience. Brittany helped us quickly and professionally, the price is the best in the area.

Mona Rosas

2 years ago
rating 5.0
I really liked the treatment that Kevin gave me. Price was just right. Great customer service.

Amber Wagner

2 years ago
rating 5.0
I was at Lockaway Encino recently and Kevin, the manager, was amazing. Friendly and professional. The facility was clean and well maintained. It is also in a convenient location and pretty easy to get to.

Theresa Wages

2 years ago
rating 5.0
This is one of the cleanest , well kept facilities! Kevin was every helpful, I will recommend to all my friends!

L Dub

2 years ago
rating 5.0
Just moved and the staff was always very helpful and responsive. Good rates, clean and safe. Would definitely recommend this location to anyone who needs a storage unit!!

will goff

2 years ago
rating 5.0
Kevin and Brittany did a excellent job with getting me into a 10x10 unit. This facility is clean and neat , climate control was comforting on a warm afternoon. Check out lockaway if you need a storage solution . Best prices in town!

san fran

3 years ago
rating 5.0
My experience with Lockaway - Encino has been lengthy and the the staff has always been very accommodating. I've been there through three managers now. The better part of my stay (nearly 10 years) I got to know Jerry and Debbie like friends. I miss them very much and hope that they are happy with the next part of their lives. Having said that, Encino's new manager Kevin has been equally cordial and helpful with all issues to date. My communication and service through him as been exclusively by phone, as opposed to the old days when I'd go by to make a payment and pay a visit the old-fashioned way (FYI...that's how I came to be acquainted with the previous and above mentioned folks). I hope to change that as soon as the dust settles. Kevin has been very patient/sweet and swift in helping me the last months of this year...through a personal family hardship. He has been kind and efficient in taking my payment by phone so that I could quickly move on to deal with the ongoing 24/7 stressful/painful family situation. It's people like Kevin that made this chapter of life SO much easier to deal with. I would like to commend the company & owners for choosing such fine people to serve as their managers; ultimately serving people as myself...when life (and our belongings) get put on hold for what (sometimes) turns out to be an 'undetermined amount of time'. I'm sure I'm not the only one in there with a similar story! All is safe and protected. Thank God! Happy New Year & Thank you Kevin! Celina H.

Diane Gates

1 year ago
rating 5.0
I recently rented a storage unit from this location and found the facility clean, orderly and the staff very helpful. Kevin was very flexible in changing my unit from a 1010 to a 10x15 when I underestimated everything I needed to store. He went over the contract thoroughly and was very friendly.

Molly Sack

1 year ago
rating 5.0
Super clean facility and Brittany was very polite and helpful when i stopped by!!

Leanne Wyatt

1 year ago
rating 5.0
Well maintained, always clean, front office helpful and friendly. We've been with them for years and are happy with our service!

Alvin Curette

1 year ago
rating 5.0
Brittany was extremely helpful. Place is clean and staff is available to assist.

AJ

1 year ago
rating 5.0
clean site and the office manager is friendly, informative, and efficient. Excellent representative for the company

Andrew Campbell

1 year ago
rating 5.0
Britney is super nice and my stored furniture for 3 years barely had any dust

Jenesis F

1 year ago
rating 5.0
The manager Brittany is very nice, she was very patient even though I know I asked a million questions.

Robert 7/24

1 year ago
rating 5.0
Amazing customer service. I'm very happy with this place.

Ryan King

7 months ago
rating 5.0
Great to work with! Awesome customer service, great facility, and they also offer a moving truck! Highly recommend!

Shanice Wilson

7 months ago
rating 5.0
I came and looked a storage unit and everything was very clean and nice and the Manager Britney was very helpful and kind. Great location!

Ron Knowlton

1 year ago
rating 4.0
Very nice management and rates are competitive. Facility itself is climate controlled and clean. Carts are available for use on site. Note that you are required to carry insurance on your stored items. I would recommend them.
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rating 4.5
2 Reviews
Write a Review

T M.

3 years ago
rating 5.0
This is our second time renting from this particular location in the last six years. Both times we have had a great experience. The staff there has always...

Sid B.

4 years ago
rating 4.0
This update is well deserved. Jerry was reluctant to talk to me about my experience, but he absolutely did and I greatly appreciate it. We discussed and...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Carts & Dollies
  • Climate Control
  • Commercial Storage
  • Delivery Acceptance
  • Drive-up Access
  • EZ Access
  • EZ Drive In
  • EZ Drive Thru
  • Elevator
  • Extra Tall Ceilings
  • Free Move-In Truck
  • Gated Entry
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • Online Rental
  • Rental by Phone
  • Roll Up Doors
  • Truck Rental

When you become a customer at Lockaway Storage - Encino 281, you will experience what it’s like to store with a company that cares about great amenities and superior customer service. This facility is located 18 miles north of Downtown San Antonio and can be easily accessed via US 281 N. We serve the Big Spring, Stone Oak, and Encino Ranch areas!  Our facility has perfect storage for boats, RVs, and luxury vehicles. Being located on the edge of the San Antonio metro area allows customers to pick up and drop off their vehicles easily without having to drive through the city. Our customers come to us because we offer best-in-class amenities including drive-up access, large parking spaces, delivery acceptance, and climate controlled units.

Self Storage at Lockaway Storage - Encino 281

Lockaway Storage - Encino 281 is right in the middle of many neighborhoods including Village at Stone Oak and Stone Ridge Market, making this self storage facility the perfect place to stop by while you are out running errands. With easy highway access, you can pick up and drop off anything you need and still quickly complete everything else on your to-do list. There are many grocery stores, convenience stores, and banks less than a mile from this location.

Military Self Storage

Are you serving our country at Joint Base San Antonio? We have great deals and discounts available for you every day. Sometimes the military lifestyle can be chaotic and when things get hectic we are here to be a safe place to store your valuables when you are deploying, training, or in the process of moving. We are a great option for storing furniture, vehicles, appliances, and more!  Lockaway Storage - Encino 281 will give you peace of mind while you are away. This facility features a state-of-the-art security system with 24-hour cameras and gated entry.

As a thank you to the brave men and women in the Military for their service, all Lockaway Storage facilities offer a 10% discount for all active and reserve members of the United States Armed Forces. Make sure to mention this discount when you speak with your facility manager. Lockaway Storage - Encino 281 is conveniently located in the middle of Camp Bullis, US Navy Medical Recruiting, and the US Military Entrance Processing Station.

Student Self Storage North of San Antonio

Attending college is a fast-paced time for students. You are studying for exams, making new friends, and trying to balance the workload from all your classes. Don’t let storage problems become part of your juggling act!

Instead of selling belongings to make room while in temporary housing or when leaving for the summer, you can store them with us and save money on rent and lost time. Don’t let your things bog you down. It is important to focus on what will make you a successful student instead of couches that don’t fit in your apartment or additional items that can’t be kept in your new space. There are many local colleges in the area including the University of Texas San Antonio Campus, Saint Mary’s University, Our Lady of the Lake University, and Texas A&M University-San Antonio. Whether you are going home for the summer or moving into a new place, let us help get all the extra stuff out of your way so you can focus on student success!

Boat and RV Storage/Parking

We love the near-perfect climate that Texas has to offer for the great experiences we can have in the great outdoors. If you enjoy motoring around the lake on a boat or hitting the town in an exotic car, but don’t have enough space to store your vehicle of choice, don’t settle! Many people will sell their vehicle or worse, not buy one at all, because they lack the storage space. Our facility offers drive-up self storage units up to 10’ x 25’ with roll-up doors and an option for climate control!

When you store your vehicle in a self storage unit, it’s like having a second garage. Keeping your vehicle out of the elements not only ensures that it is ready to rumble the next time you want to take it out for a spin, but also helps maintain its resale value should you want to trade or sell it in the future. You’ll be glad you invested in self storage to keep any exposed interiors or body paint looking like the day it came off the lot. Don’t give up your favorite vehicle because you don’t have enough space. Go ahead and buy the toy you’ve been dreaming of!

Package Acceptance and Commercial Storage

Are you a local business that needs some extra space for those big projects? We can help! We have many units available in all different sizes to store any supplies, inventory, or equipment you may need to get the job done. Why would you carry your supplies across town every day when you could have them in a safe, clean, accessible facility? Whether you work in renovations, restorations, lawn care, or have your own retail business and too much inventory, we offer climate control units to protect your temperature-sensitive products. Our storage units have drive-up access for larger items and interior hallway units for smaller things. We will also accept packages on your behalf and can put anything you have shipped to us in a safe location. This allows on-the-go-businesses to know all deliveries are safely stored until they can be collected.  

Best-In-Class Self Storage Amenities

All Lockaway Storage facilities provide a wide range of amenities in addition to incredible customer service. At Lockaway Storage - Encino 281, we have units ranging from 5’ x 5’ to 10’ x 30’, with our larger units able to store the contents of a multi-bedroom house. Our interior hallways house climate control units while many of the units on our perimeter feature drive-up access. There are elevators for access to units anywhere besides ground level and our facility has ADA accessible units available as well. There are also areas with taller ceilings for customers who need to store boats, trailers, and RVs.

There is a free moving truck available to new customers and carts/dollies you are free to use. Lockaway Storage - Encino 281 features a retail area in the office that sells boxes and other packing supplies.

Extended access hours from 6:00 a.m. to 10:00 p.m are available and online payment options make taking care of rent easy. You can even rent a unit online!

Our friendly managers are experts in finding the right type of storage for your situation. They will guide you through the entire storage process easily and have tips to help things go more smoothly. Managers work behind the scenes to check the functionality of security systems daily and maintain facility cleanliness.

With all of these amenities, we know we are the best choice for you! Whether you are a student, member of the military, business owner, or resident, we can show you just how easy storage can be. Come to visit us and talk to a self storage professional about how we can be your storage solution today!